4.0 out of 5

"We were delighted to check in earlier than planned, the hotel room was really comfortable and clean, the staff were very nice and the location is perf ... " More

By a verified traveller on Tue 04 Jul 2017

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Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
£112 per night

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hilton Garden Inn Dublin Custom House ratings based on 46 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Great hotel

We were delighted to check in earlier than planned, the hotel room was really comfortable and clean, the staff were very nice and the location is perfect for a trip to Dublin. We were attending a concert at the 3 arena and it was just the perfect place to stay. I've stayed in this hotel twice before when it was jury's but since run by Hilton I really found it to be improved. At the moment they are working on the hotel but it didn't disturb our stay in anyway. I think this hotel is my first choice when staying in Dublin. 5 stars!

Posted by , from Cork on 4 Jul 2017

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Comment from Hotel Management

14 Jul 2017 by Sharon

Dear Guest. Thank you for taking the time to review our hotel following your recent stay. I am glad that you enjoyed your stay and I will pass your comments onto the team. We look forward to welcoming you back to the hotel in the future. Kind Regards, Sharon Conroy, Front of House Manager

4 out of 5

Great hotel, excellent service

The hotel is lovely and right on the river. There was building work going in during our stay, which the hotel had told us about. However it was really noisy and we had to complain to the front desk. They handled it brilliantly. I would highly recommend this hotel.

Posted by on 27 Mar 2017

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Comment from Hotel Management

4 Apr 2017 by Sharon

Dear Guest Thank you for taking the time to share your experience about your recent stay at our hotel. I apologize for the noise that you experienced during your stay and regret any inconvenience caused to you as a result of this. I am glad, however, that the front desk handled your complaint to your satisfaction and that that you would highly recommend our hotel. Kind Regards, Sharon Conroy, Front of House Manager

2 out of 5
Ordered trout only to be told after a wait there was none in the hotel!! Had fish and chips which after a wait wasn't worth the money!!

Posted by on 17 Nov 2016

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4 out of 5

Weekend break with friends

Excellent stay. Very helpful staff. Great location, walking distance from 3 arena, city centre, temple bar etc , never needed a taxi.

Posted by on 8 Mar 2016

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4 out of 5

Fab weekend with pals

Great stay. Very friendly helpful staff. Nice tidy room. Great location. Never needed a taxi.

Posted by on 8 Mar 2016

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5 out of 5

Family birthday celebration

We had a wonderful stay at Jury's! We managed to fit so much in as it was in a great location. We visited the Jeannie Johnson Famine Ship as it was right across the road and the Cityscape hop on hop off bus also stopped right outside. The breakfast was brilliant and the reception staff couldn't be more helpful-thanks to everyone!

Posted by on 23 Feb 2016

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5 out of 5

Excellent.

Staff were very accommodating and nothing was too much trouble. Highly recommended.

Posted by on 10 Feb 2016

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5 out of 5

Great hotel and staff

We have just come back from a girls weekend in Dublin. The hotel is ideally located, within walking distance of the nightlife but far enough away from the noise. The staff are very welcoming and friendly. Would definately visit again. The airport transfer with the 747 air link is great stops outside the hotel.

Posted by on 9 Feb 2016

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5 out of 5

Great weekend get away

Fantastic value for money, very clean and was everything we needed

Posted by on 4 Feb 2016

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5 out of 5

Girls night out

Stayed in a family room with friends the first Monday in January. Room was fabulous and spacious. Reception staff were cheerful and helpful both when checking in and out! Room was warm and clean which was lovely as the weather has been so horrible!

Posted by on 7 Jan 2016

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About the Hilton Garden Inn Dublin Custom House

Location Custom House Quay, Dublin, Dublin 1

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)