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"the hotel had everything we wanted. short distance between pools, bars, rooms restaurant and spa facilities. close to the sea front also and a short d ... " More

By a verified traveller on Sun 19 May 2019

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Double Room, Ground Floor (Promo, 2 Adults)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
£98* Per night/room 30 Mar - 31 Mar

Superior Double or Twin Room, Balcony, Sea View (2 Adults + 1 Child)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Double Room, Ground Floor (Promo, 2 Adults + 1 Child)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Superior Double or Twin Room, Balcony (2 Adults)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Double or Twin Room, Balcony, Sea View (2 Adults)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Junior Suite, Balcony (1 Adult + 1 Child)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Cabot Pollensa Park Spa - Family Resort, you're just a quick walk from Playa del Port de Pollença. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.

  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Buffet, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Indulge with body treatments, massages or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes tennis courts, a gym and a sauna
  • Just a 5-minute walk from Playa del Port de Pollença and 15 minutes on foot from Pollensa Port
  • Airport shuttle service available for a fee

Cabot Pollensa Park Spa - Family Resort ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Cabot Pollensa Park Spa - Family Resort

Everyone (3) Couples (3) Family (3) Friends (1)
4 out of 5

Posted by , from Prenton on 12 Oct 2021

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5 out of 5
the hotel had everything we wanted. short distance between pools, bars, rooms restaurant and spa facilities. close to the sea front also and a short distance to the pine walk on the sea front.

Posted by on 19 May 2019

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Comment from Hotel Management

20 May 2019 by Hotel Manager

Dear guest, I would like to personally thank you for choosing Cabot Pollensa Park Spa for your stay in Mallorca, and I sincerely hope you had an enjoyable time at our hotel. We realize that you have a choice in accommodations, and we put our full effort to make your stay comfortable, convenient and enjoyable. We strive for total guest satisfaction and our entire staff is dedicated to making your stay nothing less than excellent. We look forward to welcome you again in a very near future. Best regards,

4 out of 5

Posted by on 26 Apr 2019

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Comment from Hotel Management

27 Apr 2019 by Hotel Manager

Dear guest, Thank you for your score about your stay at Cabot Pollensa. We hope to welcome you soon again. Best regards,

5 out of 5
Food is excellent - buffet and a high standard. Standard room is a little small when 2 people are trying to get ready at the same time. Bike sheds are great large and convenient. Location of hotel is very good

Posted by on 18 Oct 2018

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Comment from Hotel Management

13 Nov 2018 by Management FERGUS Style Pollensa Park SPA

Dear Linda, Thank you for posting a great review. How wonderful to know you enjoyed our food and found it to be excellent. We are very happy with your post and we look forward to hosting you here again in the near future. Sincerely, Management FERGUS Style Pollensa Park SPA

4 out of 5

Good food, clean and well priced

Hotel was clean with ample free parking. The food was faultless with plenty of choice. Rooms were clean and basic. We were all inclusive and my only gripe was that the staff were quite cagy with drinks at the bar giving out one at a time to each person which meant all 3 of us had to get up to go to the bar although it was obvious the drinks were for 3 all includive customers. Also at dinner time the staff always had to be stopped and asked when passing to get drinks. This minor issue may also be due to the hotel being busy and full on our stay. It would not put me off staying here again.

Posted by on 13 Apr 2016

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3 out of 5

Not a 4 star

Have been to this hotel four times. It used to be a good three star. Now it is being run by the Fergus group the price has gone up considerably to go with the new 4 star status. Unfortunately all the hotel got was a makeover which has not added any real value. The rooms are the same size. (very small), with less places to put belongings because there is now a small fridge. Our air conditioning was very ineffective and didn't improve after we asked for it to be looked at. Service for the fresh cooked hot plates was very slow. There was no anticipation of the queue so you ended up with cold sides while you waited for the meat/fish to be cooked. The quality of the actual food was good but it wasn't put together in a coherent menu. For example when there was steak, there were no onion rings or mushrooms but strangely there were calamari rings in batter! There were very few sauces to with the main courses. The pool snack bar is now a Mexican restaurant, I assume to help achieve the 4th star. We were told we could only use it once on our all inclusive for two weeks without additional cost. To be honest you really wouldn't have paid to go again, the menu didn't vary and it was not very inspiring. The entertainments team were superb last year and really tried to get everyone involved. This year I saw them being told by management to quieten things down, perhaps to be more in keeping with their 4 star status, but I think this was a mistake. The drink was of a better quality than before but the pool bar was closed long before the entertainment finished which mean't there could have been a queue of 20 people waiting at the only other bar towards the end of the night, even if you only wanted a bottle of water. I have always found the staff helpful but was disappointed by the very minor changes to go with a steep price rise, particularly given the very favourable exchange rate.

Posted by on 28 Jul 2015

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4 out of 5
Lage ist toll.

Posted by on 15 Mar 2023

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Comment from Hotel Management

11 Apr 2023 by Recepción Cabot Pollensa Park

Good afternoon, thank you for your comment.Regards, reception staff.

3 out of 5
Hotel bien placé, très proche de la mer, à 10-15 minutes du centre de Pollensa. Une clientèle majoritairement anglaise. Le personnel est sympathique. J'ai trouvé la demi-pension assez variée. Seul point noir, des habits ont disparus et l'hotel s'en dédouane totalement.

Posted by on 11 Aug 2022

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Comment from Hotel Management

15 Sep 2022 by Cabot Pollensa Park Spa team

Chère Madame Rond, De Cabot Pollensa Park Spa, Merci d'avoir partagé votre expérience dans notre hôtel avec les utilisateurs d'ebookers.Merci de souligner la gentillesse personnelle, ainsi que l'emplacement et la demi-pension. Nous sommes vraiment désolés de ce qui s'est passé avec les vêtements.Merci encore pour votre commentaire,

3 out of 5
Ménage incomplet dans les chambres et parfois juste repositionnement des draps Service de table médiocre Chambre mal insonorisée En revanche établissement agréable

Posted by on 20 Aug 2019

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Comment from Hotel Management

16 Oct 2019 by Cristina Alonso - Sous directrice

Cher Gilles, Merci beaucoup d'avoir écrit au sujet de votre séjour à l'hôtel. Nous sommes desolés qu'il y ait des détails que vous n'aimiez et nous avons pris note pour améliorer le service. Nous sommes impatients de vous recevoir dans le futur. Cordialement,

3 out of 5
Das Frühstück lässt zu wünschen übrig was Qualität anbelangt nur die Früchte waren exquisit

Posted by on 20 Apr 2019

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Comment from Hotel Management

3 May 2019 by HotelManager

Lieber Gast, Erstmal entschuldige ich mich, wenn mein Deutsch nicht ganz korrekt ist. Wir freuen uns über Ihre Kommentare und bedauern, dass Ihnen das Frühstück nicht gefallen hat. Wir verwenden frische und saisonale Produkte in unserer Speisekarte und wir sind froh, dass sie es wahrgenommen haben. Wir hoffen, Sie haben Ihren Urlaub genossen und werden Sie bei Ihrem nächsten Besuch mit unseren Verbesserungen überraschen. Grüße,

About the Cabot Pollensa Park Spa - Family Resort

Location Carrer de Bot, Pollensa, Mallorca 7470

Renovations + Closures

The property is closed between 4 November and 14 March.

All-inclusive Details

All-inclusive room rates at Cabot Pollensa Park Spa - Family Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Gratuities

  • Buffet-style meals included
  • Additional service charge accepted
  • Surcharge for premium or imported alcoholic drinks
  • Service charge not included
  • All meals included

Property Features

Some rates at Cabot Pollensa Park Spa - Family Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Cabot Pollensa Park Spa - Family Resort offers its guests a full-service spa, a health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. A kids' pool, a seasonal outdoor pool, and a library are also featured at the family-friendly Cabot Pollensa Park Spa - Family Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4-star Pollensa hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 8 levels
  • Built in 1971
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Cabot Pollensa Park Spa - Family Resort offers 316 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Dressing gowns
  • Toiletries (free)
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Buffet – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby
  • Archery on site
  • Scuba diving nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Cabot Pollensa Park Spa - Family Resort offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 200
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • FERGUS Hotel Pollensa Park
  • FERGUS Pollensa Park
  • FERGUS Pollensa Park & SPA Majorca/Port De Pollenca, Spain
  • Hotel Pollensa Park
  • Pollensa Park Hotel Port De Pollenca
  • Pollensa Park Pollenca
  • FERGUS Style Pollensa Park SPA Hotel
  • FERGUS Style SPA Hotel
  • FERGUS Style SPA
  • FERGUS Style Pollensa Park SPA Majorca/Port De Pollenca, Spain
  • FERGUS Style Pollensa Park SPA Majorca/Port De Pollenca Spain
  • Cabot Spa Hotel
  • Cabot Pollensa Park Spa Hotel
  • Cabot Spa Hotel
  • Cabot Spa
  • Hotel Cabot Pollensa Park Spa Pollensa
  • Pollensa Cabot Pollensa Park Spa Hotel
  • Hotel Cabot Pollensa Park Spa
  • Cabot Pollensa Park Spa Pollensa
  • FERGUS Style Pollensa Park SPA
  • FERGUS Pollensa Park SPA

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.