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4.3 out of 5

"Stayed at hotel, and the hotel effectively started to close up and provide limited service (as they deemed it not in peak season). The Greek tavern (o ... " More

By a verified traveller on Mon 04 Nov 2019

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Standard Room, Garden View

Bed Count 1 Full Bed Maximum Occupancy 3 Max
£78* Per night/room 30 Jun - 1 Jul

Superior Bungalow

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Bungalow, Sea View (Front)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room, Garden View

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Bungalow, Sea View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

The free breakfast at Iberostar Creta Panorama & Mare gets good marks from our customers. During your stay, you're just a quick walk from Geropotamos Beach. Features include free WiFi in public areas and free self-parking, plus 5 outdoor pools. Built in 1997, this 4-star hotel has 454 rooms over 5 floors. Each room includes amenities such as free WiFi and a balcony/patio.

  • Air-conditioned rooms with balconies or patios, satellite TV and fridges
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop, a poolside bar and 8 bars/lounges
  • Take a swim in the indoor and 5 outdoor pools
  • Treat yourself to body treatments or massages at Spa
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes tennis courts, a sauna and mini golf
  • Guests speak favourably about the helpful staff and the beds
  • Just a 4-minute walk from Geropotamos Beach and a 5-minute drive from Spilies Beach

Iberostar Creta Panorama & Mare ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Creta Panorama & Mare

Everyone (1) Family (1)
3 out of 5
Stayed at hotel, and the hotel effectively started to close up and provide limited service (as they deemed it not in peak season). The Greek tavern (one of the restaurants) was closed for lunch by the fourth day, and lunch was moved to the international restaurant but then the international restaurant also only provided limited food and closed half the restaurant (Italian) for dinner. Majority of food in the restaurants didn’t have descriptions of the food so didn’t actually know what was being served. I paid for all inclusive with different food options and this was not there. The room tidying was interesting as they replaced the towels but left the old ones in the bath and didn’t take them with them, which meant the bath wasn’t cleaned. One of the nights for dinner by the international restaurant the restaurant staff was trying to get a mice out of the building.

Posted by on 4 Nov 2019

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5 out of 5
die anlage ist sauber,das personal freundlich. liegen hat es am strand und an den pools genug. das essen war sehr abwechslungsreich und frisch.

Posted by , from Basel,Schweiz on 12 Oct 2020

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5 out of 5
Sehr sauberes Hotel, sehr gepflegte Gartenanlage .

Posted by on 20 Sep 2019

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About the Iberostar Creta Panorama & Mare

Location Panormos Beach, Mylopotamos, Crete Island 74100

Renovations + Closures

The property is closed between 1 November and 14 April.

All-inclusive Details

All-inclusive room rates at Iberostar Creta Panorama & Mare are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Activities and facilities/equipment
Land activities

  • Fitness facilities
  • Volleyball

Entertainment

  • On-site entertainment and activities

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Volleyball included
  • Surcharge for premium or imported alcoholic beverages
  • All meals served buffet style
  • On-site entertainment and activities included
  • Additional gratuities accepted
  • Surcharge for premium or imported non-alcoholic beverages
  • Gratuities not included
  • Fitness facilities included
  • All food and beverages included

Property Features

Some rates at Iberostar Creta Panorama & Mare are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Iberostar Creta Panorama & Mare offers its guests a full-service spa, 5 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 8 bars/lounges and A poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A kids' pool, a terrace, and a free kid's club are also featured at the family-friendly Iberostar Creta Panorama & Mare. Self parking is free. This 4-star Mylopotamos hotel is smoke free.

  • 454 guestrooms or units
  • 5 levels
  • 3 buildings
  • 3 dining venues
  • 8 bars or lounges
  • Built in 1997
  • Buffet breakfast (free)
  • Bar by the pool
  • Coffee shop
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 5
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Fridge
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Heraklion (HER-Nikos Kazantzakis) (65 km / 40.4 mi)
  • Parking: Free self parking

Room Amenities

Iberostar Creta Panorama & Mare offers 454 forms of air-conditioned accommodation with minibars and a hairdryer. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include baths or showers. This Mylopotamos hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony or patio
  • Minibar
  • Television
  • Satellite channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.

Main Restaurant – This restaurant serves breakfast, lunch and dinner.

Italian (specific period) – On-site theme restaurant. Open daily.

Zorbas Greek Tavern – On-site buffet restaurant. Open daily.

Nearby Activities

5 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball on site
  • Bicycle rentals on site
  • Volleyball on site
  • Archery on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

  • Body treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards and cash

This property uses solar energy

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts credit cards and cash. This property uses solar energy.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless checkout are available. Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of European Holiday Home Association (EHHA - Europe).

  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Masks are available for guests
  • Property follows sanitisation practices of European Holiday Home Association (EHHA - Europe)
  • Debit cards not accepted
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property Registry Number – 1041K014A2932200
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Iberostar Creta Panorama Mare Mylopotamos
  • Iberostar Creta Panorama Mare Resort Mylopotamos
  • Iberostar Creta Panorama Mare All-inclusive property Mylopotamos
  • Iberostar Creta Panorama e My
  • Iberostar Creta Panorama Mare
  • Iberostar Creta Panorama & Mare Hotel
  • Iberostar Creta Panorama & Mare Mylopotamos
  • Iberostar Creta Panorama & Mare Hotel Mylopotamos

You should know

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.