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4.4 out of 5

"Attended a concert in the 3arena and the hotel location was perfect. With parking also right next to the hotel it made everything stressless. Room was ... " More

By a verified traveller on Tue 16 May 2023

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Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£127* Per night/room 7 Jul - 8 Jul

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Twin Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us they enjoy Hilton Garden Inn Dublin City Centre's good location. During your stay, you're just a quick walk from Trinity College. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and overall comfort
  • Steps from EPIC The Irish Emigration Museum and 5 minutes on foot from Custom House

Hilton Garden Inn Dublin City Centre ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Dublin City Centre

Everyone (6) Couples (1) Family (6)
5 out of 5
Attended a concert in the 3arena and the hotel location was perfect. With parking also right next to the hotel it made everything stressless. Room was spot on as expected and the breakfast was excellent. Will stay again

Posted by on 16 May 2023

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Comment from Hotel Management

17 May 2023 by HGI Dublin

Dear Michael,Thank you very much for the lovely comments regarding your stay with us.We are delighted to read that you were happy with the location of our hotel and the service provided for you.We hope you had enjoyable time and will be happy to welcome you back in the future.Best Regards,HGI Dublin Team

5 out of 5

Posted by on 11 Mar 2023

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Comment from Hotel Management

8 Apr 2023 by HGI Dublin

Dear Gabriela,Thank you very much for the high score.We hope you had enjoyable time and will be happy to welcome you back in the future.With Regards,HGI Dublin Team

5 out of 5
The hotel is situated near many tourist attractions ie.: the castle, the wiskey and guiness museum. It took around 20mn to walk to the shopping area and pubs. The hotel is clean and the staff very helpful. I would recommend having a breakfast there and as the weather was not always good i enjoyed having delicious meals at the restaurant on site. I would definitely recommend this hotel and I'll stay there again when i'll go back to Ireland.

Posted by on 18 Feb 2020

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Comment from Hotel Management

20 Feb 2020 by a

Dear Guest, Thank you for your feedback from your recent stay with us. We look forward to welcoming you back again in the future. Regards, Amy

4 out of 5
Excellent and professional service . Rooms a little small and while functional are clean and well appointed but a little dated . Beds very comfortable,

Posted by on 3 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by a

Dear Guest, I am happy to hear you enjoyed your recent stay with us. We hope to see you again in the future. Regards, Amy

5 out of 5
Great location, beautiful rooms and helpful staff. The bus to/from the airport drops you right outside the hotel.

Posted by on 9 Jan 2020

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Comment from Hotel Management

10 Jan 2020 by a

Dear Guest, Thank you for your feedback from your recent stay with us, we look forward to welcoming you back again in the future. Regards, Amy

3 out of 5
The cleaning of the rooms could be improved. It is not very conform nowadays to have a carpet. Other than that it is a pleasent Hotel.

Posted by on 7 Apr 2024

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Comment from Hotel Management

1 May 2024 by HGI Dublin

Hi Tatjana, Thank you for taking the time to give us feedback. Sorry to hear you didn't like the carpet in our rooms. Your feedback is valuable to us and this would further help us provide excellent service to all our valued guest. Kind regards

5 out of 5
Es war super

Posted by on 4 Oct 2023

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Comment from Hotel Management

6 Oct 2023 by HGI Dublin

Dear Florinda,Thank you very much for the high score and lovely comment regarding your stay with us.We hope you had enjoyable time and we will be happy to welcome you back in the future.Best Regards,HGI Dublin Team

4 out of 5

Posted by on 4 Sep 2023

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Comment from Hotel Management

8 Sep 2023 by HGI Dublin

Dear Hansjorg,Thank you for taking time to score our hotel regarding your stay with us.We hope you had enjoyable time and will be happy to welcome you back in the future.With Regards,HGI Dublin Team

4 out of 5

Posted by on 18 Oct 2022

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4 out of 5
L'hotel est très bien situé par rapport au centre ville. Il est également facile d'accès pour arriver en transport en commun depuis l'aéroport. Le petit déjeuner est excellent et gargantuesque.

Posted by on 31 May 2022

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Comment from Hotel Management

11 Jun 2022 by HGI Dublin

Dear Guest, Thank you for posting comments regarding your stay with us. We are happy to read that you like the location of our hotel and hope you enjoyed your stay. We will be happy to welcome you back again in a future. With Regards, HGI Dublin Team

About the Hilton Garden Inn Dublin City Centre

Location Custom House Quay, Dublin, 1

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms. WiFi and wired Internet are free in public spaces. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Dublin City Centre. For a fee, parking is available. This 4-star Dublin hotel is smoke free.

  • 1 building
  • 324 guestrooms or units
  • 7 levels
  • Built in 2016
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Dublin Tara Street Station (0.6 km / 0.3 mi)
  • Metro station: George's Dock Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Dublin City Centre offers 324 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • LCD television
  • Fridge
  • Electric kettle
  • Luxury bedding
  • Combined shower/bath
  • Cots (free)
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Olys Bar and Restaurant – On-site restaurant.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 20 to 20 for adults and EUR 0 to 16 for children
  • Self-parking fee: EUR 20.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dublin Custom
  • Dublin Jurys
  • Dublin Jurys Inn Custom House
  • Jurys Custom
  • Jurys Custom House
  • Jurys Custom House Dublin
  • Jurys Dublin Custom House
  • Jurys Inn Custom Dublin
  • Jurys Inn Custom House
  • Hilton Garden Inn Dublin Custom House Hotel
  • Hilton Garden Inn Custom House Hotel
  • Hilton Garden Inn Custom House

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Fáilte Ireland (The National Tourism Development Authority of Ireland) assigns an official star rating for accommodation in Ireland. This Hotel property is rated 4 stars.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.