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Junior Suite (B2C-US)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Standard Double Room (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room, Ocean View (L)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room (L)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room (M)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall value at Riu Playacar - All Inclusive. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a swim-up bar and a poolside bar
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to manicures and pedicures or massages at Renova Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, volleyball and sailing
  • Guests have great things to say about the family-friendly amenities and the value of their stay
  • Just a 5-minute drive from Quinta Avenida and a few minutes from Playacar Golf Club

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)
  • In-room spirit dispensers

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Access to off-site nightclubs
  • On-site live performances

Not included

  • Motorised water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkelling excursions
  • Childcare
  • Spa/beauty facilities and services
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Access to offsite nightclubs included
  • Sailing included
  • Surfing/bodyboarding included
  • Windsurfing included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Volleyball included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkelling excursions not included
  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • Spa/beauty facilities and services not included
  • Transport to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Service charge included
  • Additional service charge accepted
  • All meals included
  • Minibar (all drinks included)
  • In-room liquor dispensers
  • Onsite live performances included
  • Snorkelling included

Property Features

Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Riu Playacar - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. There are 4 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces. A children's pool, spa services, and a complimentary children's club are also featured at the family-friendly Riu Playacar - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this Art Deco Playa del Carmen property.

  • 396 guestrooms or units
  • 3 levels
  • 9 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Playacar - All Inclusive offers 396 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • Minibar
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout curtains
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Change of towels (on request)

Food & Drink

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.

The Palms – This buffet restaurant serves breakfast, lunch and dinner.

Jade – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

Turquesa – This poolside steakhouse only serves dinner. Open daily.

Traviata – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Anana – On-site lobby lounge. Open 24 hours. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Water skiing nearby
  • Golfing nearby
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site
  • Beach volleyball on site
  • Golf lessons available nearby
  • Kayaking on site
  • Windsurfing on site

Spa Services

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

  • Manicures and pedicures
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Playacar - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Playacar Riu
  • Riu Playacar
  • Riu Playacar All Inclusive
  • Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
  • Playacar Hotels
  • Riu Playacar Hotel Playa Del Carmen
  • Riu Playacar Mexico
  • Riu Playacar Playa Del Carmen
  • Riu Playacar Reviews
  • Rui Playacar
  • Riu Playacar All Inclusive Playa del Carmen
  • Riu Playa Del Carmen
  • Riu Playacar All Inclusive All-inclusive property
  • Riu car Inclusive inclusive p

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.