30 Aug 2019 by Murielle
Dear guest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. We are sorry that your experience, especially in your bedroom, did not meet your expectations, please allow us to express our sincerest apologies. Please rest assured that your return will be shared with our General Housekeeping, in order to take the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Cordial greetings,
12 Jan 2020 by Murielle
Many thanks for sharing ypur appreciation following your stay with us. With pleasure to welcome you next again in our hotel, Cordial greetings,
2 Jan 2020 by Murielle
Vielen Dank, dass Sie sich nach Ihrem Aufenthalt im Novotel Paris Centre Tour Eiffel die Zeit genommen haben, uns zu schreiben. Wir bedauern zutiefst, dass einige unserer Dienstleistungen nicht Ihren Erwartungen entsprachen. Wir bitten Sie, unsere aufrichtige Entschuldigung anzunehmen. Unsere Teams sind bestrebt, Ihnen bei jedem Aufenthalt die bestmögliche Servicequalität zu bieten. Ihre Meinung interessiert uns am meisten. Darüber hinaus können wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der genannten Dienstleistungen nachhaltig zu verbessern. Nochmals vielen Dank für Ihre Kommentare. Wir hoffen, Ihr Vertrauen während eines zukünftigen Aufenthalts im Hotel wiederzugewinnen. Viele Grüße und ein sehr schönes Ende des Jahres an Sie.
Novotel Paris Centre Tour Eiffel offers its guests an indoor pool, a sauna, and a fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference centres. Tour or ticket assistance, vending machine, and multilingual staff are also featured at the family-friendly Novotel Paris Centre Tour Eiffel. Parking is available for a fee. This 4-star Paris hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Novotel Paris Centre Tour Eiffel offers 764 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
N'Café – This restaurant specialises in French cuisine and serves breakfast and dinner. A children's menu is available.
Benkay – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Bar QGrenelle – This café only serves lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Surf and board shorts are not permitted in the swimming pool. Guests must wear swimming trunks or boxers. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.