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5.0 out of 5

"This was our first stay at the Shangri-La Colombo and a great choice to start our holiday. We felt so warmly welcomed by all your staff and throughout ... " More

By a verified traveller on Wed 13 Mar 2019

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Premier Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£105* Per night/room 13 Nov - 14 Nov

Horizon Club, Twin Room, 2 Single Beds, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Horizon Club, Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room, 2 Single Beds, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Shangri-La Colombo. During your stay, you'll be connected to a shopping centre and just a quick walk from Galle Face Green. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants. Built in 2017, this 5-star hotel has 541 rooms over 27 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bath in each room.

  • Air-conditioned rooms with deep-soaking baths, 24-hour room service and LED TVs
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine at Central, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Treat yourself to hot stone massages, reflexology or Ayurvedic treatments at CHI, The Spa
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Guests speak favourably about the location and the breakfast
  • Steps from Galle Face Green and a 4-minute drive from Pettah Market
  • Airport shuttle service available for a fee

Shangri-La Colombo ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Shangri-La Colombo

Everyone (2) Couples (1)
5 out of 5
This was our first stay at the Shangri-La Colombo and a great choice to start our holiday. We felt so warmly welcomed by all your staff and throughout our stay and you were all so attentive and definitely providing service with a smile! They have many restaurants with a diverse offering of food. All the restaurants are very good. The rooms are spacious with comfortable beds and include a separate tub and shower. Breakfast was outstanding and a lot to choose from. The Spa including their massage offerings are amazing. The masseuse Merry was extremely good and professional. We really enjoyed our massage. Finally a mention to the doorman of the hotel, as they both were amazing and so welcoming and happy in their work. First impression really counts. Thanks to all for such a wonderful stay.

Posted by on 13 Mar 2019

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Comment from Hotel Management

24 Mar 2019 by Shangri-La Hotel, Colombo

Dear Guest, Thank you for taking the time to review your recent stay at Shangri-La Hotel, Colombo. Firstly, we truly appreciate that you've provided such detailed feedback as it is reviews such as yours that help future guest envision what an experience at the property is truly like. Your comments on the dining venues were surely one of the highlights, we hope you had the time to listen to either of our bands at Sapphyr Lounge or Capital Bar & Grill.

5 out of 5
Fantastic experience. One of the best hotels that we have ever stayed in. The staff couldn’t have been more helpful, especially Senali who’s was lovely. Pool, gym and other facilities first class. Food was delicious. Decor beautiful. All in, would highly recommend this hotel and we will be coming back.

Posted by , from London on 26 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Shangri-La Hotel, Colombo

Dear Steven, Thank you ever so much for taking the to write back to us with regards to your recent stay in Shangri-La Hotel, Colombo. It's wonderful to learn that you enjoyed such a well rounded experience at the property, to be elevated as one of the best hotels you've stayed in is truly feedback our team here work tirelessly to achieve. We will be sure to pass on your comments to Senali who much like us hope to welcome you back soon!

5 out of 5

Einmalige am Meer

Sehr netter Empfang und ein gigantisches Frühstücksbuffet zum sensationellen Preis. Immer wieder gerne!

Posted by on 20 Jan 2018

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Comment from Hotel Management

20 Feb 2018 by Digital Communications Manager

Dear Guest, Thanks for your feedback - we're glad you had a great experience and look forward to welcoming you soon!

About the Shangri-La Colombo

Location 1 Galle Face, Colombo, 00200

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Shangri-La Colombo offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 50203 square feet (4664 square metres) and includes conference centres. A sauna, a rooftop terrace, and tour or ticket assistance are also featured at the luxury Shangri-La Colombo. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Colombo hotel.

  • 1 building
  • 541 guestrooms or units
  • 27 levels
  • 3 dining venues
  • 2 bars or lounges
  • 50203 sq ft of conference space
  • 4664 sq. m of conference space
  • Built in 2017
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Colombo Fort Station (3.7 km / 2.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Shangri-La Colombo offers 541 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Deep-soaking bath
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Pillow options
  • Combined shower/bath
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Central – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

The Capital Bar & Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

The Capital Bar & Grill – On-site bar. Open daily.

Sapphyr Lounge – On-site lobby lounge. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna.

Spa Services

CHI, The Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 18
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Shangri-La Colombo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in is available.

  • Noise-free rooms not guaranteed
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 20 for adults and USD 10 for children (approximately)
  • Airport shuttle fee: USD 60 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Shangri Colombo Hotel
  • Shangri-La Hotel Colombo
  • Shangri-La Colombo
  • Hotel Shangri-La Hotel, Colombo Colombo
  • Colombo Shangri-La Hotel, Colombo Hotel
  • Hotel Shangri-La Hotel, Colombo
  • Shangri-La Hotel, Colombo Colombo
  • Shangri La Colombo
  • Shangri-La Hotel
  • Shangri-La
  • Shangri-La Colombo Hotel
  • Shangri La Hotel Colombo
  • Shangri-La Colombo Colombo
  • Shangri-La Colombo Hotel Colombo

You should know

  • Shangri-La Colombo offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.