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"Fantastic location with friendly staff team. Allocated an excellent room on the 3rd floor with lovely balcony. Coffee station at breakfast could perha ... " More
18 Dec 2018 by Ricardo Assis
Dear guest, Thank you for posting your review. Hope to have the opportunity to welcome you back to Pestana Promenade Hotel. Sincerely, Ricardo Assis Unit Manager
2 Jan 2020 by Ricardo Assis
Sehr geehrte Gaste, vielen herzlichen Dank für Ihre freundliche Bewertung und das konstruktive Feedback. Wir danken Ihnen vielmals für die von Ihnen angesprochenen Punkte zur Verbesserung. Wir werden diese intern besprechen und prüfen. Wir sind unseren Gästen immer für Hinweise und berechtigte Kritik dankbar, da uns hierdurch geholfen wird, Schwachpunkte aufzudecken und Fehler zukünftig zu vermeiden. Wir wünschen Ihnen weiterhin alles Gute und würden uns freuen, wenn Sie unser Haus dennoch bei der Planung Ihrer nächsten Reise wieder berücksichtigen würden. Mit freundlichen Grüßen, Ricardo Assis Hoteldirektor
6 Nov 2019 by Ricardo Assis
Dear guest, I wish to thank you for being a guest at the Pestana Promenade Hotel and for taking the time to share your experience online. I am delighted to hear that we met your expectations. Thank you for all these positive comments. I look forward to welcoming you back in a near future. Kindest Regards, Ricardo Assis Unit Manager
28 Jun 2019 by Ricardo Assis
Dear guest, I wish to thank you for being a guest at the Pestana Promenade Hotel and for taking the time to share your experience online. I am delighted to hear that we met your expectations. Thank you for all these positive comments. I look forward to welcoming you back in a near future. Kindest Regards, Ricardo Assis Unit Manager
Pestana Promenade Ocean Resort Hotel offers its guests an indoor pool, an outdoor pool, a sauna, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business centre. Spa services, a terrace, and tour or ticket assistance are also featured at the business-friendly Pestana Promenade Ocean Resort Hotel. For a fee, parking is available. This 4-star Funchal hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Pestana Promenade Ocean Resort Hotel offers 110 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Deep-Blue and Breezes – On-site restaurant.
Room service (during limited hours) is available.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include facials and body treatments.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
