2 Jan 2020 by Conor Hadlington, Resident Manager
Dear Guest, thanks for rating us among the best. Your recommendation is much appreciated! We wish to welcome you back at Kowloon Shangri-La again in the near future.
4 Nov 2019 by KSL
Dear Guest, thanks for rating us among the best. Your recommendation is much appreciated! Great to hear that we were able to leave you such a lasting impression. We wish to welcome you back at Kowloon Shangri-La again in the near future.
2 Dec 2019 by Jurgen Doerr
Dear guest, thank you for taking your time to leave us a comment. We look forward to welcoming you back soon.
14 Nov 2019 by Jurgen Doerr
Dear guest, thank you for your wonderful comment. We look forward to welcoming you back.
20 Mar 2019 by Conor Hadlington, Resident Manager
Thank you so much for sharing your positive review with us. We are more than happy to know that you had a great time staying with us. We are already counting down to your next happy return visit. Yours, Conor Hadlington, Resident Manager
22 Mar 2019 by Conor Hadlington, Resident Manager
Danke fuer Ihre Komplimente. Wir freuen uns schon, Sie bald wieder bei uns im Hause begruessen zu duerfen. Beste Gruesse, Conor Hadlington, Resident Manager
11 Apr 2019 by Conor Hadlington, Resident Manager
Thank you for your rating! Hope to see you again real soon. Best regards, Conor Hadlington, Resident Manager
22 Mar 2019 by Conor Hadlington, Responsable Résidence
Merci d'avoir choisi le Kowloon Shangri-La, Hong Kong et d'avoir pris le temps de partager vos commentaires. Je suis heureux de lire que vous avez passé un très bon séjour dans notre hôtel. Ce qui a le plus de valeur au Kowloon Shangri-La, c'est la relation personnelle que nous établissons avec notre clientèle. Alors, s'il y a quoi que ce soit que mon équipe et moi-même puissions faire pour améliorer votre prochain séjour, n'hésitez pas à nous en faire part. Nous espérons avoir très bientôt l'occasion de vous accueillir à nouveau. Cordialement, Conor Hadlington, Responsable Résidence
18 May 2018 by Philip Dewar, Directeur Général
Nous tenons à vous remercier de votre commentaire et sommes heureux de lire que vous avez passé un agréable séjour parmi nous. Merci également d'avoir pris le temps de partager vos impressions. Nous sommes impatients de vous accueillir à nouveau très prochainement. Bien à vous, Philip Dewar, Directeur Général
The following facilities or services will be unavailable from September 01 2020 to September 17 2020 (dates subject to change):
Kowloon Shangri-La, Hong Kong offers its guests a full-service spa, a health club, and a sauna. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, a meeting room, and a limo/town car service are available. Spa services, tour or ticket assistance, and multilingual staff are also featured at the luxury Kowloon Shangri-La, Hong Kong. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kowloon hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Valet parking (surcharge)
Kowloon Shangri-La, Hong Kong offers 688 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. This Kowloon hotel provides complimentary wired and wireless Internet access. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Angelini – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves lunch and dinner.
Cafe Kool – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Deli Kool – This delicatessen serves breakfast, lunch and dinner.
Nadaman – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Shang Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
24-hour room service is available.
Recreational amenities at the hotel include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Health Club. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.
Guests under 18 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.