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4.3 out of 5

"Really enjoyed our stay, the hotel was amazing, the food was delicious and the staff couldn't do enough for you! The pool area was so nice and all the ... " More

By a verified traveller on Wed 10 Aug 2016

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Hotel Description

Our customers tell us that they can't get enough of the comfortable rooms at Royal Solaris Cancun Resort Marina & Spa - All Inclusive. During your stay, you'll be within walking distance of El Rey Ruins. Enjoy features like free WiFi in public areas and free valet parking, plus 10 restaurants. This 4-star resort has 299 rooms over 8 floors. Enjoy your stay with amenities like free WiFi and an LED TV in each room.

  • Air-conditioned rooms with 24-hour room service, LED TVs and coffee/tea makers
  • Free WiFi
  • Free valet parking
  • Drinking and dining options include 10 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Indulge with hydrotherapy, massages or body scrubs at the spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre, a steam room and kayaking
  • Guests speak favourably about the family-friendly amenities and the proximity to the airport
  • Within a 15-minute walk of El Rey Ruins and Delfines Beach

Deal Of the Day!

Bed Count 2 Double Beds Maximum Occupancy 3 Max
£116* Per night/room 8 Jun - 9 Jun

Romance Package, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View Free Wi-Fi

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Lagoon Room Free Wi-Fi

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Solaris Cancun Resort Marina & Spa - All Inclusive ratings based on 10 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Everyone (2) Couples (1) Family (2) Friends (4)
5 out of 5

Excellent hotel, great staff

Really enjoyed our stay, the hotel was amazing, the food was delicious and the staff couldn't do enough for you! The pool area was so nice and all the time the staff were hovering around wondering can they get you anything. The location was right on the beach and for anyone looking for a party they could get the bus for about a dollar!

Posted by , from dublin on 10 Aug 2016

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Comment from Hotel Management

15 Aug 2016 by Hoteles Solaris de México

Thanks for taking the time to give us your comments regarding your recent stay. We are very happy to know you enjoyed your vacations and had a great time! We are proud to say we have a team always ready to give their best at all times to make every single one of our guests feel at home and make sure they have a wonderful vacation. We will certainly congratulate them for their amazing job. We hope to have you back soon! Warm Regards,

5 out of 5

Great holiday location

The staff were all for helpfull. The food was varied and excellent. The entertainment was most welcome. The room was comfortable and well maintained by the room staff.

Posted by on 8 Jun 2012

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4 out of 5
Die Lage am Strand und der Pool waren toll. Der Service war super. Das Essen war durchschnittlich.

Posted by on 24 Sep 2019

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Comment from Hotel Management

3 Oct 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best Regards,

4 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

3 May 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,

5 out of 5

Mukava rantaloma

Voin suositella hotellia, ruoka oli hyvää ja sitä oli - paljon. Palvelu toimi hyvin, huoneet olivat siistejä ja meille osui mahtava sviitti, ranta- ja uima-allasnäkymällä. Mahtavaa! Henkilökunta oli mukavaa ja palvelualtista. Ainoa iso miinus oli, että hotellilla ei ole ilmaista wifiä. Siitä johtuen palvelut putosivat meidän arvioissamme reilusti. Samoin harmittavaa ainainen tippien pyytäminen, mutta se on ilmeiseti maan tapa. Muutoin aivan mahtava lomanvietto paikka ja samoin kyseinen hotelli.

Posted by on 2 Dec 2015

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5 out of 5

Toller Urlaub zu Viert für 2 Wochen

Wir, 2 Pärchen, erhielten 3 Tage vor Abflug Bescheid dass Kreuzfahrt aufseht wegen defektem Schiff. Also schnell was anderes finden. Wir wurden dann in Cancun fündig, im Royal Solaris. Badeferien. Wir waren 15 nachte im April 2015 dort. Einheilig sind wir der Meinung es war genial. Das Hotel liegt an einem wunderschönen Sandstrand am karibischen Meer. Ja ist sogar regelrecht vom Meer umgeben. Auf der einen Seite das Meer mit Strand, auf der anderen Seite die Strasse und danach wieder das Meer. Die Zimmer sind schön und ruhig. Das ganze Hotel ist sehr, sehr sauber. Man sieht auch, es wird dauernd geputzt. Es ist ein all inclusive Hotel, praktisch alles war wirklich auch inclusive. Es gibt ein Restaurant draussen, ein grosses drinnen mit Buffet. Ebenso ein a la carte Restaurant, auch inclusive. Alle Getränke, auch die alkoholischen sind dabei. Einzig wenn man im a la carte Restaurant gibt es zusätzlich Wein zu kaufen. Wobei der Haustein war sehr fein. Es hat einen schönen Pool mit Bar, auch da sind die Getränke dabei. Das Essen selber ist sehr fein, und sehr abwechslungsreich. Alle Tage ein anderes Buffet schön aufgemacht. Das Personal ist sehr, sehr freundlich und hilfsbereit. Einzig die Ausbildung der Kellnerinnen und Kellner könnte besser sein. Den Tag durch gibt es draussen immer wieder Spiele und Spass. Jeden Abend gibt es eine Show im Theater, dies auf ziemlich hohem Niveau. Mit dem Bus nach Cancun sind es etwa 30-40 Minuten. Als negativer Punkt möchte ich das fehlende Gratis W lan erwähnen, bzw die hohen Kosten von 16 Dollar im Tag wenn man das will. Man könnte ja einfach an einem Ort, z.B. Lobby, Gratis W lan anbieten. Die beiden Läden im Hotel empfanden wir als überteuert. Vor allem aber war das Personal dort total uninteressiert was zu verkaufen. Das Hotel können wir bedingungslos weiter empfehlen. Einfach ein super tolles all inclusive Hotel-

Posted by on 3 May 2015

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4 out of 5

Hotelli rannalla

Tämä hotelli on todella hyvä sijainniltaan, jos haluat vain olla rannalla ja hotellilla .. Toki taksilla pääsee liikkumaan läheisiin ostoskeskuksiin. Hotellissa alkaa näkymään ikä..ja runsas käyttö! Varsinkin hotellihuoneissa.

Posted by on 10 Apr 2015

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4 out of 5

un très bon séjour

nous avons passé un agréable séjour dans cette hôtel. Le personnel est très pro et chaque soir une comédie au théâtre. Les repas et boissons tout étaient bon. Je retournerais bien un jour. Seul point noir et cela c'est partout dans les hôtels de Cancun, c'est le paiement de la connexion internet.

Posted by on 23 Aug 2014

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4 out of 5

Einfach nur Spass

Die Trümpfe des Royal Solaris sind seine nahe Lage zum Flughafen, daher schnellster Transfer für die Anreise und den Rückweg. Seine grossen Zimmer mit Blick aufs Meer sind mit all dem eingerichtet, was man braucht, sich wünscht und daher zahlbar ist. Das excellente Personal ist eines der waren Höhepunkte des Hauses. Das Essen ist international und Wünsche werden von den Köchen gerne erfüllt.

Posted by on 11 Dec 2013

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3 out of 5

royal solaris cancun

- la partie aquatique est très bien - l'emplacement est parfait pour des gens qui ne veulent pas quitter leur hôtel - le jacuzzi sur le balcon a été lavé 3 fois en 2 semaine - le confort augmente car certaines chambres son equipés d'écran géant samsung - mise à part les gens du lobby ou le personnel qui s'occupe des guest le reste est top top

Posted by on 10 Dec 2013

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About the Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Location Boulevard Kukulcan Km 20.5, Lote 64, Cancun, QROO 77500

Renovations + Closures

We're sorry, properties in this area are unavailable for the dates you selected. This property is closed from 4 April 2020 to 7 June 2020 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorised water sports and land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing

Land activities
  • Fitness facilities
  • Football

Lessons/classes/games
  • Aerobics
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Snorkelling gear
  • Premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Football included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Off-site tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Snorkelling gear not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorised water sports included
  • On-site live performances included
  • All land activities, recreational facilities and equipment included
  • Theme parties included

Property Features

Royal Solaris Cancun Resort Marina & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers its guests a full-service spa, a marina, and an outdoor pool. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and A swim-up bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. A kids' pool, a fitness centre, and a steam room are also featured at the family-friendly Royal Solaris Cancun Resort Marina & Spa - All Inclusive. Free valet parking is available. Smoking is allowed in designated areas at this 4-star Cancun resort.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 10 dining venues
  • 4 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (12.7 km / 7.9 mi)
  • Parking: Free valet parking

Room Amenities

Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers 299 forms of accommodation with a safe and complimentary bottles of water. 40-inch LED televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ensuite bathroom

Food & Drink

Las Fuentes – This buffet restaurant only serves breakfast.

Rosmarinus – Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open selected days.

Marcopolo – This fine-dining restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.

La Palapita Sushi Bar – On-site sushi bar. Open daily.

Pizzalísima – This delicatessen specialises in Italian cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

Guests aged under 18 years old are not allowed in the health club, fitness facility or spa tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Kayaking on site
  • Yoga classes/instruction on site
  • Playground on site
  • Beach yoga on site
  • Boat tours nearby
  • Fitness classes on site
  • Golf lessons available nearby
  • Personal motorised watercraft on site
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not allow early check-in.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available through room service.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually wrapped food options are available through room service.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Cash or credit card deposit required
  • Individually wrapped food options are available through room service

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Cancun Royal Solaris
  • Resort Royal Solaris Cancun
  • Royal Solaris Cancun All Inclusive
  • Royal Solaris Cancun All Inclusive Resort
  • Royal Solaris Cancun Marina
  • Royal Solaris Cancun Resort
  • Royal Solaris Cancun Resort Marina
  • Royal Solaris Cancun Resort Marina All Inclusive
  • Royal Solaris Marina
  • Royal Solaris Resort Marina All Inclusive
  • Royal Solaris Cancun Marina All Inclusive
  • Royal Solaris Marina All Inclusive
  • Royal Solaris Cancun Resort Marina Spa All Inclusive
  • Royal Solaris ina Inclusive
  • Royal Solaris Cancun Resort Marina & Spa - All Inclusive Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.