This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
- All buffet and à la carte meals, snacks and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
- On-site entertainment and activities
- Spa/beauty facilities and services
- Off-site tours
- 24-hour room service
- All meals served buffet style
- On-site entertainment and activities included
- Buffet and à la carte dining
- Additional gratuities accepted
- Gratuities not included
- Fitness facilities included
- All food and beverages included
- All available beverages included
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Off-site tours not included
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Live Aqua Beach Resort Cancún - All Inclusive - Adults Only, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, A beach bar, and A swim-up bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This all-inclusive property also offers a health club, a steam room and a garden. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 5-star Cancun property.
- 1 building
- 371 guestrooms or units
- 9 levels
- 8 dining venues
- 3 bars or lounges
- Built in 2005
- Bar on the beach
- Bar by the pool
- Swim-up bar
- Coffee shop
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Umbrellas for the pool
- Business centre (24 hours)
- Conference centre
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- On-site shopping
- Smoking in designated areas
Available in all rooms:
Available in some public areas:
, Free wired Internet
Free self parking
, Free valet parking
Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (21.1 km / 13.1 mi)
Parking: Free valet parking and self parking
Live Aqua Beach Resort Cancún - All Inclusive - Adults Only offers 371 forms of accommodation with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets, down comforters and premium bedding. 65-inch Smart televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include a shower, bathrobes, slippers and designer toiletries. This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
- Private balcony
- Sitting area
- iPod dock
- In-room dining (24 hours)
- Flat-screen television
- Satellite channels
- Premium channels
- DVD player
- Coffee maker
- Egyptian cotton linens
- Hypo-allergenic bedding
- Down blanket
- Housekeeping (daily)
- Nightly turndown service
- Designer toiletries
- Iron and ironing board
- Blackout curtains
- Sound-insulated rooms
- Climate control
- Ensuite bathroom
- Wardrobe or cupboard
Food & Drink
SIE7E – Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch and dinner.
AZUR – Overlooking the ocean and pool, this fine-dining restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Open daily.
MB – This fine-dining restaurant only serves dinner. Open daily.
INLAAKECH – Overlooking the garden, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Varenna – This bistro specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
7 outdoor swimming pools are on site along with a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Bicycle rentals nearby
- Golfing nearby
- Yoga classes/instruction on site
Spa Aqua has massage/treatment rooms. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including hydrotherapy and thalassotherapy. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Thalassotherapy treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path of travel
- Accessible bathroom
- Wheelchair-accessible parking
- In-room accessibility
- Check-in time ends at 11:00 PM
- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cots (infant beds) are not available.
- Pets: MXN 2000 per pet, per stay
- Only dogs are allowed
- Weight limit: 44 lbs
- Pets cannot be left unattended
- Food and water bowls are available
- Certain rooms only, restrictions apply
- You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. On-site parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.
Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Pets cannot be left unattended
- Commonly touched surfaces are cleaned with disinfectant
- Caters to adults only
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Debit cards not accepted
- Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
- Staffed front desk
- Events/parties not allowed
- LGBTQ friendly
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Guest accommodation is not sealed after cleaning
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation might be required for some facilities on site
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Mobile key entry is not available
- Gloves are available for guests
- Food service has been amended for enhanced safety
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is available
- No rollaway/extra beds available
- Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
- No cots (infant beds) available
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- Minimum guest age is 18
- Gap period enforced between guest stays - 24 hours
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26.89 per accommodation, per night
- Sanitation services: MXN 28.00 per night
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: MXN 2000 per pet, per stay
- Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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You should know
- Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
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