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 Zermatt • 1 Room
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La Ginabelle

4.5-star property
Vispastrasse 52, Zermatt, VS 020 3788 4841
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4.7 out of 5
Exceptional!
See all 19 ebookers Reviews

"Loved the spa and the location was good too, very close to the Sunnegga lift. Our room was very clean and service on the whole was very good. The aft ... " More

By a verified traveller on Sat 09 Feb 2019

Points Of Interest

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Comfort Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
£228* Per night/room 20 May - 21 May

Superior Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Comfort Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the pool at Resort La Ginabelle. Features include free WiFi in public areas and a free area shuttle, plus a full-service spa.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, massages or body scrubs at the spa
  • Services include free babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a steam room, a sauna and bicycles to rent
  • Free local-area shuttle service

Resort La Ginabelle ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Resort La Ginabelle

Everyone (9) Couples (6) Family (3)
4 out of 5
Loved the spa and the location was good too, very close to the Sunnegga lift. Our room was very clean and service on the whole was very good. The afternoon buffet was good too. There were a couple of issues though: 1. We contacted the hotel beforehand and were told our room would have a Matterhorn view , room 212 does not have that. This wasn't too much of a problem as the weather was only clear on two days but is something to be aware of. 2. We asked reception to book a restaurant for us, came back later and it hadn't been booked as they couldn't get through to the restaurant. We were then promised hat a booking would be made by the staff coming on shift that afternoon/ evening but we heard nothing back. Decided to book ourselves instead. 3. It should be made clear if coffee is included or not in the afternoon buffet, my wife and I are still not sure whether it's included or not, based on the literature left in our room.

Posted by on 9 Feb 2019

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5 out of 5
Sehr gut gelegen, freundlich und wie beschrieben.

Posted by on 16 Apr 2024

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4 out of 5

Posted by on 4 Feb 2024

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5 out of 5

Posted by on 28 Aug 2023

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5 out of 5
Sehr schönes Hotell,Service freundlich

Posted by on 11 Aug 2023

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4 out of 5
bon séjour

Posted by on 27 Jul 2023

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Comment from Hotel Management

11 Aug 2023 by Delphine

Cher Lucien,Merci pour votre retour. Nous espèrons pouvoir vous acceuillir à nouveau dans notre hotel.Meilleures salutations,L'équipe de La Ginabelle

5 out of 5

Posted by on 23 Oct 2022

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5 out of 5
Top Unterkunft im wunderschönen Zermatt. Super Wellnessbereich, top Essen und feines Frühstücksbuffet.

Posted by on 29 Jul 2022

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5 out of 5
Super Hotel, kommen gerne wieder

Posted by on 17 Jun 2022

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5 out of 5

Posted by on 27 Oct 2021

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About the La Ginabelle

Location Vispastrasse 52, Zermatt, VS 3920

Property Features

  • Childcare (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (free)
  • Arcade/game room
  • Playground on site
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free area shuttle

Food & Drink

Resort La Ginabelle has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Snowboarding nearby
  • Bicycle rentals nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Downhill skiing nearby

Spa Services

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

  • Sauna in spa
  • Spa tub in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Zermatt is in a car-free zone and can be reached only by train.

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Resort La Ginabelle

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and cash. Guests can access their rooms with a mobile device.

  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 11:00 PM
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 5 days
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • No gap period between guest stays

Hotel Names

  • Ginabelle
  • Ginabelle Hotel
  • Ginabelle Hotel Zermatt
  • Ginabelle Zermatt
  • La Ginabelle
  • Resort La Ginabelle Hotel
  • Resort La Ginabelle Zermatt
  • Resort La Ginabelle Hotel Zermatt

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.