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- Air-conditioned rooms with free minibar items, furnished balconies and 24-hour room service
- Free buffet breakfast served daily
- Free WiFi
- Free self-parking
- Enjoy international cuisine at Main restaurant, one of the property's 9 restaurants and 5 bars/lounges
- Splash around at the waterslide or swim in the 5 outdoor pools
- Treat yourself to reflexology, thalassotherapy or body treatments at Zeen Spa
- Services include babysitting, a free kids' club and dry cleaning/laundry
- On-site recreation includes an outdoor tennis court, a fitness centre and rowing/canoeing
- Guests like the accommodation for the cleanliness, spaciousness and overall comfort
- 13 minutes by car from Star Beach Water Park and 9 minutes from Crete Golf Club
Mitsis Laguna Resort & Spa - All Inclusive ratings based on 16 verified reviews
Guest reviews for Mitsis Laguna Resort & Spa - All Inclusive
12 May 2019 by The Mitsis Laguna resort and spa team
We are happy to see that you and your family have enjoyed your stay with us in our Mitsis Laguna resort and spa. Thank you for reserving our hotel. With kind regards
14 May 2018 by Guest Relations
Dear Guest, We would like to thank you for a positive feedback online! It's great that you had a fabulous stay with us! It would be a pleasure to welcome you back in the future! Kind regards, Laguna Resort and Spa Team
14 Oct 2017 by Guest Relations
Dear Elle, Thank you for staying at Laguna Resort and Spa during your holidays and for taking the time to share your opinion online! We are looking forward to welcome you back to our resort next season! Kind regards, Guest Relations
Nice hotel with good pools
9 Jul 2017 by Guest Relations
Dear Guest, Thank you for choosing Laguna Resort and Spa for your holidays! Thank you also for taking time to post your review online! We hope to welcome you back at Laguna Resort and Spa in future! Kind regards, Olga Karpizina Guest Relations
30 Oct 2018 by Guest Relations
Dear LQ§LoQ, Thank you very much for a great review online! It would be a pleasure for all of us to welcome you back for another great stay at Laguna Resort and Spa! Kind regards, Laguna Resort and Spa Team
20 May 2018 by Assistant manager 2
Sehr gehrte herr Bruno. Vielen Dank für Ihre Bewertung und Ihre Wahl, um Ihren Urlaub in unserem Hotel zu verbringen. Wir hoffen, Sie in Zukunft wieder zu begrüßen. Mit freundlichen Grüßen
1 May 2018 by Guest Relations
Dear Guest, Thank you for sharing your opinion online, following your recent stay at Laguna Resort and Spa! We are happy that overall you enjoyed your holidays, and your comment has been shared with the respective departments. It would be a pleasure to welcome you back at our resort in the future. Best regards, Laguna Resort and Spa Team
11 Apr 2018 by laguna GM
Dear Steeve, Merci for your kind feedback and we are happy that you had an enjoyable stay with us. Look forward to seeing you in the not so distant future M Metaxas General Manager
Magnifique hôtel bien situé en bord de mer
6 Nov 2017 by FOM
Dear Ge, we appreciate your comments.
About the Mitsis Laguna Resort & Spa - All InclusiveLocation Anissaras, Hersonissos, Crete Island 70014
This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
- Fitness facilities
- Water fitness
- Supervised activities for children between 5 and 12 years old
- On-site live performances
- Theme parties
- Surcharge for room service
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Transport to off-site activities
- Rowing/canoeing included
- Windsurfing included
- Aerobics classes/lessons included
- Taxes not included
- Buffet and à la carte dining
- Airport transfers not included
- Gratuities not included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Laundry/dry cleaning services not included
- Childcare not included
- All available beverages included
- Spa/beauty facilities and services not included
- Surcharge for room service
- Transport to off-site activities not included
- On-site live performances included
- Room service not included
- Theme parties included
- Minibar not included
Mitsis Laguna Resort & Spa - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Mitsis Laguna Resort & Spa - All Inclusive, you can cool off in one of the 5 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 9 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 5 bars/lounges and A poolside bar. WiFi is free in public spaces. This all-inclusive resort also offers a free kid's club, a kid's pool and an outdoor tennis court. Self parking is free. This 5-star Hersonissos resort is smoke free.
- 351 guestrooms or units
- 3 levels
- 17 buildings
- 9 dining venues
- 5 bars or lounges
- 4036 sq ft of conference space
- 375 sq. m of conference space
- Built in 2011
- Buffet breakfast (free)
- Bar by the pool
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Conference space
- Coffee in lobby
- Dry cleaning
- Front desk (24 hours)
- Storage area for luggage
- Tour and ticket information
- Corner/local shop
- Gift shop
- On-site shopping
- No smoking on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Heraklion (HER-Nikos Kazantzakis) (21.3 km / 13.2 mi)
- Parking: Free self parking
Mitsis Laguna Resort & Spa - All Inclusive offers 351 forms of air-conditioned accommodation with free minibar items and espresso makers. Rooms open to furnished balconies. Flat-screen televisions are featured in guestrooms. Bathrooms include a bath and shower. This Hersonissos resort provides complimentary wireless Internet access. A nightly turndown service is provided.
- Private balcony (furnished)
- Stocked minibar (free)
- In-room dining (24 hours)
- Flat-screen television
- Espresso maker
- Coffee maker
- Bathtub or shower
- Cribs (free)
- Nightly turndown service
- Air conditioning
- Ensuite bathroom
Food & Drink
Guests are served a free buffet breakfast daily from 6:30 AM to 10:30 AM.
Main restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Italian restaurant – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Asian restaurant – This theme restaurant specialises in fusion cuisine and only serves dinner. Open daily.
Cretan Tavern – This theme restaurant specialises in local cuisine and serves lunch and dinner. Open daily.
Sushi restaurant – This theme restaurant specialises in sushi and only serves lunch. Open daily.
24-hour room service is available.
5 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court, a waterslide and a fitness centre.
Guests aged under 16 years old are not allowed in the spa tub.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Rowing or canoeing on site
- Golfing nearby
- Fitness classes on site
- Beach volleyball on site
Guests can indulge in a pampering treatment at the resort's full-service spa, Zeen Spa. Services include sports massages, facials, detox wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy, reflexology and thalassotherapy. The spa is equipped with a spa tub and Turkish bath/hammam.
The spa is open daily.
- Spa tub in spa
- Sports massage
- Manicures and pedicures
- Detoxification wrap
- Body treatments
- Facial treatments
- Aromatherapy treatments
- Thalassotherapy treatments
- Check-in time starts at 2:00 PM
- Check-in time ends at midnight
Special check-in instructions:
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.
This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
Guests will be asked to pay the following charges at the property:
- Tourism fee: EUR 4 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
- Mitsis Laguna Resort All Inclusive Hersonissos
- Mitsis Laguna Resort All Inclusive
- Mitsis Laguna Hersonissos
- Mitsis Laguna
- Mitsis Laguna Resort And Spa Crete/Anissaras, Greece
- Mitsis Laguna All Inclusive Hersonissos
- Mitsis Laguna All Inclusive
- Mitsis guna Inclusive Hersoni
You should know
- Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Awards & Affiliations
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.