13 Nov 2019 by General Manager
Dear Guest, thank you for staying at Element New York Times Square West and for your excellent rating. We are delighted you had a great time with us. However, we apologize for the inconvenience caused due to our elevators. Thank you for your feedback and for taking the time to post a review. We look forward to having you visit us again the next time you visit our famous city. Best Regards, Mark Kulekci, General Manager
2 Oct 2019 by General Manager
Dear Guest, thank you for staying at Element New York Times Square West. We are glad we met most of your expectations and that you enjoyed our well-appointed accommodations and friendly service. We appreciate your business and hope to see you again soon. Best Regards, Mark Kulekci, General Manager
21 Jan 2020 by General Manager
Dear Guest, it is delightful to know you had a pleasant stay with us and that you were impressed by our courteous service. We are also pleased to read you loved our immaculate accommodations while you enjoyed the variety of food we offer. It was a pleasure hosting you, and we look forward to welcoming you back to the Element New York Times Square West for another outstanding experience. Best Regards, Mark Kulekci, General Manager
11 Oct 2019 by General Manager
Dear Guest, we are delighted you had a great stay at Element New York Times Square West. Thank you for the nice rating, and we look forward to hosting you again soon. Best Regards, Mark Kulekci, General Manager
5 Oct 2019 by General Manager
Dear Guest, thank you for reviewing our hotel and mentioning how much you enjoyed your comfortable accommodations and our convenient location. However, we are disappointed to know that you had issues with our front desk service, and we would love another opportunity to show you this is not our standard. We appreciate the feedback and hope to see you the next time you are in New York City. Best Regards, Mark Kulekci, General Manager
12 Jun 2019 by General Manager
Dear Guest, thank you for choosing Element New York Times Square West. We are glad you enjoyed our great location and comfortable accommodations. That being said, we are sorry for the issues you had during breakfast. We are continually striving to improve our guest experience, and we welcome your feedback. Thank you once more, and we hope to see you again soon. Best Regards, Mark Kulekci, General Manager
24 May 2019 by General Manager
Dear Guest, we are glad you enjoyed your time at Element New York Times Square West. Thank you for your wonderful rating, and we look forward to your next visit. Best Regards, Mark Kulekci, General Manager
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Element New York Times Square West. For a fee, parking is available. This 3.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge)
Element New York Times Square West offers 411 forms of air-conditioned accommodation with DVD players and a safe. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star hotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Recreational amenities at the hotel include a fitness centre.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
The property is professionally cleaned, and disinfectant is used to clean the property
Guests are provided with hand sanitiser
Contactless check-out is available
The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. For guests' safety, the property includes carbon monoxide detector, a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Guests are provided with hand sanitiser.Contactless check-out is available.The property affirms that it follows sanitisation practices of Commitment to Clean (Marriott) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
