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3.7 out of 5

"This is a beautiful property built in 1912 when Manila must have been very different. The rooms are spacious and the lobby is a sight for sore eyes. ... " More

By a verified traveller on Sun 22 Oct 2023

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Grand Deluxe Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£81* Per night/room 10 Jul - 11 Jul

Tower Deluxe Room (2 Single Beds or 1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Veranda Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sunrise Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luneta Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sunset Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Manila Hotel. During your stay, you're just a quick walk from Manila Ocean Park. You'll find features such as free WiFi in public areas and free self-parking, plus 6 restaurants.

  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Rizal Park and 5 minutes on foot from Manila Ocean Park

The Manila Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Manila Hotel

Everyone (1) Couples (2)
4 out of 5
This is a beautiful property built in 1912 when Manila must have been very different. The rooms are spacious and the lobby is a sight for sore eyes. Usually there is an orchestra, or at least a pianist. However, in some respects the hotel does not live up to its five star rating. Our 4th floor room had several electric sockets that did not work, making charging our devices awkward and air conditioning that was either set at 22 C (too cold for me) or off. The room also smelled bad, with a faint hint (to me at least) of tobacco smoke. The furnishings looked rather worn and perhaps a little dirty. After complaining, we were given a 13th floor room, which was fresher and cleaner, and had a slightly better view (Manila docks and bay) which was very similar, even to the point of having several sets of sockets that didn't work. The air conditioning appeared to be stuck at 24 C, but the temperature was the same, and didn't change even if I turned it off. (I have a thermometer on my watch, and that says 22C.) A difference was that the mirror lights in the bathroom didn't turn off, due to a broken switch. The breakfast is a marvellous spread, except for the coffee and fruit: can you believe that at least half of it was canned and the rest wasn't top quality. The selection was very limited - in a country with a million different types. Lobby service was slow. Fries were cold twice, for example. An order of a strong pot of tea produced a large pot with a single tea bag!

Posted by on 22 Oct 2023

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Comment from Hotel Management

23 Oct 2023 by The Manila Hotel Team

Dear Francis, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. We sincerely regret that we did not meet your expectations during your last stay at The Manila Hotel. We hold ourselves to the highest quality of service and standards, and we always try to provide the best experience possible to our guests. We have immediately forwarded your email to the concerned department heads for a thorough review to identify all those involved and any lapses in our service. Rest assured that corrective actions will be taken.Thank you for bringing this matter to our attention, and we want to assure you that we are fully dedicated to resolving this matter promptly. We hope we can convince you to change your mind about another visit to our property with an improved service. It would be such a pleasure to personally welcome you back to our new and improved hotel!

3 out of 5
Accomodation was really okay, but the restaurant gets below zero points. The table was not clean, waitres were ständig around near cashier and did not realize new guests. After about one hour we got finally something on the table. Starter came after main dish. Surrounding tables were not emptied, when guests left.

Posted by on 15 Sep 2022

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Comment from Hotel Management

19 Sep 2022 by The Manila Hotel Team

Dear Valued Guest, Thank you for posting your most recent visit to the hotel. We regret to hear about your experience dining at our restaurants. Rest assured, all your comments and feedback are duly noted and reviewed for further improvement of our products and services. We hope that despite this, you would give us another chance and would consider visiting us again in the future. Thank you and stay safe!

4 out of 5

Posted by on 6 Dec 2019

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Comment from Hotel Management

9 Dec 2019 by The Marketing Team

Dear Guest, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you again on your next visit.

About the The Manila Hotel

Location One Rizal Park, Manila, 0913

Renovations + Closures

The following facilities or services will be unavailable from May 1 2024 to May 31 2024 (dates subject to change):

  • Swimming pool

Property Features

The Manila Hotel offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and a meeting room are available. A children's pool, a fitness centre, and a steam room are also featured at the historic The Manila Hotel. Free self parking is available. Smoking is allowed in designated areas at this Manila hotel.

  • 515 guestrooms or units
  • 18 levels
  • 2 buildings
  • 6 dining venues
  • Built in 1912
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Manila Paco Station (3.8 km / 2.3 mi)
  • Parking: Free self parking

Room Amenities

The Manila Hotel offers 515 air-conditioned accommodations with a safe and complimentary bottles of water. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Bidet
  • Telephone
  • Blackout curtains
  • Air conditioning
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Cafe Ilang-Ilang – This restaurant serves breakfast, lunch and dinner.

Champagne Room – This fine-dining restaurant serves lunch and dinner. Open daily.

Red Jade – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body wraps and body scrubs.

  • Body wraps
  • Body scrubs

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 13 and over.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 2600.0 per day.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Manila Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash.

At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 13 and over.

  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination
  • Minimum age for proof of COVID-19 vaccination requirement: 13
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 4000.00

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1950 for adults and from PHP 975 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Rollaway bed fee: PHP 2600.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Manila
  • The Manila Hotel Hotel
  • The Manila Hotel Manila
  • The Manila Hotel Hotel Manila

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.