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"Staff told us not to walk to pier as lots of homeless on drugs and do not walk. This scared our daughter. Then gave I corrct info on where to eat, sta ... " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

Hyatt Place Santa Cruz's good location gets good marks from our customers. During your stay, you're just a quick walk from Ocean Street. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This 3-star hotel has 106 rooms. Free WiFi and sofa beds are available in all rooms.

  • Air-conditioned rooms with sofa beds, cable TV and fridges
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free secured valet parking
  • Enjoy drinks at the bar/lounge
  • Wired Internet in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 13 minutes by foot from Santa Cruz Beach Boardwalk and a 3-minute drive from Monterey Bay

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds, Accessible, Bathtub (2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, Multiple Beds (High Floor, 2 Queen & 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Santa Cruz ratings based on 1 verified reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Santa Cruz

Everyone (1)
3 out of 5
Staff told us not to walk to pier as lots of homeless on drugs and do not walk. This scared our daughter. Then gave I corrct info on where to eat, staying closing very late but actually closed early. Didn’t have kate room service as husband is dairy free and couldnt eat anything.

Posted by on 2 Sep 2018

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Comment from Hotel Management

2 Sep 2018 by Peter

Thank you for the feedback. Sorry about the misinformation on the restaurant.

About the Hyatt Place Santa Cruz

Location 407 Broadway, Santa Cruz, CA 95060

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Event space at this hotel measures 2500 square feet (232 square metres) and includes conference rooms. An outdoor pool, a terrace, and ATM/banking services are also featured at the business-friendly Hyatt Place Santa Cruz. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Santa Cruz hotel is smoke free.

  • 106 guestrooms or units
  • 2500 sq ft of conference space
  • 232 sq. m of conference space
  • To-go breakfast (free)
  • Bar or lounge
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Sofa bed
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Santa Cruz offers 106 forms of air-conditioned accommodation with coffee/tea makers and designer toiletries. This accommodation is furnished with sofa beds and desks. Premium cable televisions are provided. This Santa Cruz hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Television
  • Cable channels
  • Premium channels
  • Fridge
  • Coffee maker
  • Housekeeping (daily)
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Wheelchair accessible

Food & Drink

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast.The property affirms that it follows sanitisation practices of GBAC STAR (Hyatt) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitisation guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Parking height restrictions apply
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 15.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Santa Cruz Hotel
  • Hyatt Place Santa Cruz Hotel
  • Hyatt Place Santa Cruz Santa Cruz
  • Hyatt Place Santa Cruz Hotel Santa Cruz
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.