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"Overall the hotel is very good with excellent food,rooms(though you would need to be in the Elegance Club to get good rooms),activities,restaurants an ... " More
17 Apr 2020 by Quality Assistant Manager
Dear JandGC, Thank you for taking the time to share your rating regarding your recent stay with us. We believe that the only way to achieve the constant improvement, guest satisfaction and quality service that we strive for is by listening carefully to the criticism, comments and suggestions of our guests. All your comments will be carefully analyzed to take the appropriate corrective actions in each case and we appreciate this opportunity you have given us to improve. We hope you will give us another chance to do everything in our power to make it up to you on your next visit. Laura Goyes Quality Assistant Manager Majestic Resorts
7 Feb 2020 by Customer care
Dear ahmed, Thank you for taking the time to share your feedback regarding your recent stay with us. Your kind words are truly encouraging us to keep delivering excellent service to our guests. Rest assured that your compliments will be shared with the entire team. It is such a pleasure to learn that we can contribute to make your stay as a memorable experience. Please be ensured that we take your comment seriously and we will immediately address the points mentioned by you within our team to improve our service. We hope to see you many more times for even more excellent vacation experiences. Sincerely, Claris Espinal Customer care Majestic Resorts
17 Sep 2019 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts
12 Jul 2019 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed the services from our wonderful staff especially from Trinidad and Percio. We hope to see you many more times for even more excellent vacation experiences. With warm regards, Scarlet Montalvo Customer Care Majestic Resorts
13 Dec 2019 by Customer Care
Dear Valued Guest, Firstly, I would like to thank you for sharing your experience. It is a pleasure to know that you appreciated the attention from our staff. We are so glad to know that our team provided an excellent service. We have specifically noted your comments regarding your food experience. Please be assured that we take this matter very seriously and is of paramount importance to us as we strive to offer a wide option of restaurants with different variations for our guest’s satisfaction. Thank you for sharing your experiences with us. We appreciate any and every opportunity to re-evaluate and improve. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
28 Nov 2019 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We hope that you enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
30 Nov 2019 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
21 Nov 2019 by Customer Care
Dear Valued Guest, Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort. Your comments encourage us to keep giving the best of us since it is proof that we are achieving our main goal which is to make the best of all our guest's vacations. We all look forward to your next visit to Majestic Resorts. Warm regards, Scarlet Montalvo Customer Care Majestic Resorts
6 Oct 2019 by Customer Care
Dear Valued Guest, Thank you for taking the time to share your rating regarding your recent stay with us. We are so happy to see that you have enjoyed every minute of your vacation in the beautiful Dominican Republic. We all look forward to your next visit to Majestic Elegance. Warm regards, Ada Camilo Customer Care Majestic Resorts
23 Aug 2019 by Customer care
Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are thrilled to read that you were extremely satisfied with the level of service received from our team members. However, we apologize for any inconvenience during your stay. On behalf of all of us here at Majestic, we would deeply appreciate another chance to welcome you back. We will do everything in our power to make your next experience with us absolutely wonderful. Sincerely, Claris Espinal Customer care Majestic Resorts
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Not included
Majestic Elegance Punta Cana - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Majestic Elegance Punta Cana - All Inclusive such as the lazy river and the free kids' club. Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 15 bars/lounges. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, a kids' pool and outdoor tennis courts. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Punta Cana resort.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Majestic Elegance Punta Cana - All Inclusive offers 597 forms of accommodation with DVD players and free minibar items. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch Plasma televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a jetted bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast daily from 7:00 AM to 11:30 AM.
Flavours – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Limited Gourmand – Overlooking the garden, this theme restaurant specialises in French cuisine and only serves dinner. Reservations are required.
See and See – This beach restaurant specialises in seafood and only serves dinner.
El Asadito – Overlooking the garden, this steakhouse only serves dinner.
Matsuri – This restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required.
24-hour room service is available.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a private beach, outdoor tennis courts, a lazy river and a health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Majestic has 10 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy. The spa is equipped with a mud bath, a sauna, a spa tub and Turkish bath/hammam.
Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Contactless checkout is available. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 48 hours between bookings. The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) cleaning and disinfection practices.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
