14 Sep 2023 by Quality Manager
Dear Gaelle,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and Improvement
7 Oct 2023 by Quality Manager
Dear Daniele, It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs, particularly as valued returning, Diamond members such as yourselves, so I do thank you for your kind feedback. Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
10 Aug 2023 by Michael Samir
Dear Soumaya,It is delightful to read your kind review of your most recent stay with us, and so glad to hear you enjoyed your time. Rest assured, I will certainly pass your kind comments on to the team, who will certainly be delighted.Wishing to welcome you back very soon.Kind regards,Michael SamirAssistant Front Office Manager
30 Jul 2023 by Quality Manager
Dear Samet, First and foremost, I would like to extend my appreciation to you for taking the time to leave your feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this. It is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. If you do have more specific details of the issues you faced, I would greatly appreciate if you could reach out to me directly at the below email address, to ensure any service issue is rectified. I do hope we receive the chance to make it right for you. Kind regards, Nicola Windley Manager Quality and Improvement Hilton Hurghada Plaza
30 May 2023 by Quality Manager
Dear Maria,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
24 May 2023 by Quality Manager
Dear Martin,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
28 May 2023 by Quality Manager
Dear Schaehre,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
21 Apr 2023 by Quality Manager
Dear Roland,First and foremost, I would like to extend my sincere apologies for any shortcomings in service you faced during your time with us. This is certainly not the level of service we strive to provide here at Hilton, so it is indeed deeply disappointing to read that on this occasion, we failed.I would like to personally assure you that we will address your comments above with the relevant management teams, to find a resolution for the downfalls in your experience with us. I do appreciate you taking the time to provide your feedback, as this is how we can aim to improve our services.I hope we gain the opportunity to welcome you back in the future, in an effort to make it right. If there is anything else I can do for you in the meantime, please do not hesitate to get back in touch, or feel free to contact me personally via email.Kind regards,Nicola WindleyManager Quality and Improvement
15 Apr 2023 by Quality Manager
Dear Angkhana,It is a pleasure to see that in general you were satisfied with the services you received during your stay with us. We are always keen to satisfy our guests’ needs and exceed their expectations whenever possible, so it is pleasing to read your positive feedback.Once again, I would like to thank you for the time spent to write to us and we are looking forward to welcoming you back again to Hilton Hurghada Plaza.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
15 Apr 2023 by Quality Manager
Dear Christine,First and foremost, I would like to extend my appreciation to you for taking the time to leave your detailed feedback from your most recent visit to us. Feedback such as your own is how continually strive to improve, so I do thank you for this.It is deeply disappointing to read the shortfalls in service you faced, and the dissatisfaction you felt. We will certainly be addressing your comments regarding this. I do sincerely apologise for any shortfalls you faced, and would like to assure you that your comments will be passed on to the relevant management teams.I do hope we receive the chance to make it right for you.Kind regards,Nicola WindleyManager Quality and ImprovementHilton Hurghada Plaza
All-inclusive room rates at Hilton Hurghada Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Available in some public areas: Free WiFi
Free self parking
A complimentary food shopping service is offered and 24-hour room service is available.
A private beach, a marina and a 24-hour health club are featured at the resort. Other recreational amenities include a waterslide, Access to hot tub, a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.
