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4.7 out of 5

"Very good value. Good location. 5 minute taxi ride to waterfront and well placed for visiting out of town sights. Excellent breakfast. Helpful and lo ... " More

By a verified traveller on Wed 02 May 2018

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Townhouse Hotel. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas, plus a restaurant and a bar. This 4-star hotel has 107 rooms over 12 floors. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each room.

  • Air-conditioned rooms with 24-hour room service, flat-screen TVs and premium bedding
  • Free WiFi
  • Enjoy a bite to eat at Trees Restaurant, a fine-dining restaurant that serves international cuisine
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • Guests speak favourably about the breakfast and the location
  • Within a 10-minute walk of Long Street and Castle of Good Hope
  • Airport shuttle service available for a fee

Cosy Twin

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Comfy Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Snug Compact Room

Bed Count 1 Double Bed Maximum Occupancy 1 Max

Cosy Double

Bed Count 1 Double Bed Maximum Occupancy 2 Max

Townhouse Hotel ratings based on 11 verified reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Townhouse Hotel

Everyone (5) Couples (3) Business (1) Other (2)
5 out of 5

Weekend visit for family of 5

Very good value. Good location. 5 minute taxi ride to waterfront and well placed for visiting out of town sights. Excellent breakfast. Helpful and lovely staff.

Posted by , from suffolk uk on 2 May 2018

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Comment from Hotel Management

29 May 2018 by Team Townhouse

Dear Jan, Thank you for your positive feedback. What a pleasure to hear that you enjoyed your stay with us and that the team made a good impression on you. We trust this has not been your last visit to the Mother city and look forward to welcoming you back with us in the not too distant future. Wishing you a pleasant day further. Kind regards, Jacqui Williams - General Manager

5 out of 5

Smart central hotel

Stylish facilities and friendly helpful staff. We stayed 2 nights over Christmas. The buffet breakfast had one of the best selections I have ever seen. Very pleasant stay.

Posted by , from Cumbria UK on 27 Dec 2016

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5 out of 5

First time in South Africa

This hotel went beyond our expectations - the staff were friendly and very helpful. The Trees restaurant and it's staff were great as we ate there every night and tried most things on the menu. Overall a great experience and would definitely recommend this to others!

Posted by on 31 Jan 2016

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5 out of 5

Making a business trip better

Staying in many different hotels around the world can make you a difficult to please guest - but I found the Townhouse a very nice hotel to stay in. The location is nice and central and the food great. My room was a bit small but comfortable and relatively quiet and the staff very helpful - I found it good value for money.

Posted by on 12 Nov 2015

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4 out of 5

Great VFM hotel in Central Cape Town

I truly enjoyed my stay at the Townhouse, the staff were superb especially the breakfast staff, I stayed in a single for 5 nights and I found it comfortable and although small it was sufficient for my needs. The rooms could do with a renovation but everything needed was in working order. Breakfast was a large choice of continental with a full English cooked to order, which I enjoyed at leisure in nice surroundings. C/I & C/O was efficient and friendly and I was helped when required. Cannot fault the hotel and if visiting again would happily return.

Posted by on 15 Apr 2015

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5 out of 5

Posted by on 14 Jul 2019

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5 out of 5
Freundliches und hilfsbereites Personal, Gute Lage und allgemein schönes Hotel

Posted by on 4 Jan 2019

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Comment from Hotel Management

4 Jan 2019 by Jacqui Williams

Good day, Thank you for the fantastic review. It is great to see that the location was well suited for your adventures exploring the Mother City. It is great to know that our staff was able to assist you with any requests you had. We strive daily to provide the best quality of services and your review shows we are on track. Wishing you a happy 2019 ahead. Kind regards, Jacqueline Williams - General Manager Townhouse Team

5 out of 5
Sehr gutes Hotel mit gutem Restaurant. Ideale Parkmöglichkeiten vorhanden.

Posted by , from Schweiz on 5 Feb 2018

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4 out of 5

Le bon choix

Hôtel idéalement situé pour découvrir la ville, accès rapide à toutes les commodités. Personnel de qualité, discret et très professionnel, l'accueil n'hésite pas à vous renseigner, conseiller et même anticipe vos démarche dans le but de trouver une solution qui vous convient et rend encore plus confortable votre séjour. Chambre de très bon standing. Je le conseille les yeux fermés.

Posted by on 4 Feb 2016

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4 out of 5

Empfehlenswert

Das Townhouse Hotel am Rande der Stadtmitte ist ein empfehlenswertes Hotel. Durchweg ist ein hohes Sicherheitsgefühl gegeben. Das Personal ist freundlich, aber leider auch etwas langsam. Beim Frühstück sah das Personal bei voller Besetzung gänzlich überfordert aus und auch die Managerin die bereitwillig mithalf, bummelte nur so rum. Ansonsten war der Service sehr zufriedenstellend und das Buffet hervorragend. Die Betten im Zimmer waren bequem (es gab aber nur eine große Decke) und die Ausstattung bot alles was man braucht. Mit der Sauberkeit wurde es zwar nicht sehr genau genommen, aber für mein Empfinden war es ausreichend.

Posted by on 2 Jan 2014

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre. A computer station is on site and WiFi is free in public spaces. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Townhouse Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4-star Cape Town hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 12 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Cape Town (CPT-Cape Town Intl.) (19.2 km / 11.9 mi)
  • Train station: Cape Town Station (0.8 km / 0.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Townhouse Hotel offers 107 forms of air-conditioned accommodation with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with satellite channels. This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Trees Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Trees Café – This café specialises in international cuisine and serves breakfast and lunch. Open daily.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Rock climbing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available.Individually wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitisation guidelines.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Masks are available for guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Parking height restrictions apply
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 250 per person (one way)
  • Airport shuttle fee per child: ZAR 30 (one-way)
  • Self-parking fee: ZAR 96.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Townhouse
  • Townhouse Hotel
  • Townhouse Hotel Cape Town
  • Townhouse Cape Town
  • Townhouse Hotel Cape Town, South Africa
  • Townhouse Hotel Hotel
  • Townhouse Hotel Cape Town
  • Townhouse Hotel Hotel Cape Town

You should know

  • Townhouse Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.