13 Nov 2021 by db
Dear customer, many thanks for choosing our hotel and for having positively evaluated your stay experience. We look forward to welcoming you again for your next visit to Florence. A cordial greeting from all of us. Lapo Bonciani - Customers relations manager.
11 Sep 2020 by Guest Relation Manager
Sehr geehrter Kunde, Wir danken Ihnen, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Wir freuen uns, dass Sie unseren Standort, die Qualität unseres Service und die Professionalität unserer Mitarbeiter geschätzt haben. Komm bald wieder zu uns. Freundliche Grüße
5 Apr 2018 by F. Vitone - Resident Manager
Cher Client, Merci d'avoir revu notre hôtel. Nous sommes heureux qu'il ait apprécié la qualité de notre hôtel ouvert il y a tout juste un an. Nous tenons à souligner que pendant cette période dans l'hôtel nous avons toujours le chauffage et pas la climatisation. Nous vous assurons que les deux systèmes sont hautement fonctionnels. Nous vous remercions encore de nous avoir choisi et dans l'espoir de vous accueillir à nouveau, veuillez accepter nos salutations les meilleures.
12 Sep 2017 by F. Vitone - Resident Manager
Dear Guest, We thank you and we are happy you appreciated our strengths as location and professionalism. Looking forwards to welcoming you again, we remain Yours Faithfully.
12 Sep 2017 by F. Vitone - Resident Manager
Cher Client, Nous vous remercions du temps consacré à l'examen de notre hôtel Votre satisfaction nous rend fiers de notre travail. Dans l'attente de vous accueillir encore, nous Vous envoyons nos salutations les meilleures.
C-hotels Joy offers its guests tour or ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. C-hotels Joy also features dry cleaning/laundry services, a front desk safe, and a lift. This 4-star Florence hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
C-hotels Joy offers 54 accommodations with minibars and a safe. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath, bidets, complimentary toiletries and hairdryers. This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.