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4.6 out of 5

"There was a constraction near the hotel. That was the only bothering thing. " More

By a verified traveller on Wed 24 Jul 2019

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Standard Double Room, Non Smoking, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£119* Per night/room 13 Jun - 14 Jun

Economy Double Room, Non Smoking, Partial Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Non Smoking, Balcony (Swim-up suite & Adults Only)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Junior Suite (Swim-up)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room, Balcony, Garden View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Hotel Riu Palace Oasis's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Maspalomas Dunes. Enjoy features like free WiFi in public areas, plus 3 outdoor pools and 3 restaurants. This 5-star hotel has 415 rooms over 5 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, flat-screen TVs and minibars
  • Free WiFi
  • Grab something to eat at one of the 3 restaurants, or stop for a drink at one of the 3 bars/lounges
  • Take a swim in the 3 outdoor pools
  • Indulge with massages at Body Love
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a fitness centre and a playground
  • Guests have great things to say about the location and the helpful staff
  • Steps from Maspalomas Lighthouse and 5 minutes on foot from Maspalomas Dunes

Hotel Riu Palace Oasis ratings based on 9 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel Riu Palace Oasis

Everyone (1) Couples (5) Family (2) Friends (1)
5 out of 5
There was a constraction near the hotel. That was the only bothering thing.

Posted by on 24 Jul 2019

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5 out of 5
Great hotel, very nice and clean rooms, friendly staff, good service, very good food, nice garden en good entertainment. Very nice location

Posted by on 10 Jun 2019

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5 out of 5

A gem of a hotel.

Pros: Everything.
Cons: Duvets, not blankets.
Location: On the beach but we didn't use it. Good walking area outside the hotel.
A hotel that feels like 5 star. It is spotless and has wonderful staff throughout the hotel.We avoided the pool area in favour of sitting peacefully in the sun, surrounded by beautiful palm trees in the large grounds. Numerous sunloungers are dotted about. A garden bar, with a lovely barman provides any drink you may need.The food was wonderful with lots of choice. We played tennis, and walked on the beach path outside the hotel every evening, a good hour and a half return walk, for excercise. We met many kindred spirits through the fun of the games lady's programme. I recommend the keep fit,and aqua aerobics. We met friendly people from Sweden, Finland, France, Austria, Ireland ,Germany and Holland. And we met many people who have been to this hotel, again and again. Next year we will be back!

Posted by , from uk. on 25 Feb 2017

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5 out of 5

great staff

Great hotel great staff great location ,food a bit bland !! WiFi not good . overall a good holiday

Posted by on 11 Feb 2016

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5 out of 5

Outstanding Couples/Family Vacation

This hotel surpassed all our expectations, perfect for a relaxing stress free holiday. Our every need was catered for. Top class holiday.

Posted by on 26 Aug 2014

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4 out of 5

Posted by on 23 Dec 2019

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5 out of 5
L’etablissement est magnifique ! Tres propre et le personnel est tres aimable. Plusieurs piscines et plusieurs restaurants dont un buffet où on y trouve tout ! Excellent séjour !

Posted by on 14 Jul 2019

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4 out of 5

Excellent séjour

Hôtel all inclusive très bien situé dans une palmeraie avec accès direct à une vaste plage de sable. Personnel très serviable et attentionné. On regrette simplement que l'ambiance et les soirées ne soient pas plus typiques ambiance locale (espagnole), plutôt qu'orientées allemandes, clientèle majoritaire. Repas un peu répétitifs. WIFI disponible uniquement dans le hall de réception et non fonctionnel la plupart du temps.

Posted by on 29 Jun 2015

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3 out of 5

Kurzurlaub Weihnachten

Hotel korrekt aber in die Jahre gekommen. WIFI in den Zimmer nicht vorhanden. In der Lobby WLAN völlig überlastet.

Posted by on 25 Dec 2013

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Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

All-inclusive Details

  • Fitness facilities included
  • On-site live performances included
  • Spa/beauty facilities and services included.
  • Limited spa services included
  • Kids club included

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hotel Riu Palace Oasis, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. This luxury hotel also offers a free kid's club, a kids' pool and a fitness centre. A complete renovation of Hotel Riu Palace Oasis was completed in October 2018. This 5-star San Bartolome de Tirajana hotel is smoke free.

  • 415 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Limited onsite parking

Transport

  • Airport: Las Palmas (LPA-Gran Canaria) (36.1 km / 22.4 mi)

Room Amenities

Hotel Riu Palace Oasis offers 415 forms of air-conditioned accommodation with minibars and complimentary bathrobes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Promenade – This buffet restaurant serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).

Botánico – This theme restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.

Krystal – This theme restaurant specialises in fusion cuisine and only serves dinner. Reservations are required. Open daily.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Windsurfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body Love. Services include massages. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Riu Palace Oasis

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve cots/infant beds. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities.

  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Service animals not allowed
  • Please note, some room types at this property are not available when booking a stay with children.
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • Towels fee: EUR 6.70 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Riu Palace Oasis
  • Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis All Inclusive San Bartolome de Tirajana
  • Hotel Riu Palace Oasis All Inclusive
  • Riu Palace Oasis All Inclusive
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Riu Palace Oasis San Bartolome de Tirajana
  • Riu Palace Oasis
  • Hotel Riu Palace Oasis Hotel
  • Hotel Riu Palace Oasis San Bartolome de Tirajana
  • Hotel Riu Palace Oasis Hotel San Bartolome de Tirajana

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.