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Deluxe Room (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£132* Per night/room 4 Jan - 5 Jan

Deluxe Room (Superior Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room (Superior King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, City View (Superior King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Terrace (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Riu Plaza España's central location gets high marks from our customers. During your stay, you're just a quick walk from Gran Via Street. Features include free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and overall comfort
  • Steps from Gran Via Street and 14 minutes on foot from Puerta del Sol

Hotel Riu Plaza España ratings based on 19 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza España

Everyone (9) Couples (2) Family (5)
3 out of 5
Poor room amenities and cleanliness for a four star hotel. The location was good and central to key attractions.

Posted by on 30 Jan 2022

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Comment from Hotel Management

14 Feb 2022 by Online Reputation Manager

Dear Fahim , Thank you for your review and feedback following your recent visit. We are glad you appreciated the hotel´s locationm however, it is disappointing to read that you had a displeasing experience and that you didn't have a perfect stay. We are sorry for not delivering the experience you expected from us. Your comments will be shared with our team so that we can look into this more thoroughly to ensure that you have a much more positive experience next time. We remain respectfully, Hotel Riu Plaza Espana Online Reputation Manager

5 out of 5
Super Hotel Nummer 1

Posted by on 7 Nov 2021

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4 out of 5
Son emplacement et les chambres tres pratiques

Posted by on 22 Nov 2022

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5 out of 5
palvelu ystävällisyys

Posted by on 16 Nov 2022

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5 out of 5
Top!

Posted by on 1 Nov 2022

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4 out of 5

Posted by on 15 Jun 2022

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5 out of 5
Uns hat alles gepasst

Posted by on 29 May 2022

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4 out of 5
Das Highlight ist natürlich die Rooftop-Bar, hierfür allein lohnt der Besuch. Entsprechend gross der Volksauflauf. Die Organisation stimmt, die Servicequalität (v.a. in der Bar) nicht immer. Frühstück mittelmässig für ein Viersternehaus, insbesondere bei der Qualität der Speisen. Zimmer recht geräumig und zumindest auf den ersten Blick elegant, leider wurden offensichtlich mancherorts billige Materialien gewählt. Schade, dass der Pool erst im Juni öffnet. Jeden Morgen klopfte das Reinigungsersonal schon früh an der Zimmertür.

Posted by on 9 May 2022

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5 out of 5

Posted by on 24 Apr 2022

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5 out of 5
Die Bar zuoberst auf dem Dach, sowie das Restaurant mit Aussicht

Posted by on 22 Mar 2022

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About the Hotel Riu Plaza España

Location C/ Gran Via, 84, Madrid, 28013

Property Features

Hotel Riu Plaza España offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. There are 10 meeting rooms available. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Riu Plaza España. A complete renovation of Hotel Riu Plaza España was completed in August 2019. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 583 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 3000 sq. m of conference space
  • Built in 1948
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Madrid Principe Pio Station (1.1 km / 0.7 mi)
  • Metro station: Plaza de Espana Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Riu Plaza España offers 583 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast from 7:00 AM to 10:30 AM.

Lobby Bar – This lobby lounge only serves light fare.

Sky Bar – This rooftop bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) and Covid-19 Health Protocol (RIU) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Credit card pre-authorisation
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 for adults and EUR 10 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel RIU Plaza España Madrid
  • RIU Plaza España Madrid
  • RIU Plaza España
  • Hotel RIU Plaza España Hotel
  • Hotel RIU Plaza España Madrid
  • Hotel RIU Plaza España Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool closes for the season in October.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.