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4.2 out of 5

"I have stayed at the Penang HR, Bali is a bit more lively in keeping with the location. The food is better, pool much better, staff have a really good ... " More

By a verified traveller on Thu 09 Nov 2017

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Deluxe Room Special Rate

Bed Count 1 King Bed Maximum Occupancy 4 Max
£51* Per night/room 27 Oct - 28 Oct

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Kids Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Star Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe premium

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft Room

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Hotel Description

Our customers tell us that they can't get enough of the family-friendly amenities at Hard Rock Hotel Bali. During your stay, you're just a quick walk from Kuta Beach. You'll find features such as free WiFi in public areas and free self-parking, plus 4 restaurants. Built in 1998, this 4.5-star hotel has 418 rooms over 4 floors. Enjoy your stay with amenities like free WiFi and a deep-soaking bathtub in each room.

  • Air-conditioned rooms with deep-soaking bathtubs, 24-hour room service and minibars
  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine while dining at Jamie Oliver Kitchen
  • Buffet breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Indulge with reflexology, manicures and pedicures or hot stone massages at Rock Spa
  • Services include a kids' club, dry cleaning/laundry and concierge services
  • On-site recreation includes a fitness centre, a steam room and a sauna
  • Guests speak favourably about the pool and the breakfast
  • Steps from Kuta Beach and 5 minutes on foot from Kuta Square
  • Airport shuttle service available for a fee

Hard Rock Hotel Bali ratings based on 5 verified reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hard Rock Hotel Bali

Everyone (5)
4 out of 5

Very good hotel with outstanding staff

I have stayed at the Penang HR, Bali is a bit more lively in keeping with the location. The food is better, pool much better, staff have a really good attitude. The rooms seem a little tired especially the bathroom which is out of sync with the rest of the hotel. Security was as expected very high and service level was generally excellent. Personally I think HR might need to move on a little bit from the slightly kitsch VH1 vibe that they have unless it’s universally working for them. I do like the hotels though and as long as we have children with us we’ll keep coming back

Posted by , from London, UK on 9 Nov 2017

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Comment from Hotel Management

14 Nov 2017 by Hard Rock Hotel Bali

Dear Gary Thank you very much for taking your time to pen down this lovely review. We are so glad to understand that you have enjoyed your recent stay with us at Hard Rock Hotel Bali, and your previous stay at Hard Rock Hotel Penang. For your information, we will be renovating our rooms and it’s bathroom early next year, next time you come back, the Vibe will surely be enhanced. Do stay tuned on our upcoming events and promotion and don’t hesitate to let us know shall there be further assistance that we could offer towards your next visit. Rockin’ Regards Ian Kusuma Asst. Marketing Communication Manager

5 out of 5

Posted by on 12 Jun 2019

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Comment from Hotel Management

13 Jun 2019 by Hotel Management

Dear Anonymous, Thank you very much for taking your time to leave this rating. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your upcoming visit. We will be looking forward to welcome you back. Rockin' Regards Management of Hard Rock Hotel Bali

5 out of 5
Hieno ja yhtenäinen sisustus. Mahtava allas-alue. Aamupala runsas ja ystävällinen henkilökunta.

Posted by on 17 Feb 2019

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Comment from Hotel Management

18 Feb 2019 by Management of Hard Rock Hotel Bali

Dear Anonymous, I would like to thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. My team will be extremely happy that we rocked your stay. I am sure we all can't wait for you to come back again. I really appreciate your kind feedback about our people as they are our best asset we have in the company. We will be renewing many of our experiences and entertainment we have. So when you come back you shall see it all. We will also be renovating our Deluxe rooms this year while last year we have just completed our Deluxe Premium and Suites and they all look stunningly cool. Do keep in touch with us and check out our website for more current promotions from time to time. If there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

3 out of 5

In die Jahre gekommenes Familienhotel

Das Hard Rock Hotel Bali ist ein reines Familienhotel. Nicht für Paare geeignet. Der Pool wird abgesperrt für die Aktivitäten der Kinder. Auch die Poolbar oder der Whirlpool wird von den Kindern in Beschlag genommen. Sogar Abends wenn eine Band auf der Bühne spielt sind die Lounges und die Tanzfläche von kleinen Kindern besetzt. Das Hotel ist zudem sehr in die Jahre gekommen. Vieles ist sehr alt, ungepflegt und defekt. Sehr schade. Im allgemeinen kann man für das Hard Rock Hotel in Bali jedoch die Note „OK“ vergeben. Mehr aber auch nicht. Das Frühstück ist in Ordnung.

Posted by , from Bern on 6 Oct 2017

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Comment from Hotel Management

9 Oct 2017 by Hard Rock Hotel Bali

Dear Stefan, thank you very much for taking your time to write this review. It is true that family is one of our major guest profile, however it certainly does not limited to only for family with kids. If you may have not realized, we do have a few programs for couples as well, such as Private Dinners for couples with selections of amazing dining setup, Rock Spa treatment for couples, Boom Box Recording Studio, Shisha time at Sunset Point, and much more. On another side, we will be renovating our rooms early next year, next time you come back, the VIBE will be enhanced. Do stay tuned on our upcoming events and promotion, and do not hesitate to let us know shall there be further assistance that we could offer towards your next visit. Rockin' Regards Ian Kusuma Asst. Marketing Communication Manager

4 out of 5

Wunderschöne Poolanlage

Cons: -
Location: Man muss nur die Strasse überqueren und ist gleich beim Strand von Kuta.
Die Pool-Anlage war der absolute Hit. Kinder werden dort sicherlich ihre Freude haben. Das Personal war sehr freundlich und hilfsbereit. Das Hotel liegt sehr zentral und hat mehrere Restaurants, wo man überall gut isst. Das Essen in diesen Restaurants ist aber verhältnismässig etwas teurer, aber es schmeckt sehr gut. Wir haben unseren Aufenthalt sehr genossen.

Posted by , from Schweiz, Solothurn on 19 Sep 2016

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Renovations + Closures

The property is closed between 15 April and 30 June.

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Property Features

Hard Rock Hotel Bali offers its guests a full-service spa, a complimentary water park, and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. WiFi is free in public spaces. An outdoor pool, a kids' pool, and a hot tub are also featured at the luxury Hard Rock Hotel Bali. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 4.5-star Kuta hotel is smoke free.

  • 418 guestrooms or units
  • 4 levels
  • 6 buildings
  • 4 dining venues
  • Built in 1998
  • Karaoke
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free water park access
  • Outdoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Denpasar (DPS-Ngurah Rai Intl.) (11 km / 6.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hard Rock Hotel Bali offers 418 forms of air-conditioned accommodation with minibars and espresso makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

  • Separate bedroom
  • Deep-soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Espresso maker
  • Electric kettle
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Jamie Oliver Kitchen – This restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Starz Diner – This buffet restaurant specialises in Asian cuisine. Open daily.

Splash Bistro – This bistro specialises in Mediterranean cuisine. Open daily.

Hard Rock Cafe – This bar specialises in American cuisine. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a complimentary water park, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Rock climbing on site
  • Beach volleyball on site

Spa Services

Rock Spa has 4 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

The spa is open daily.

  • Hot stone massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 17

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Number of children who can stay for free – 2
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: IDR 175000 for adults and IDR 175000 for children (approximately)
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bali Hard Rock
  • Bali Hard Rock Hotel
  • Bali Hotel Hard Rock
  • Hard Rock Bali
  • Hard Rock Bali Hotel
  • Hard Rock Hotel Bali
  • Hotel Bali Hard Rock
  • Hotel Hard Rock Bali
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Kuta
  • Hard Rock Bali Kuta
  • Hard Rock Hotel Bali Kuta
  • Hard Rock Hotel Bali Hotel
  • Hard Rock Hotel Bali Hotel Kuta

You should know

  • Hard Rock Hotel Bali offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Pool access available from 8 AM to 9 AM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.