26 Jun 2019 by Hotel Condesa
Dear guest, Thank you for taking the time to share the details of your recent stay, as we appreciate knowing the areas of opportunity we can work on to make our guest´s stay, a truly memorable one. We are pleased to learn you enjoyed most of our hotel services and facilities. Once again, we thank you for dedicating a few minutes to bringing your comments to our attention, Kindest regards Noemí B. Hotel Condesa
20 Jun 2019 by Hotel Condesa
Dear guest, We are really pleased to read your comments and many thanks for taking the time to post these on Expedia. We very much hope to welcome you back to us in the near future. Kind regards. Hotel Condesa
24 May 2019 by Manager
It is so wonderful to see that we were able to provide you with a superior level of service and accommodations. We would love to see you back on your next trip to the area!
17 Oct 2021 by Manager
Your voice is so valuable to us in our continued efforts to provide every guest with an enjoyable experience. We appreciate you sharing your comments regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.
17 Sep 2021 by Manager
It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.
16 Aug 2021 by Manager
It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
15 Aug 2021 by Manager
We appreciate the time you have taken to give your feedback on your recent experience, especially with regards to our staff. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
22 Jul 2021 by Manager
Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
21 Jul 2021 by Manager
Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.
28 Jul 2021 by Andrea Horvathova Public Relation
Dear guest, Thank you so much for the great review. It was a pleasure to have you with us and we look forward to welcoming you back soon!
All-inclusive room rates at Hotel Condesa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.
Some rates at Hotel Condesa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Condesa offers its guests a seasonal outdoor pool, a kids' pool, a waterslide, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. A fitness centre, a library, and a terrace are also featured at the family-friendly Hotel Condesa. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A complete renovation of Hotel Condesa was completed in March 2015. Smoking is allowed in designated areas at this 4-star Alcudia hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Hotel Condesa offers 475 forms of air-conditioned accommodation with minibars and a safe. Rooms open to furnished balconies. Televisions come with satellite channels. This Alcudia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Restaurante El Amarre – This buffet restaurant specialises in Mediterranean cuisine and serves breakfast, dinner and light fare. A children's menu is available.
Restaurante Don Jaime – This beachfront restaurant serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Happy burguer - Snack Bar – This poolside rooftop bar only serves lunch. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Bar Alcanada – This bar is located by the pool. Guests can enjoy al fresco dining (weather permitting). Open daily.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a waterslide, a sauna and a fitness centre.
Children aged under 11 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts Visa, Mastercard, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless checkout are available. Enhanced food service safety measures are in place. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.