"The hotel was clean and tidy and was very well maintained. The food choices were excellent at every meal and the food was tasty and fresh. Plenty of ... " More
11 Dec 2019 by Anonymous
Dear client, Many thanks for sharing your kind comments, my team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.
20 Nov 2019 by Anonymous
Dear Client, Thank you very much for you kind comments in relation to our Aparthotel. We are pleased to see, that you liked most of our services, especially the well assorted buffet. We are looking forward to welcome you soon in a next future. Kind regards
3 Oct 2019 by Anonymous
Estimado Client, Gracias por su valoración y por haber elegido nuestro hotel. Estamos felices de que haya disfrutado de su estancia y esperamos tenerle de nuevo entre nosotros. Cordialmente
16 May 2023 by Andrea - Service à la clientèle
Cher Sebastien, Nous vous remercions d'avoir pris le temps de nous faire part de votre avis concernant votre séjour dans notre hôtel.Nous sommes très attristés et déçus de lire votre insatisfaction face aux expériences culinaires, car chez MARSOL HOTELS, nous savons que les repas sont un aspect important de l'expérience de vacances de nos clients. Par conséquent, nous veillerons à prendre en compte votre avis pour améliorer nos services à cet égard. Nous pensons également qu'à un moment donné, l'organisation de nos restaurants n'était pas la plus appropriée. Nous garantissons qu'il ne correspond pas à nos procédures habituelles, nous examinerons donc ce détail avec notre équipe.Cordialement,
7 Nov 2022 by Silvia - Attention au client
Cherè Dominique,Merci pour le temps que vous avez passé à nous faire part de vos commentaires après votre séjour dans notre Aparthotel Costa Encantada.Cordialement,
All-inclusive room rates at Aparthotel Costa Encantada are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Not included
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Special check-in instructions:
Guests booked in a senior room (for guests age 60 and older) must present their ID for age verification at check-in.
Half board and Full Board rate plans do not include drinks with meals.
The listed optional spa fee is charged per person for 90-minute access to the spa facilities.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, ANCV Cheques-vacances and cash
This property uses solar energy, plus eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, Eurocard, debit cards, ANCV Chèques-vacances and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. The property is professionally cleaned. Contactless check-in is available.