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4.7 out of 5

"Very good value. Good location. 5 minute taxi ride to waterfront and well placed for visiting out of town sights. Excellent breakfast. Helpful and lo ... " More

By a verified traveller on Wed 02 May 2018

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Snug Compact Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Comfy Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cosy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Cosy Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Townhouse Hotel. During your stay, you're just a quick walk from Cape Town City Hall. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at Trees Restaurant, a fine-dining restaurant that serves international cuisine
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests speak favourably about the comfortable guestrooms and the breakfast
  • Steps from Cape Town City Hall and 3 minutes on foot from Adderley Street
  • Airport shuttle service available for a fee

Townhouse Hotel ratings based on 11 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Townhouse Hotel

Everyone (5) Couples (3) Business (1) Other (2)
5 out of 5

Weekend visit for family of 5

Very good value. Good location. 5 minute taxi ride to waterfront and well placed for visiting out of town sights. Excellent breakfast. Helpful and lovely staff.

Posted by , from suffolk uk on 2 May 2018

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Comment from Hotel Management

29 May 2018 by Team Townhouse

Dear Jan, Thank you for your positive feedback. What a pleasure to hear that you enjoyed your stay with us and that the team made a good impression on you. We trust this has not been your last visit to the Mother city and look forward to welcoming you back with us in the not too distant future. Wishing you a pleasant day further. Kind regards, Jacqui Williams - General Manager

5 out of 5

Smart central hotel

Stylish facilities and friendly helpful staff. We stayed 2 nights over Christmas. The buffet breakfast had one of the best selections I have ever seen. Very pleasant stay.

Posted by , from Cumbria UK on 27 Dec 2016

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5 out of 5

First time in South Africa

This hotel went beyond our expectations - the staff were friendly and very helpful. The Trees restaurant and it's staff were great as we ate there every night and tried most things on the menu. Overall a great experience and would definitely recommend this to others!

Posted by on 31 Jan 2016

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5 out of 5

Making a business trip better

Staying in many different hotels around the world can make you a difficult to please guest - but I found the Townhouse a very nice hotel to stay in. The location is nice and central and the food great. My room was a bit small but comfortable and relatively quiet and the staff very helpful - I found it good value for money.

Posted by on 12 Nov 2015

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4 out of 5

Great VFM hotel in Central Cape Town

I truly enjoyed my stay at the Townhouse, the staff were superb especially the breakfast staff, I stayed in a single for 5 nights and I found it comfortable and although small it was sufficient for my needs. The rooms could do with a renovation but everything needed was in working order. Breakfast was a large choice of continental with a full English cooked to order, which I enjoyed at leisure in nice surroundings. C/I & C/O was efficient and friendly and I was helped when required. Cannot fault the hotel and if visiting again would happily return.

Posted by on 15 Apr 2015

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5 out of 5

Posted by on 14 Jul 2019

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5 out of 5
Freundliches und hilfsbereites Personal, Gute Lage und allgemein schönes Hotel

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Jacqui Williams

Good day, Thank you for the fantastic review. It is great to see that the location was well suited for your adventures exploring the Mother City. It is great to know that our staff was able to assist you with any requests you had. We strive daily to provide the best quality of services and your review shows we are on track. Wishing you a happy 2019 ahead. Kind regards, Jacqueline Williams - General Manager Townhouse Team

5 out of 5
Sehr gutes Hotel mit gutem Restaurant. Ideale Parkmöglichkeiten vorhanden.

Posted by , from Schweiz on 5 Feb 2018

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4 out of 5

Le bon choix

Hôtel idéalement situé pour découvrir la ville, accès rapide à toutes les commodités. Personnel de qualité, discret et très professionnel, l'accueil n'hésite pas à vous renseigner, conseiller et même anticipe vos démarche dans le but de trouver une solution qui vous convient et rend encore plus confortable votre séjour. Chambre de très bon standing. Je le conseille les yeux fermés.

Posted by on 4 Feb 2016

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4 out of 5

Empfehlenswert

Das Townhouse Hotel am Rande der Stadtmitte ist ein empfehlenswertes Hotel. Durchweg ist ein hohes Sicherheitsgefühl gegeben. Das Personal ist freundlich, aber leider auch etwas langsam. Beim Frühstück sah das Personal bei voller Besetzung gänzlich überfordert aus und auch die Managerin die bereitwillig mithalf, bummelte nur so rum. Ansonsten war der Service sehr zufriedenstellend und das Buffet hervorragend. Die Betten im Zimmer waren bequem (es gab aber nur eine große Decke) und die Ausstattung bot alles was man braucht. Mit der Sauberkeit wurde es zwar nicht sehr genau genommen, aber für mein Empfinden war es ausreichend.

Posted by on 2 Jan 2014

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Property Features

Townhouse Hotel offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Townhouse Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 12 levels
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Cape Town Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Townhouse Hotel offers 107 accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Trees Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Trees Café – This café specialises in international cuisine and serves breakfast and lunch. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Townhouse Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually wrapped food options are available through room service. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 11
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Children stay free
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 250 per person (one way)
  • Airport shuttle fee per child: ZAR 30 (one-way)
  • Self-parking fee: ZAR 96.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Townhouse
  • Townhouse Hotel
  • Townhouse Hotel Cape Town
  • Townhouse Cape Town
  • Townhouse Hotel Cape Town, South Africa
  • Townhouse Hotel Hotel
  • Townhouse Hotel Cape Town
  • Townhouse Hotel Hotel Cape Town

You should know

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.