"Very friendly and helpful staff. Secure, easy to use parking for a reasonable price. Room was clean. Good facilities with exercise room. " More

By a verified traveller on Tue 11 Oct 2016

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Hotel Description

The Opal San Francisco places you in the center of San Francisco, within just a 15-minute stroll of popular places like Louise Davies Symphony Hall and Asian Art Museum of San Francisco. Highlights at this hotel include in-room free WiFi and LED TVs.

IPod docks, cable TV, and free local calls are featured in all 167 rooms. Additionally, hairdryers, irons/ironing boards, and desks are available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and tour/ticket assistance. Added amenities include a microwave in a common area and a fridge in a common area. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this Downtown San Francisco hotel include Westfield San Francisco Centre and San Francisco Museum of Modern Art.

The Opal San Francisco ratings based on 25 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Great value for Family room.

Pros: Having parking and the central location.
Cons: Breakfast could have more fruit.
Location: possible to walk to lots of restaurants and the sights of the golden gate bridge and the ferry building.
Very friendly and helpful staff. Secure, easy to use parking for a reasonable price. Room was clean. Good facilities with exercise room.

Posted by , from Scotland on 11 Oct 2016

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Comment from Hotel Management

27 Oct 2016 by Roger, Asst General Manager

Liz; Thank you for taking the time to write about and rate your stay at The Opal. I'm glad you like our central location and got to take advantage of it by seeing all the sights of the city. I am glad to read you found the staff friendly and helpful! Thank you also for your comments about our on site gated parking with 24 hour in and out privilege. We do try to price it fairly for the city. I will look into adding more fruit for the breakfast. Thank you for your comments. Guest comments are one of our best tools for improving our service.

3 out of 5

Needs makeover

I travel regularly to SFO and use various hotels. Opal is not down town near Mission/Union Square and the walk up to Van Ness is very scary with homeless people. The breakfast was lacking in healthy options, the room needed decorating, the shower was very out of date. It was comfortable and quiet but just not worth the money in comparison to hotels nearby.

Posted by on 20 Feb 2016

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5 out of 5


The staff were extremely helpful & knowledgeable and nothing was too much trouble. It was good value for money & I would definitely recommend as a place to stay.

Posted by on 15 Dec 2015

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5 out of 5

Value for money

Very good value and location with friendly and helpful staff. No complaints other than basic breakfast selection becomes even less than basic on some days!

Posted by on 11 Dec 2015

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3 out of 5

Hotel has seen better days and surrounding streets are a bit scary

Hotel is great value for SF. It has seen better days, fixtures and fittings are old and the breakfast is poor. But it more than does the job as a fairly centrally located hotel for people that want to see SF rather than hang around the hotel. The only real downsides that the surrounding streets (Geary in particular) are full of tramps and people sleeping rough. We just took uber back to the hotel and had no problems. I wouldn't have been happy walking late at night.

Posted by on 1 Jun 2015

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4 out of 5

Excellent 3* hotel.

We had a very nice big room with 2 queen sized beds and sofa . Very accessible especially if you check out the local bus services. Nice and clean and lovely continental breakfast, also cheese and wine on the Wednesday night. Staff were very friendly and helpful, Would go back like a shot !

Posted by on 21 Apr 2013

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4 out of 5

Perfect for needs

Was attending a conference. 20 min walk from Conference centre, free and stable wifi. Rooms were clean and comfortable. The hotel is on the edge of the tenderloin so ask hotel staff for best ways to walk or catch cabs. Would use again

Posted by on 17 Jul 2012

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3 out of 5

Freundliches Personal

Pros: Die freundliche und ungezwungene Art von Peter dem Nachportier.
Cons: Das Opal wird im Moment umgebaut. Es bleibt zu hoffen, dass das Ambiente und Preise auch nach dem Umbau so bleiben.
Location: Gute Position und in der Nähe von drei Buslinien.
Peter der Nachtportier hat sich eingesetzt bis wir ein passendes Zimmer gefunden hatten. Auch die restlichen Menschen am Empfang waren sehr freundlich und hilfsbereit. Das Opal ist gut gelegen und mit dem Öffentlichen Verkehr ist San Francisco wunderbar zu erkunden.

Posted by , from Zentraleuropa on 3 Nov 2017

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Comment from Hotel Management

5 Nov 2017 by Roger, Asst General Manager

Vielen Dank für Ihr Schreiben über Ihren Aufenthalt bei uns. Unabhängige Hotels wie unsere hängen stark vom Kundenfeedback ab. Ich freue mich zu lesen, dass das Personal Ihnen geholfen und dass Peter war sehr hilfsbereit. Nochmals vielen Dank für das Schreiben und hoffe, Sie haben einen guten Tag.

4 out of 5

Zentrale Lage, gute Anbindung an öffentliche Verke

Das Hotel wird derzeit von oben nach unten saniert. Wir hatten ein "altes" Zimmer im Erdgeschoss, war aber auch OK. Das Hotel liegt an der Van Ness Av./ 101, unser Zimmer hatte das Fenster zum Innenhof und war somit sehr ruhig!

Posted by , from St. Gallen, CH on 25 Oct 2017

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Comment from Hotel Management

1 Nov 2017 by Roger, Asst General Manager

Daniel: Vielen Dank für Ihr Schreiben über Ihren Aufenthalt bei uns. Unabhängige Hotels wie unsere verlassen sich stark auf das Feedback der Gäste. Wir arbeiten hart, um vom 109 Jahre altes Gebäude renoviert zu werden. Wir haben eine Etage abgeschlossen und arbeiten an den nächsten zwei und hoffen, dass dieses immense Projekt bald fertiggestellt wird. Nochmals vielen Dank und ich hoffe, Sie haben einen guten Tag.

4 out of 5

Decent affordable Hotel

Pros: Location, clean room, friendly staff
Cons: rooms could use some renovation
Location wise relatively central (Walking around 20 min to Union Square), clean room, very friendly Hotel staff

Posted by , from Mannheim on 31 Jul 2017

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Comment from Hotel Management

4 Aug 2017 by Roger, Asst General Manager

Thank you for taking the time to comment and vote for your stay with us. Comments are important for small independent hotels like ours, because they let people know what we are doing well and they let us know what we have to fix. We are renovating and remodeling our 110-year-old building to bring it more into the 21st century..Again, thank you for writing and I hope you have a nice day.

Property Features

The Opal San Francisco offers its guests tour or ticket assistance, multilingual staff, and a safe deposit box at the front desk. Public spaces have free WiFi. A round-trip airport shuttle (available at scheduled times) is available for a fee. The Opal San Francisco also features a cash machine, a lift service, and a microwave in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis. This San Francisco hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 5 levels
  • Built in 1908
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • ATM
  • Lift
  • Smoking in designated areas
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free cots/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge) , Parking (limited spaces)


  • Airport: San Francisco, CA (SFO-San Francisco Intl.) (22.5 km / 14 mi)
  • Train station: San Francisco 4th and King Station (3 km / 1.9 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Opal San Francisco offers 167 forms of air-conditioned accommodation with iPod docking stations and a hairdryer. 40-inch LED televisions come with cable channels. Bathrooms include a bath and shower and complimentary toiletries. San Francisco's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • iPod dock
  • LED television
  • Cable channels
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Mels Diner – On-site coffee shop.

Nearby Activities

The on-site fitness center includes an exercise bike, treadmill, stairstepper, and free weights.

The recreational activities listed below are available on site or nearby; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance for details.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Noise-free rooms not guaranteed
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • Deposit: USD100.00 per stay
  • Destination fee: USD 2.62 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD20.00 per person (one-way)
  • Airport shuttle fee per child: USD20.00 (one-way), (up to 18 years old)
  • Self-parking fee: USD46.74 per day (in/out privileges)
  • Late check-out fee: USD100.00
  • Rollaway bed fee: USD20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Opal San Francisco Hotel
  • Opal Hotel
  • Opal San Francisco
  • Opal Hotel San Francisco
  • The Opal San Francisco Hotel San Francisco

You should know

  • The Opal San Francisco offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.