30 Aug 2019 by Murielle
Dear guest, Thank you for taking the time to tell us about your experience to the Novotel Paris Centre Tour Eiffel. We are sorry that your experience, especially in your bedroom, did not meet your expectations, please allow us to express our sincerest apologies. Please rest assured that your return will be shared with our General Housekeeping, in order to take the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Cordial greetings,
27 Feb 2020 by Murielle
Vielen Dank für diesen angenehmen Kommentar. Wir freuen uns, Sie beim nächsten Mal bei uns begrüßen zu dürfen. Herzliche Grüße,
12 Jan 2020 by Murielle
Many thanks for sharing ypur appreciation following your stay with us. With pleasure to welcome you next again in our hotel, Cordial greetings,
2 Jan 2020 by Murielle
Vielen Dank, dass Sie sich nach Ihrem Aufenthalt im Novotel Paris Centre Tour Eiffel die Zeit genommen haben, uns zu schreiben. Wir bedauern zutiefst, dass einige unserer Dienstleistungen nicht Ihren Erwartungen entsprachen. Wir bitten Sie, unsere aufrichtige Entschuldigung anzunehmen. Unsere Teams sind bestrebt, Ihnen bei jedem Aufenthalt die bestmögliche Servicequalität zu bieten. Ihre Meinung interessiert uns am meisten. Darüber hinaus können wir Ihnen versichern, dass die notwendigen Maßnahmen ergriffen werden, um die Qualität der genannten Dienstleistungen nachhaltig zu verbessern. Nochmals vielen Dank für Ihre Kommentare. Wir hoffen, Ihr Vertrauen während eines zukünftigen Aufenthalts im Hotel wiederzugewinnen. Viele Grüße und ein sehr schönes Ende des Jahres an Sie.
26 Dec 2019 by Murielle
Vielen Dank, dass Sie Ihre Erfahrungen in unserem Hotel geteilt haben. Wir nehmen Ihre Kommentare zur Kenntnis, die an die zuständigen Abteilungsleiter weitergeleitet werden. Herzliche Grüße und wir freuen uns auf ein Wiedersehen,
24 Sep 2019 by Murielle
Good afternoon, Thank you for this return and your appreciation following your stay with us. We hope to see you next to the Novotel Paris Centre Tour Eiffel, Have a nice day,
19 Sep 2019 by Murielle
Dear guest, Many thanks for this very nice return following your stay with us! We hope to get the pleasure to welcome you soon again, Cordial greetings,
Novotel Paris Centre Tour Eiffel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference centres. A terrace, tour or ticket assistance, and vending machine are also featured at the family-friendly Novotel Paris Centre Tour Eiffel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Paris hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Novotel Paris Centre Tour Eiffel offers 764 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Paris hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily.
N'Café – This restaurant specialises in French cuisine and serves breakfast and dinner. A children's menu is available.
Benkay – This fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.
Bar QGrenelle – This bar serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Due to COVID-19 restrictions, access to the pool and fitness center is available by reservation only. Fees apply to guests age 5 and older.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surf and board shorts are not permitted in the swimming pool. Guests must wear swimming trunks or boxers.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and Barclaycard. Cash is not accepted.
For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has signed the UNESCO Sustainable Travel Pledge.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
