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4.3 out of 5

"I booked a premier suite and paid extra for it just to have a city view but we were given a room to the very end of the hotel wing with only the view ... " More

By a verified traveller on Wed 24 May 2023

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Tower Wing, Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Garden Wing, Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Horizon Club, Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Tower Wing, Executive Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Garden Wing, Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Tower Wing, Premier Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Edsa Shangri-La, Manila. During your stay, you'll be connected to a shopping centre and just a quick walk from SM Megamall. Free WiFi in public areas, free self-parking and a full-service spa are available.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine and garden views while dining at Heat
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to massages, body treatments or body wraps at CHI. The Spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Just a 3-minute walk from SM Megamall and 11 minutes by car from SM North EDSA
  • Airport shuttle service available for a fee

Edsa Shangri-La, Manila ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Edsa Shangri-La, Manila

Everyone (1) Couples (2)
4 out of 5
I booked a premier suite and paid extra for it just to have a city view but we were given a room to the very end of the hotel wing with only the view of the Shangri-la mall. Secondly, my fiancé forgot his jacket so he wrote the hotel immediately. 24 hours past, still no reply. Quite disappointed but all in all ok-ish because of decent choice of food and gym.

Posted by on 24 May 2023

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Comment from Hotel Management

25 May 2023 by From your Edsa Shangri-La, Manila Family

Dear Lorraine,Thank you for taking the time to share your feedback and our sincere apologies that your recent experience has fallen short of expectations. Please be assured that we have communicated this accordingly so that we may be able to address your concerns. We hope we would have the opportunity to welcome you back again in a future visit.

4 out of 5

Posted by on 5 Jun 2021

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5 out of 5

Très bien

Bon rapport qualité prix...environnement agréable...personnel compétent...dommage que plus personne ne parle français...mais c général en asie

Posted by on 26 Jan 2016

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Property Features

Edsa Shangri-La, Manila offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A children's pool, a health club, and a hot tub are also featured at the family-friendly Edsa Shangri-La, Manila. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this Mandaluyong hotel.

  • 631 guestrooms or units
  • 32 levels
  • Conference rooms
  • Built in 1992
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Manila EDSA Station (6.8 km / 4.2 mi)
  • Metro station: Shaw Boulevard Station (0.6 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Edsa Shangri-La, Manila offers 631 accommodations with minibars and a safe. LED televisions come with digital channels. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Coffee maker
  • Cots (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Heat – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves lunch and dinner.

Summer Palace – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.

Senju – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

Lobby Lounge – Overlooking the garden, this lobby lounge serves breakfast, lunch, dinner and light fare. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Tennis lessons on site
  • Golfing nearby

Spa Services

CHI. The Spa has 10 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

This is a partial quarantine property accommodating guests who are non-citizens of the Philippines. However this property can still accept guests who are seeking non-quarantine accommodations.

This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Edsa Shangri-La, Manila

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Guest will receive an email before arrival 48 hours
  • Carbon monoxide detector
  • Smoke detector
  • Noise-free rooms not guaranteed
  • UnionPay
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 5
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 5000

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1950 per person
  • Airport shuttle fee: PHP 3500 per vehicle (one way)
  • Valet parking fee: PHP 150 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Edsa Manila
  • Edsa Shangri-La
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.