"Check in was quick, and the room was lovely. It had everything we could want for our stay. The room was quiet and comfortable. All of the staff were r ... " More
5 Jul 2022 by Nadya
Dear Ms. Nicola, Thank you for your staying with us and we are glad you had a rapid check-in, comfortable room and friendly staff! Sanur is indeed a beautiful quiet area that has its own charm than the rest of Bali and we are glad you experienced it! We also would like to apologize for the inconvenience caused by the Daypass package (it has been discontinued) and for the miscommunication on In-room breakfast as it has been and will continue to operate in the long run :) . Having said that, we thank you for your highly honest feedback and will continue to make improvements to ensure our guests have the utmost experience when staying with us. Have a great day Ms. Nicola and stay safe!
17 Jan 2020 by Zulki Othman, General Manager
Dear Sir or Madam, thank you for the genuineness you shared on your amazing review. We are delighted to read that you had an excellent experience and thoroughly enjoyed your visit at our hotel. Nothing pleases us more than knowing our staff took a huge part in creating a memorable experience for our guests. We are looking forward to welcoming you back at our hotel and once again thank you you for the amazing review.
12 Nov 2019 by Zulki Othman, General Manager
Dear Sir or Madam, we really happy to read your fantastic review and highly appreciate your kind words. We are glad you are having an amazing stay with us. Hope to see you again soon.
15 Jan 2019 by Zulki Othman, General Manager
Dear sir or madam, Thank you for choosing our hotel for your New Year holiday. We are committed to continue our excellence and we hope to welcome you again!
1 Aug 2019 by Zulki Othman, General Manager
Thank you
1 Aug 2019 by Zulki Othman, General Manager
Thank you
9 May 2019 by Zulki Othman, General Manager
Dear Sir or Madam, thank you for the feedback and we are glad you enjoyed your stay with us. We really appreciate your comment about food, service, room, pool and beach. Looking forward to have you back sometime in the future.
9 May 2019 by Zulki Othman, General Manager
Dear Sir or Madam, thank you for taking the time to review our hotel. We are glad you love our garden. Your comment on the beach is noted. Again, thank you for staying with us and hope to welcome you again.
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Step outside to unwind on the white sand beach. Cool off in one of the 3 outdoor swimming pools at Hyatt Regency Bali - CHSE Certified, and enjoy amenities such as a children's pool and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a steam room, a garden and a terrace. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Denpasar hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Free self parking , Free valet parking
Hyatt Regency Bali - CHSE Certified offers 363 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. 55-inch LED televisions come with cable channels. Bathrooms include dressing gowns, slippers, designer toiletries and bidets. This Denpasar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Omang Omang – This restaurant specialises in Indonesian cuisine and serves breakfast, lunch and dinner.
Pizzaria – This restaurant is located on the beach and specialises in Italian cuisine. Open daily.
Piano Lounge – This piano bar only serves light fare. Open daily.
24-hour room service is available.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a sauna and a 24-hour fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
