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"Breakfast was poor but other tham that hotel was very good. Helpful front desk thatt can be utilised. " More

By a verified traveller on Sat 11 Jan 2020

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Full Sea Facing King or Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Self Catering 2 bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Room (Twin or King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Courtyard View (Twin or King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, Mountain View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Lagoon Beach Hotel & Spa ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lagoon Beach Hotel & Spa

Everyone (7) Family (2) Other (1)
5 out of 5

Posted by on 27 Jan 2020

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Comment from Hotel Management

4 Feb 2020 by Gerhard

Good Day Thank you for the feedback received while staying with us at Lagoon Beach Hotel and Spa. We do appreciate it. We are delighted that your stay is pleasant, enjoyable and most memorable. We look forward to welcoming you back in the future. Warm Regards Gerhard - Revenue Manager

4 out of 5
Breakfast was poor but other tham that hotel was very good. Helpful front desk thatt can be utilised.

Posted by on 11 Jan 2020

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Comment from Hotel Management

13 Jan 2020 by Guest Relations Team

Dear Valued Guest Thank you for your review and we are very grateful for every moment you spent with us in Lagoon Beach Hotel & Spa. So sad that you couldn`t enjoy our breakfast, we will certainly look into it and possible change or add some more items. Once again thank you. Looking forward seeing you again.

1 out of 5

Posted by on 2 Jan 2024

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Comment from Hotel Management

24 Jan 2024 by PIETER BUITENDAG - General Manager

Dear Bujar - THANK YOU for visiting the Lagoon Beach Hotel and Spa Cape Town. I 'm sorry that we did not meet and exceed your expectations! Please reach out to me on gm@lagoonbeachhotel.co.za to share more detailed feedback so I can address! Thanks in advance,

5 out of 5
Alles super. Balkontür war nicht ganz intakt

Posted by on 23 Oct 2023

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Comment from Hotel Management

23 Oct 2023 by PIETER BUITENDAG - General Manager

Dear LIsa - THANK YOU for visiting the Lagoon Beach Hotel Cape Town - we appreciate your patronage and feedback. We will immediately see to the balcony door. Sincere regards,

4 out of 5

Posted by on 13 Feb 2020

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Comment from Hotel Management

24 Feb 2020 by Alex

Thank you for your review

5 out of 5

Posted by on 14 Apr 2019

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Comment from Hotel Management

15 Apr 2019 by Aaron

Dear Valued Guest Thank you for taking the time to review your recent stay with us at Lagoon Beach Hotel and Spa, We are Delighted that the stay was Pleasant, Enjoyable ad Memorable, We look forward to Welcoming you back in the near Future.

4 out of 5

Posted by on 25 Jan 2019

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Comment from Hotel Management

7 Feb 2019 by Aaron

Dear Valued Guest Thank you for the feedback received from your stay with us at Lagoon Beach Hotel and Spa, We look forward to Welcoming you back in the future. Warm Regards Aaron-Guest Relations Manager.

5 out of 5
Very comfortable and quiet rooms, friendly staff, very good food, everything was good and we would definitely come back

Posted by , from Schweiz on 7 Nov 2018

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Comment from Hotel Management

12 Nov 2018 by Aaron

Good Morning Simone Thank you for taking the time to Review your recent stay with us at Lagoon Beach Hotel and Spa, We are thrilled that you had a Enjoyable and Comfortable stay and that the always friendly staff could assist in making the vacation a Memorable one. We look forward to Welcoming you back in the future. Warm Regards Aaron-Guest Relations Manager.

2 out of 5

tres mitigé!

Full view: dommage un peu obstruée par le toit du bar. Pas de poubelle dans là salles de bain absolument rien pour accrocher le peignoir. Odeur de friture du petit déjeuner dans la chambre. 2 parasols à la piscine, nous en demandons un et on nous répond qu il n y en a pas. Le lendemain il y en avait 6!!! Dîner et collations très moyens malgré le prix. Chambre propre les filles de chambre tapent et rentrent sans attendre la réponse.. merci l intimité! Parking vue sur la mer et petit dej rattrapent un peu le reste.En résumé pas à la hauteur d un 4 étoiles

Posted by , from france on 21 Jan 2017

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Comment from Hotel Management

27 Feb 2017 by Aaron

Good Afternoon Audrey Thank you for the Feedback received from your recent stay with us at Lagoon Beach Hotel and Spa, we would like to apologize for the inconvenience caused during your stay, i have addressed with the Housekeeping Manager your concern with regards to there not being any hangers in the wardrobe, as this was to have been picked up and rectified when the room was checked prior to you arrival, once again we do apologize. Warm Regards Aaron-Guest Relations Manager

4 out of 5

tolle Lage am Meer

Mir hat das Hotel sehr gut gefallen. Nach den Ausflügen, die mir das Hotel zuverlässig gebucht hat, war es jedesmal wieder wunderschön, am Meer, mit genialer Aussucht auf die Skyline, zu entspannen, ohne Lärm und Hektik. Der Shuttlebus an die Waterfront war unkompliziert. Das Frühstück war sehr vielfältig und fein. In der Brassierie habe ich so gut gegessen wie noch nie. Dank dem tiefen Kurs war alles sehr preiswert. Der Wind war sehr stark, aber warm und keine Mücken. Die Temperatur im Meer ziemlich kühl. Baden nur für abgehärtete. Das Zimmer war sehr gross im Vergleich. Alles sehr sauber.

Posted by on 3 Jan 2016

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