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Bed Count 1 Full Bed Maximum Occupancy 2 Max
£133* Per night/room 19 Jul - 20 Jul


Bed Count 1 Full Bed Maximum Occupancy 2 Max


Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfy, disability access

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Single Room, No Windows

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

The breakfast at c-hotels Joy gets high marks from our customers. During your stay, you're just a quick walk from Basilica of Santa Maria Novella. Features include free WiFi in public areas, plus a bar and dry cleaning service.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the clean guestrooms and the area's walkability
  • Within a 15-minute walk of Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella

c-hotels Joy ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for c-hotels Joy

Everyone (3) Couples (3)
5 out of 5
Great location near the train station, but still a quiet area. Great service, clean and modern rooms.

Posted by on 24 Jul 2023

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Comment from Hotel Management

26 Jul 2023 by Franco Vitone - Resident Manager

Dear Riikka, Thank you for your feedback and for the evaluation given to our hotel. Come back soon we will be happy to welcome you again. Best regards.

5 out of 5
The location was good. The staff was friendly. The room was spacious and in good condition. It was properly cleaned daily. The hotel did not serve breakfast, but there was a breakfast buffet in another hotel nearby, and it was possible to put the breakfast to the room bill. The bed was comfortable. Some minor complaints: toilet paper roll holder was broken, and there were quite many mosquitos inside the room. I'm not sure if there is much to do about it. Overall I was very satisfied.

Posted by on 9 Nov 2021

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Comment from Hotel Management

13 Nov 2021 by db

Dear customer, many thanks for choosing our hotel and for having positively evaluated your stay experience. We look forward to welcoming you again for your next visit to Florence. A cordial greeting from all of us. Lapo Bonciani - Customers relations manager.

5 out of 5
Sehr gutes Hotel in einer super Lage. Das Personal ist sehr freundlich und die Zimmer sind sauber. Sehr zu empfehlen.

Posted by on 4 Sep 2020

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Comment from Hotel Management

11 Sep 2020 by Guest Relation Manager

Sehr geehrter Kunde, Wir danken Ihnen, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Sie unseren Standort, die Qualität unseres Service und die Professionalität unserer Mitarbeiter geschätzt haben. Komm bald wieder zu uns. Freundliche Grüße

4 out of 5
Juste à côté de la gare et à une quinzaine de minutes à pied des principaux lieux d’intérêt de la ville, la localisation est top. Le personnel très aimable et serviable donne volontiers des conseils pour visiter la ville au mieux. La chambre standard est petite mais propre. Petit bémol (petit au mois de mars, gros au mois d’août) sur la climatisation qui ne fonctionnait pas. Belle décoration comme dans tout l’hôtel. Petit déjeuner correct mais peu de choses sont faites sur place. Globalement satisfait, je recommande cet hôtel.

Posted by , from Vevey on 2 Apr 2018

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Comment from Hotel Management

5 Apr 2018 by F. Vitone - Resident Manager

Cher Client, Merci d'avoir revu notre hôtel. Nous sommes heureux qu'il ait apprécié la qualité de notre hôtel ouvert il y a tout juste un an. Nous tenons à souligner que pendant cette période dans l'hôtel nous avons toujours le chauffage et pas la climatisation. Nous vous assurons que les deux systèmes sont hautement fonctionnels. Nous vous remercions encore de nous avoir choisi et dans l'espoir de vous accueillir à nouveau, veuillez accepter nos salutations les meilleures.

5 out of 5

super nice hotel

friendly staff, near to the city and the train station and a very clean room! we enjoyed our stay!

Posted by on 8 Sep 2017

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Comment from Hotel Management

12 Sep 2017 by F. Vitone - Resident Manager

Dear Guest, We thank you and we are happy you appreciated our strengths as location and professionalism. Looking forwards to welcoming you again, we remain Yours Faithfully.

5 out of 5

Très bon hotel -- very good hotel

Tout neuf, Propre, proche de tout, bon accueil, bon petit déjeuné, très bon rapport qualité prix.

Posted by , from France on 18 Aug 2017

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Comment from Hotel Management

12 Sep 2017 by F. Vitone - Resident Manager

Cher Client, Nous vous remercions du temps consacré à l'examen de notre hôtel Votre satisfaction nous rend fiers de notre travail. Dans l'attente de vous accueillir encore, nous Vous envoyons nos salutations les meilleures.

Property Features

C-hotels Joy offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift. This 4-star Florence hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Train station: Stazione Porta al Prado, Florence, Italy (0.8 km / 0.5 mi)
  • Metro station: Alamanni - Stazione Santa Maria Novella Tram Stop (0.2 km / 0.1 mi)

Room Amenities

C-hotels Joy offers 54 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • Minibar
  • Flat-screen television
  • Digital channels
  • Electric kettle
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • c-hotels Joy Hotel Florence
  • c-hotels Joy Hotel
  • c-hotels Joy Florence
  • c-hotels Joy Hotel
  • c-hotels Joy Florence
  • c-hotels Joy Hotel Florence

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.