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27 Jun 2022 by Impressive Resorts & Spas
Lieber Gast, Zunächst einmal vielen Dank, dass Sie sich für Impressive Punta Cana entschieden haben und sich die Zeit genommen haben, uns Ihre Erfahrungen mitzuteilen. Die Meinungen unserer Kunden sind sehr wichtig, da sie uns ermöglichen, Verbesserungsmöglichkeiten zu erkennen. Deshalb werden wir Ihre Kommentare berücksichtigen, um die notwendigen Maßnahmen zu ergreifen, um jeden Tag einen besseren Service zu bieten. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und hoffen, Sie bald wieder bei uns begrüßen zu dürfen, um Ihnen eine bessere Erfahrung zu bieten. Mit freundlichen Grüßen,
29 Apr 2022 by Impressive Resorts & Spas
Cher client, Tout d'abord, merci d'avoir choisi l'hôtel Impressive Punta Cana et d'avoir pris le temps de partager votre expérience avec nous. Les opinions de nos clients sont très importantes car elles nous permettent de détecter les possibilités d'amélioration. C'est pourquoi nous tiendrons compte de vos commentaires afin de prendre les mesures nécessaires pour fournir un meilleur service chaque jour. Nous espérons vous revoir très bientôt et être en mesure de vous offrir une meilleure expérience. Salutations,
22 Mar 2020 by Nathanael
Dear Guest, We appreciate you taking the time to share your kind review on your recent visit to Impressive Resorts & Spa. We are glad you enjoyed your stay and that we met your expectations. Our staff is committed to excellence in service to make our guests' stay a memorable one. Thank you for choosing Impressive Resorts & Spa and look forward to welcoming you again for another visit to paradise next time!\ All the best,
17 Mar 2020 by Eva Hernandez
Dear Guest, Receive a trendy regard from Impressive Resorts & Spa Thank you for taking the time to share your experience with us at Impressive Resorts & Spa. We appreciate your important feedback with some observations and points to improve; it is only through the comments of our visitors that we can improve our facilities and services. We hope to have another opportunity to host you and assure you that you will enjoy superior services and facilities on your next visit. Cordially, Eva Hernandez eConcierge Impressive Resorts & Spas
11 Mar 2020 by Eva Hernandez
Dear Guest, On behalf of our team members & myself, thank you for taking the time to comment on your recent experience at Impressive Resorts & Spa! It is always a pleasure to receive your feedback. At the same time, you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist, and take whatever corrective actions may be necessary. Have a great day! Eva Hernandez eConcierge Impressive Resorts & Spas
14 Feb 2020 by Eva Hernandez
Dear Guest, We would like to express our gratitude for the rating you have given the hotel. We look forward to welcoming you for a return stay very soon All the best! Eva Hernandez eConcierge Impressive Resorts & Spas
27 Jan 2020 by Eva Hernandez
Dear Pedro, On behalf of our team members & myself, thank you for taking the time to comment on your recent experience at Impressive Resorts!! It is always a pleasure to receive positive feedback. At the same time, you can feel assured that your comments helped us identify or focus on any possible deficiencies that may exist, and take whatever corrective actions may be necessary. We appreciate that you took the time to write a review to share your vacation experience and are glad to hear you enjoyed part of your holiday with us. We hope you visit us again, as you are already part of the Impressive Resorts & Spa . Have a great day! Eva Hernandez eConcierge Impressive Resorts & Spas
24 Jan 2020 by Eva Hernandez
Dear Guest, Thank you for your feedback. We the Management and staff of the Impressive Resorts & Spa thank you for selecting us to spend your holiday. We are truly saddened when our guest leaves the hotel feeling a bit disappointed, as our guest satisfaction is our number one priority. We sincerely apologize for having failed you with the services that you have mentioned. We thank you for bringing them to our attention so that we can improve upon them. Best Regards, Eva Hernandez eConcierge Impressive Resorts & Spas
11 Jan 2020 by Eva Hernandez
Dear Guest, We would like to express our gratitude for the rating you have given the hotel. We look forward to welcoming you for a return stay very soon All the best! Eva Hernandez eConcierge Impressive Resorts & Spas
7 Jan 2020 by Eva Hernandez
Dear Guest, We would like to express our gratitude for the rating you have given the hotel. We look forward to welcoming you for a return stay very soon All the best! Eva Hernandez eConcierge Impressive Resorts & Spas
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Water activities
Not included
Impressive Punta Cana - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. You'll be playing in the surf in no time with a free ride on the property's complimentary beach shuttle. At Impressive Punta Cana - All inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served, and guests can also enjoy a free manager's reception. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 beach bars, 2 swim-up bars and 7 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a steam room and a fitness centre. Self parking is free. Smoking is allowed in designated areas at this 4-star Punta Cana property.
Available in some public areas: Free WiFi , Internet access - wireless
Free self parking
Impressive Punta Cana - All inclusive offers 652 air-conditioned accommodations with iPod docking stations and free minibar items. LCD televisions come with cable channels. Bathrooms include a shower and hairdryers. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast from 7:00 AM to 10:30 AM. The property hosts a free manager's reception daily.
Impressive Punta Cana - All inclusive has 7 restaurants on site.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
