"You can't beat the location of the hotel although it is difficult to find in the myriad of exits from Namba station. Service is top notch - no complai ... " More
5 Jun 2019 by Christophe Arts
Dear Guest, I would like to thank you very much for choosing our hotel and I regret that we have failed to live up to your expectations. We would sincerely appreciate if you can share with me directly more details about your recent experience so that we can understand exactly what we could have done better. We constantly work on ways to enhance our room products and the service standard of the hotel for the comfort and convenience of all our guests. Thank you again for your feedback and we look forward to welcoming you back! Kind Regards, Christophe Arts Director of Quality
13 Aug 2018 by Christophe Arts, Director of Quality
Dear Guest, Thank you very much for your positive review about your recent stay with us. I am glad that our hotel location met your expectations and that you enjoyed our breakfast! It was a great pleasure having you as our guest and we look forward to welcoming you back! Kind Regards, Christophe Arts Director of Quality
21 Oct 2017 by Christian Schaufelbühl, General Manager
Sehr geehrter GS Herzlichen Dank, dass Sie sich für das Swissôtel Nankai für Ihren Aufenthalt entschieden haben. Wir bedauern sehr, dass wir Ihren Erwartungen mit der Zimmergrösse welche den Japanischen Verhältnissen entsprechen, erfüllen konnten. Wie Sie vielleicht auf unserer Internetseite entnommen haben, verfügen wir über verschiedenen Grössen unserer. Bitte entschuldigen Sie, dass wir Ihnen kein grösseres Zimmer als Upgrade offerieren konnten da unser Hotel während dieser Jahreszeit sehr gut ausgebucht ist. Wir freuen uns jedoch zu lesen, dass unsere Kollegen freundlich waren und Ihnen auch unsere gute Lage gefallen hat. Bitte kontaktieren Sie uns in der Zukunft direkt wenn Sie wieder einmal die Möglichkeit haben nach Osaka zu reisen und sich entscheiden sollten nochmals unser Hotel zu wählen, welches wir sehr schäten würden. Herzlichen Dank für Ihre wertvollen Hinweise und freundliche Grüsse aus dem Land der aufgehenden Sonne. Christian Schaufelbühl General Manager
21 Sep 2017 by Christian Schaufelbühl, General Manager
Dear Guest, Thank you very much for choosing Swissôtel Nankai Osaka. We appreciate your positive feedback and your kind comments about our helpful team members. We certainly hope to welcome you again and to provide you another pleasant experience.
29 Oct 2016 by Christian Schaufelbühl, General Manager
Lieber Rene, Herzlichen Dank für die nette Bewertung wie auch die Kommentare und danke, dass Sie Swissôtel Nankai für Ihren Aufenthalt in Osaka ausgewählt haben. Wir haben uns sehr gefreut zu lessen, dass Ihnen das Zimmer wie auch unsere zentrale Lage sehr gefallen hat. Ebenfalls haben wir zur Kenntnis genommen, dass Sie die Luft im Zimmer zu Troken fanden und wir werden Ihnen in Zukunft gerne einen Luftbefeuchter zur Verfügung stellen. Hoffentlich können Sie Japan und Osaka wieder einmal besuchen in der Zukunft und wir würden uns freuen, wenn Sie auch dann wieder unser Hotel als Ihr zu Hause auf Reisen auswählen würden.
Swissotel Nankai Osaka offers its guests a full-service spa, an indoor pool, and a spa tub. There are 5 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There are 15 meeting rooms available. A fitness centre, a sauna, and spa services are also featured at the luxury Swissotel Nankai Osaka. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Osaka hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Swissotel Nankai Osaka offers 546 forms of accommodation with a safe and complimentary bottles of water. Beds feature down comforters. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and in-room massages can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Tavola36 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Hana-Goyomi – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Minami Teppanyaki – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Empress Room – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
SH'UN Wine & Dine – This restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
Late-night fare is available from room service.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Purovel Spa and Sports has 5 treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.
Guests under 16 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property does not permit guests with tattoos to use the public bathing areas and other public facilities.
This property does not permit guests with tattoos to use the public bathing areas and other public facilities.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
