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Junior Suite with Jacuzzi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club One bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Majestic Jr Suite Swim Up

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Elegance Club Majestic Jr Suite Jacuzz - Adults Only

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Elegance Club Ocean View Suite w/Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Elegance Club Swim Up Suite with Jacuzzi - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Majestic Elegance Punta Cana - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Arena Gorda Beach. Free breakfast, free WiFi in public areas and free self-parking are available. Built in 2008, this 4.5-star resort has 597 rooms over 4 floors. Each room includes amenities such as free WiFi and a jetted bathtub.

  • Air-conditioned rooms with free minibar items, balconies or patios and jetted bathtubs
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with garden views at Flavours, one of the property's 6 restaurants and 15 bars/lounges
  • Splash around at the lazy river or swim in the outdoor pool
  • Indulge with manicures and pedicures, aromatherapy or body scrubs at Majestic
  • Services include babysitting, a free kids' club and dry cleaning/laundry
  • On-site recreation includes a private beach, 3 outdoor tennis courts and a health club
  • Guests have great things to say about the beach and the location
  • Steps from Arena Gorda Beach and 6 minutes by car from Hard Rock Golf Club at Cana Bay

Majestic Elegance Punta Cana - All Inclusive ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Majestic Elegance Punta Cana - All Inclusive

Everyone (5) Couples (5) Family (2)
5 out of 5
Overall the hotel is very good with excellent food,rooms(though you would need to be in the Elegance Club to get good rooms),activities,restaurants and staff. Our first impression of the hotel were not good because we checked in late at night about 9.30pm and they had closed the Elegance Club reception. This is where you get a tour, butler and taken to your room without the staff taking you there not knowing where the room is? the keys do not work. The list goes. We checked in at the main reception.Being told we will met our butler, note he did not show up till a day and a half after we had been at the hotel. Despite us speaking to the guest services. We were told we had 24/7 room service and at 10.30pm on the day we arrived asked for a glass of milk so we could make a coffee and tea. We were told we could not have this as only available at breakfast? what kind of a service is this?given we were on Club premium and all inclusive.If we had a butler he would have resolved this?After complaining 2 days later got milk carton in our room. Yes we did meet up with Sergio the reception manager after 2 days when he apologised for the service we had received at check in. Hopefully he took our comments on board for the future. Guests do arrive after 7pm. considering I emailed them twice to let them know of our late arrival.The check in should be the same for all guests no matter what time they arrive especially if the hotel has been adviced in advance.Will say more in tripadvisor.Thx

Posted by , from London on 26 Mar 2020

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Comment from Hotel Management

17 Apr 2020 by Quality Assistant Manager

Dear JandGC, Thank you for taking the time to share your rating regarding your recent stay with us. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve. We hope you will give us another chance to do everything in our power to make it up to you on your next visit. Laura Goyes Quality Assistant Manager Majestic Resorts

4 out of 5
Overall experience is good majestic offer an excellent service, staff very friendly and helpful, restaurants and bars are good. The beach is very clean plenty beach beds provided, pool area is huge again plenty of beds available. We had the Elagance package junior suite so the room is good but the bathroom And shower are very small the room is spacious and the jacuzzi is nice overall the room didn’t feel that comfortable. The room is old and out of date, we get a butler allocated when you arrive he helps you with everything you need you can contact him via whattsapp and he will answer all your requests we had butler called Arling he was excellent arranged all of our anniversary decorations and restaurant reservation very helpful and friendly. The night entertainment can improve a little as they are a bit boring sometimes but again you can find stuff to do at night. Word of advice to you guys of thinking of booking here they have 3 hotels majestic colonial, Elagance, and mirage, elegance is by far the best deal to go for it provides a great service no need to spend the extra and go for the mirage, The beach is excellent and water is clear they do sea weed cleaning daily

Posted by , from Dubai on 7 Feb 2020

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Comment from Hotel Management

7 Feb 2020 by Customer care

Dear ahmed, Thank you for taking the time to share your feedback regarding your recent stay with us. Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to make your stay as a memorable experience. Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service.  We hope to see you many more times for even more excellent vacation experiences. Sincerely, Claris Espinal Customer care Majestic Resorts

5 out of 5

Posted by on 16 Sep 2019

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Comment from Hotel Management

17 Sep 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

5 out of 5
Great staff, very friendly and helpful. Trinidad and Percio were the best!!

Posted by on 12 Jul 2019

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Comment from Hotel Management

12 Jul 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed the services from our wonderful staff especially from Trinidad and Percio. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Scarlet Montalvo Customer Care Majestic Resorts

3 out of 5
Sehr schöne Anlage, jedoch grauenhaftes Essen. Personal ist sehr nett aber wie schon erwähnt, war das Essen überhaupt nicht hygienisch zubereitet und kaum geniessbar.

Posted by on 12 Dec 2019

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Comment from Hotel Management

13 Dec 2019 by Customer Care

Dear Valued Guest, Firstly, I would like to thank you for sharing your experience. It is a pleasure to know that you appreciated the attention from our staff. We are so glad to know that our team provided an excellent service. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variations for our guest’s satisfaction. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5

Posted by on 28 Nov 2019

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Comment from Hotel Management

28 Nov 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope that you enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
L accueil, le sourire et la gentillesse du personnel. La nourriture est très variée et excellente. Plusieurs activités proposées pendant la journée et en soirée. Le Directeur est présent et visible. Toujours à disposition également. Hôtel très bien entretenu. Nous y retournerons c est certain. Merci pour ce beau séjour.

Posted by on 26 Nov 2019

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Comment from Hotel Management

30 Nov 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5
Tout etait propre et bien range. Personnel reactif a la moindre demande

Posted by on 21 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Customer Care

Dear Valued Guest, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Your comments encourage us to keep giving the best of us since it is proof that we are achieving our main goal which is to make the best of all our guest's vacations. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts

5 out of 5

Posted by on 6 Oct 2019

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Comment from Hotel Management

6 Oct 2019 by Customer Care

Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts

4 out of 5
Personnel très agréable. Bonne nourriture, Hôtel très bien entretenu Manque le service transfert aeroport-hôtel. Dommage que les 3 Majestic sont indépendant l'un de l'autre et ne fasse pas d'accords entre eux pour donner le choix aux clients de profiter de toutes les infrastructures.

Posted by on 23 Aug 2019

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Comment from Hotel Management

23 Aug 2019 by Customer care

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. However, we apologize for any inconvenience during your stay. On behalf of all of us here at Majestic, we would deeply appreciate another chance to welcome you back. We will do everything in our power to make your next experience with us absolutely wonderful. Sincerely, Claris Espinal Customer care Majestic Resorts

About the Majestic Elegance Punta Cana - All Inclusive

Location Playa Bavaro - Punta Cana, Punta Cana, La Altagracia 23000

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services

  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Taxes included
  • Spa/beauty facilities and services not included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included

Property Features

Majestic Elegance Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Elegance Punta Cana - All Inclusive such as the lazy river and the free kids' club. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, a kids' pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.

  • 597 guestrooms or units
  • 4 levels
  • 4 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 15 bars or lounges
  • 7266 sq ft of conference space
  • 675 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Casino
  • Nightclub
  • Bar on the beach
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Children's pool
  • Lazy river
  • Free WiFi
  • Outdoor tennis courts - 3
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Majestic Elegance Punta Cana - All Inclusive offers 597 forms of accommodation with DVD players and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Bathrooms are partially open
  • Private balcony or patio
  • Sitting area
  • Jetted tub
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Ceiling fan
  • Connecting rooms available

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.

Flavours – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Limited Gourmand – Overlooking the garden, this theme restaurant specialises in French cuisine and only serves dinner. Reservations are required.

See and See – This beach restaurant specialises in seafood and only serves dinner.

El Asadito – Overlooking the garden, this steakhouse only serves dinner.

Matsuri – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach, outdoor tennis courts, a lazy river and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Waterskiing on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Playground on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Basketball on site
  • Scuba diving on site
  • Golf lessons available nearby

Spa Services

Majestic has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Thalassotherapy treatments
  • Hydrotherapy treatments
  • Mud bath in spa
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Majestic Elegance Punta Cana
  • Majestic All Inclusive
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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.