All-inclusive Details
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- À la carte meals and snacks included
- 24-hour room service
- In-room minibar (all beverages included)
- Surcharge for bottled wine
- Minibar (all drinks included)
- 24-hour room service
- A la carte dining included
- Service charge included
- Additional service charge accepted
- All on-site activities, and facilities and equipment included
Property Features
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces. A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available. Smoking is allowed in designated areas at this 4-star Cancun property.
- 180 guestrooms or units
- 6 dining venues
- 2 bars or lounges
- Conference rooms
- Buffet breakfast (free)
- Terrace on the roof
- Cabanas by the pool (surcharge)
- Poolside lounge chairs
- Umbrellas for the pool
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Garden
- Beauty salon
- ATM
- On-site shopping
- Smoking in designated areas
- Coffee shop
- Bar by the pool
- Swim-up bar
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Transport
-
Parking: Free self parking
Room Amenities
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.
- Private balcony (furnished)
- Sitting area
- Stocked minibar (select free items)
- iPod dock
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Premium channels
- Coffee maker
- Luxury bedding
- Pillow options
- Shower
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Hairdryer
- Safe
- Dressing gowns
- Slippers
- Toiletries (free)
- Telephone
- Desk
- Air conditioning
- Wardrobe or cupboard
Food & Drink
Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Gourmet Marché – On-site buffet restaurant.
Hunter Steakhouse – On-site steakhouse. Open daily.
Agave - Mexican Cuisine – On-site restaurant. Open daily.
Jade - Asian Cuisine – On-site restaurant. Open daily.
C/X Culinary Experience – On-site diner. Open daily.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a health club and a sauna.
Spa Services
The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.
- Sauna in spa
- Number of treatment rooms 18
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Facial treatments
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3:00 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
Pet Policy
- Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express and cash. Contactless check-in and contactless check-out are available.
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Protective clothing is available to guests
- Masks are available to guests
- Debit cards not accepted
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- No cots (infant beds) available
- No lifts
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Minimum guest age is 18
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Royalton Cancun Resort All Inclusive
- Royalton Cancun All Inclusive
- Royalton Suites Cancun Resort All Inclusive
- Royalton Suites Resort All Inclusive
- Royalton Suites All Inclusive
- Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
- Royalton Suites Cancun Resort Spa All Inclusive
- Royalton Suites Cancun All Inclusive
- Royalton Cancun Resort Spa All Inclusive
- Royalton Suites All Inclusive
- Royalton Chic Suites Cancun
- Royalton CHIC Suites Cancun Resort Spa
- Royalton Suites Cancun Resort Spa All Inclusive
- Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
- Pets and service animals are not allowed on site.
Awards & Affiliations
Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
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