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5.0 out of 5

"Great view of the sea and excellent Malaysian hospitality by the staff. There were very large tour groups from China which thronged the breakfast room ... " More

By a verified traveller on Wed 23 Aug 2017

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Deluxe Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
£94* Per night/room 29 Oct - 30 Oct

Deluxe Sea View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Magellan Club Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Magellan Club Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Magellan Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

The breakfast at The Magellan Sutera Resort gets good marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Sutera Harbour. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the outdoor pool
  • Indulge with manicures and pedicures, facials or body wraps at Mandara Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, a golf course and 3 outdoor tennis courts
  • Guests speak favourably about the breakfast and the helpful staff
  • 9 minutes on foot from Sutera Harbour and a 2-minute drive from Sapi Island
  • Beach shuttle service available for a fee

The Magellan Sutera Resort ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Magellan Sutera Resort

Everyone (1)
5 out of 5

Excellent service, great facilities and rooms

Pros: SErvice, locaion
Great view of the sea and excellent Malaysian hospitality by the staff. There were very large tour groups from China which thronged the breakfast rooms so that was the only noisy part of the stay. Everything else was nice and quiet.

Posted by , from London on 23 Aug 2017

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Comment from Hotel Management

1 Jun 2022 by The Management Team

Thank You

Property Features

Simply step outside to unwind on the resort's beach. You'll be playing in the surf in no time with a ride on the resort's beach shuttle (surcharge). Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Enjoy a summer holiday at The Magellan Sutera Resort, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool and outdoor tennis courts. Free self parking is available. This 5-star Kota Kinabalu resort is smoke free.

  • 456 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Indoor tennis courts - 2
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Bowling alley on site

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Tanjung Aru Station (3.1 km / 1.9 mi)
  • Property shuttles: Beach shuttle
  • Parking: Free self parking

Room Amenities

The Magellan Sutera Resort offers 456 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

24-hour room service is available.

Nearby Activities

A private beach, a golf course, 3 outdoor tennis courts and 2 indoor tennis courts are featured at the resort. An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Bowling alley on site
  • Yoga classes/instruction on site

Spa Services

Mandara Spa has 12 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open selected days.

  • Hot stone massage
  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests must present proof vaccination and of Low Risk status on the MySejahtera mobile app at check-in.

All guests, including children, are required to present a valid government-issued ID card at check-in. Valid passport is accepted.

This property’s New Year's Eve gala dinner fee is included in the room rate for 2 persons on December 31, 2022. Additional fees of MYR 288 per adult and MYR 144 per child (6-11 years old) apply for guests exceeding this number.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 11 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for MYR 180.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Magellan Sutera Resort

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Staffed front desk
  • Reservations are required for on-site COVID-19 testing
  • Minimum age for COVID-19 test requirement: 13
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe & Clean (Malaysia)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 66 for adults and MYR 33 for children (approximately)
  • Rollaway bed fee: MYR 180.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Magellan Resort
  • Magellan Sutera
  • Magellan Sutera Kota Kinabalu
  • Magellan Sutera Resort
  • Magellan Sutera Resort Kota Kinabalu
  • Sutera Magellan
  • Sutera Magellan Resort
  • Sutera Resort
  • The Magellan Sutera
  • The Magellan Sutera Resort Resort
  • The Magellan Sutera Resort Kota Kinabalu
  • The Magellan Sutera Resort Resort Kota Kinabalu

You should know

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 11 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.