"Rooms need to be brought up to date with a more contemporary feel - " More

By a verified traveller on Wed 17 May 2017

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Hotel Description

Sorat Hotel Ambassador Berlin puts you in the heart of Berlin, within a 20-minute stroll of popular places like Kaiser Wilhelm Memorial Church and Berlin Zoo. Highlights at this hotel include a bar/lounge, a conference center, and a 24-hour business center.

All 218 rooms feature flat-screen TVs with satellite channels, and you can enjoy free WiFi, hair dryers, and desks.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include wired Internet in public areas and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 3-star Diplomatic Quarter hotel, you'll be 1.5 km (0.9 mi) from Victory Column and 2.8 km (1.7 mi) from Potsdamer Platz.

Standard Double Room, Street View

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£56 per night

Comfort Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room Single Use, Street View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room Single Use, Courtyard View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Sorat Hotel Ambassador Berlin ratings based on 66 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5

Great Location - Pleasant Staff -

Rooms need to be brought up to date with a more contemporary feel -

Posted by , from Glasgow - Scotland on 17 May 2017

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Comment from Hotel Management

22 May 2017 by sorat

Hi George, we are working on it :-) Our comfort category is completely renovated now, free access to the hallway fridges with water, beer and juice included.

4 out of 5

30 seconds from KaDeWe

Lovely hotel, nice spacious rooms, friendly staff, delicious buffet breakfast. Great location - 30 seconds walk from either the 100 bus (which goes past most of the tourist sights in Berlin) or the U-bahn.

Posted by on 4 Jun 2014

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4 out of 5

Nice clean hotel next to the zoo and shops

Cons: Only minus was that the free wifi did not work very well when there were many people using it.
The hotel was nice and clean. The street next to it was quite quiet considering the central location of the hotel. It is located almost next to KaDeWe and other shops and U bahn station Wittenberg platz. The zoo and Zoologisher garten S bahn station are also close by. Also nice restaurants, breakfast places and bakeries are within a walking distance.

Posted by on 3 Jul 2017

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Comment from Hotel Management

7 Jul 2017 by sorat

A big thank-you for staying with us and for your kind review! You are absolutely right, our location is perfect for discovering Berlin with all its interesting places and sights. Please keep us in mind for your next trip to Berlin. See you!

3 out of 5

Sehr gute Lage

Cons: Klmaanlage fehlt (an heissen Tagensehr drückend im Zimmer)
Ferienaufenthalt in der immer wieder erstaunlichen Stadt Berlin. Unbedingt lohnenswert ist der Besuch der Reichstags-Kuppel (Online Voranmeldung sehr empfehlenswert.

Posted by on 28 Jun 2017

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Comment from Hotel Management

7 Jul 2017 by sorat

Herzlichen Dank für`s Kommen - und natürlich für Ihr freundliches Feedback! Stimmt, eine Klimaanlage gibt`s bei uns nicht - stattdessen aber ein paar Ventilatoren, die man sich an der Rezeption ausborgen kann. Sehr hilfreich, wenn es dann doch mal so richtig, richtig Sommer ist :-)

3 out of 5
Gute Lage in einer Nebenstraße, etwas wenig Hotelparkplätze, ansonsten sehrangenehmer Aufenthalt

Posted by , from Lünen on 29 May 2017

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Comment from Hotel Management

28 Jun 2017 by sorat

Super, Lucky, das freut uns, dass Sie sich gut aufgehoben fühlten - so soll es sein! O Schreck, reichten unsere 40 Garagen-Stellplätze bzw. die zusätzlichen 12 im Hof nicht aus?

3 out of 5

Gute Lage, sauber unfreundlich

Gut gelegen für Kurzaufenthalte. Saubere Zimmer. Personal ist leider zu 90% sehr unfreundlich. Das angeblich kostenlose WLAN gilt nur für 1 Gerät (24h / Geräte wechseln nicht möglich --> man müsse sich halt für eines entscheiden), jedes weitere WLAN kostet dann 10 Euro pro Tag! Allgemein wollen sie für alles Extrageld, z.B. kostet die Gepäckaufbewahrung 1.50 Euro. Das habe ich weltweit in noch keinem Hotel erlebt. Mich hat gestört, dass man insbesondere an der Lobby echt unfreundlich und von oben herab behandelt wird, einzig das Putzpersonal habe ich freundlich erlebt. Und das angeblich kostenlose WLAN ist zu allem hin auch noch schlecht. Alles in allem habe ich mich so nicht besonders wohl gefühlt in diesem Hotel.Schade dass man so mit seinen Gästen umgeht!

Posted by , from Schweiz on 23 Dec 2016

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Comment from Hotel Management

12 Jan 2017 by sorat

Lieber A.J., wir bedauern sehr, dass wir Sie nicht wirklich von uns überzeugen konnten. Leider sind die entsprechenden Hinweise bezüglich unseres Wlans und der Gepäckaufbewahrung kurzfristig nicht mehr in den Beschreibungstexten erschienen, daher verstehen wir Ihren Unmut. Der Fehler ist jedoch zwischenzeitlich an die Buchungsseite weitergeleitet worden. Ohne Ihren Hinweis wäre uns das nicht aufgefallen, daher vielen, vielen Dank!

3 out of 5

Zentral gelegen. Preis / Leistung Passt !

Pros: Die Zentrale Lage. Der sehr gute Negroni Coktail an der Bar. Hilfreiches Personal an der Reception.
Cons: Prinzipiell, täglich, benutzte Glässer aus den Zimmern entfernen !
Location: Das Hotel befindet sich sehr nah an der " Shoping-maile" öV`s in alle Stadtrichtungen.Einstiegpunkte diverser SightseeingBusse sehr nahe.
Zwecks Weiterbildung in Berlin an der Urania. Dafür war die Lage des Hotels optimal ! Auch für weitere Ausflüge in die Stadt, sehr gute öV Verbindungen.

Posted by on 24 Nov 2016

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Comment from Hotel Management

1 Dec 2016 by sorat

Dankeschön für Ihre Bewertung! Wir werden umgehend unser Housekeeping-Team auf das wirklich wichtige Entfernen benutzter Gläser ansprechen, bitte entschuldigen Sie die Nachlässigkeit. Wir freuen uns sehr, dass Sie ansonsten sehr zufrieden waren mit Ihrem Aufenthalt.

3 out of 5

A bit scruffy as well as noisy at times.

Pros: Location next to Kufüsterdamm and U bahn
Cons: The noises from the other rooms. Dirty carpets. The breakfast is overpriced.
Location: Shopping. Sightseeings. Gay clubs.
Old and a bit scruffy but location is the best. Helpful and friendly staff with good sense of humour.

Posted by , from K on 26 Oct 2016

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Comment from Hotel Management

28 Oct 2016 by sorat

Hi Pierce, a big thank-you for your feedback! Good to know you enjoyed our lovely team and the fantastic location of our hotel. There`s just one thing which makes us sad: our breakfast buffet offers a good choice of bread, rolls, cheese plates, cold cuts, fresh fruits and vegetables, a cereals-bar, 9 warm dishes... even smoked salmon,sparkeling wine and coffee specialities. Well, the EUR 13,00 are more than fair for such a perfect beginning of a nice day in Berlin :-)

3 out of 5

Ganz ok für den Preis

Pros: Preis, Lage
Cons: Das Badezimmer war nicht in Ordnung (Schimmel etc:)
Location: Nähe Wittenbergplatz
Das Hotel ist preiswert, die Lage Top und der Service sehr freundlich. Nur die Badezimmer entsprechen definitiv keine 3 Sterne.

Posted by , from Bayern on 24 Oct 2016

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Comment from Hotel Management

28 Oct 2016 by sorat

Lieber Stefan, vielen Dank für Ihr Feedback! Wir werden das Bad in Ihrem Zimmer umgehend überprüfen und entsprechend behandeln. Leider kommt es bei innenliegenden Bädern immer mal wieder zu einer leichten Stockbildung (kein Schimmel!), dies wird i.d.R. umgehend von unserem fleißigen Housekeeing-Team erkannt und entfernt. Bitte entschuldigen Sie die Unannehmlichkeiten.

4 out of 5
Pros: Jolie chambre relativement spacieuse, propre. Le personnel est aimable Le buffet de petit déjeuner est bon, mais un peu cher.
Cons: L'aération dans la salle-de-bain
Chambre propre, personnel serviable. Séjour agréable.

Posted by on 12 Oct 2016

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Comment from Hotel Management

14 Oct 2016 by sorat

Merci beaucoup pour cette gentile comentaire en ligne, nous sommes très contents parce-ce que vous étais content! Vous avez trouvé notre buffet un peu cher? Pour de bon? Pour EUR 13 nous offrons une bonne diversité de bon aloi, vous pouvez choisir entre 9 plats chauds et entre beaucoup de café spécialités , et nous avons des assiettes de charcuterie et de fromage, des petit pain, des fruits et legumes,des cérále, de saumons, voire même du mousseux...

About the Sorat Hotel Ambassador Berlin

Location Bayreuther Strasse 42, Berlin, BE 10787

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Sorat Hotel Ambassador Berlin. Parking is available for a fee.

  • 218 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 conference rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Berlin (TXL-Tegel) (9.5 km / 5.9 mi)
  • Train station: Berlin-Zoologischer Garten Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sorat Hotel Ambassador Berlin offers 218 accommodations with hair dryers and blackout drapes/curtains. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. This Berlin hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Blackout drapes
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

24-hour room service is available.

Nearby Activities

The following activities may be available near the hotel; fees may apply.

  • Bicycle rentals on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 29.00 per night.

Pets

  • Pets: EUR 16 per pet, per night
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Free WiFi is limited to one device per guestroom, per stay. For more details, please contact the property using the information on the reservation confirmation received after booking.

Fees

 

  • A city tax is imposed by the city of Berlin. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 13 per person (approximately)
  • Fee for wired Internet in public areas: EUR 2.50 (for 30 minutes, rates may vary)
  • Self parking fee: EUR 18 per day (in/out privileges)
  • Pet fee: EUR 16 per pet, per night
  • Rollaway bed fee: EUR 29.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ambassador Berlin
  • Ambassador Hotel Berlin
  • Hotel Ambassador Berlin
  • Hotel SORAT Ambassador Berlin
  • SORAT Ambassador
  • SORAT Ambassador Berlin
  • SORAT Ambassador Hotel Berlin
  • SORAT Berlin
  • SORAT Hotel Ambassador
  • SORAT Hotel Ambassador Berlin

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.