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"Nice clean room, excellent choice of food for breakfast, reception staff helpful and polite as were breakfast room staff. " More

By a verified traveller on Thu 03 May 2018

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Economy Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
£43* Per night/room 22 Aug - 23 Aug

Triple Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Classic Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

The free breakfast at Jordan Guest Rooms gets high marks from our customers. During your stay, you're just a quick walk from Planty Park. Free WiFi in public areas, a bar and a coffee shop/cafe are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include free newspapers in reception, a front-desk safe and a business centre
  • On-site recreation includes hiking/biking trails
  • Guests speak favourably about the helpful staff and the WiFi
  • Steps from Planty Park and 3 minutes on foot from Royal Road
  • Airport shuttle service available for a fee
  • Pets welcome for a fee

Jordan Guest Rooms ratings based on 10 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Jordan Guest Rooms

Everyone (6) Family (3)
3 out of 5

Posted by on 11 May 2019

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5 out of 5

Close to city centre

Pros: Good location and very clean
Cons: More fresh air in rooms
Location: Great location and plenty of things to do close by
Nice clean room, excellent choice of food for breakfast, reception staff helpful and polite as were breakfast room staff.

Posted by on 3 May 2018

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5 out of 5

Hotel so convenient to absolutely everywhere.

Pros: its location, cleanliness and price
Cons: My comments re the breakfast room cover this.
Location: Like I said it is conveniently close to everything you would want, good shops open spaces and above all a 6/7 minute walk to the main tourist square.
Excellent location close to main tourist spots, road not too busy, currently out of action at the moment anyway (last week in September 2017) as it's a dead end due to major road works at the end of the street. (A blessing in disguise). Reception staff very friendly but the staff down in the breakfast room not friendly at all, in fact quite bad. Experience 1:- simple request made at 09.00 anymore scrabbled egg likely to be made,(dining room stops serving at 10am like most hotels) answer was an aggressive and emphatic "No" and that was without her bothering lifting her head or eyes from her mobile phone, which she was clearly more interested in. Experience 2.:- Again at breakfast (this was a different day) I pointed out there was no English Breakfast tea amongst the otherwise good selection of other teas, response was "that's all there is" so not to be beaten I mentioned "but you sell it upstairs in your cafe" response a shrug of the shoulders. However, I must emphasise that all the other staff were brilliant, top marks.

Posted by , from London on 29 Sep 2017

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3 out of 5
Très bon petit déjeuner buffet varié. Bon emplacement. Chambre sur cour au calme. Ascenseur en panne, 4 étages à pied pour le petit déjeuner. Moquette mouillée par la pluie à l'arrivée qui a mis 3 jours à sécher avec une odeur désagréable. Télévision petite et sans chaînes internationales. Pas étagères dans la salle de bain.

Posted by on 10 Aug 2021

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Comment from Hotel Management

18 Aug 2021 by Revenue Manager

Dear Guest, Thank you for your feedback.

3 out of 5
the room doesn't actually look like on the picture.

Posted by on 28 Sep 2020

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Comment from Hotel Management

29 Sep 2020 by Revenue Manager

Dear Guest, We appreciate your feedback!

5 out of 5
Loistava sijainti, monipuolinen aamupala, ystävällinen palvelu

Posted by on 6 Dec 2019

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2 out of 5
Vastaanotossa oltiin tympeitä ja vastahakoisia auttamaan, huoneessa ei ollut ikkunaa ulos, eikä ilmastointi toiminut. Aamiainen oli suppea ja tarjolla olevat leivät ja murot nahistuneita ja vanhan makuisia, jopa heti aamuseitsemältä.

Posted by on 27 Nov 2019

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3 out of 5
The room was very dirty. the floor had never been washed. The staff laughed at the expense of the customers. Location great!

Posted by on 5 Aug 2019

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3 out of 5
Hyvä sijainti lähellä vanhaa kaupunkia. Ohikulkeva liikenne häiritsi jonkin verran, jos yöllä piti ikkunaa auki. Käytävissä oli pimeän tullen niukasti valoa. Muuten ihan siisti hotelli.

Posted by on 1 Aug 2019

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3 out of 5
Hotellin sijainti loistava! Aamupalabuffet hyvin riittävä.

Posted by on 10 Aug 2018

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Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A library, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Jordan Guest Rooms. An airport shuttle (available 24 hours) is available for a fee. This Krakow hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Krakow Glowny Station (2.9 km / 1.8 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Jordan Guest Rooms offers 25 accommodations with a safe and a hairdryer. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (on request)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.

Biblioteka Magellana – On-site restaurant.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Ecotours on site
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Jordan Guest Rooms offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: PLN 25 per pet, per nightService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Smoke detector
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Mobile key entry is not available
  • Gloves are available for guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free: Maximum age 6
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PLN 110 per vehicle (one-way)
  • Nearby parking fee: PLN 50 per day
  • Pet fee: PLN 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jordan Guest Rooms
  • Jordan Guest Rooms Hotel
  • Jordan Guest Rooms Hotel Krakow
  • Jordan Guest Rooms Krakow
  • Jordan Guest Rooms Hotel
  • Jordan Guest Rooms Krakow
  • Jordan Guest Rooms Hotel Krakow

You should know

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.