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Deluxe Room (Twin)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£123* Per night/room 30 Jun - 1 Jul

Deluxe Room (Superior Twin)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room (Superior King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, City View (Superior King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Terrace (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

The sightseeing around Hotel Riu Plaza España gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Features include free WiFi in public areas, plus 2 bars and a restaurant.

  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the cleanliness and comfy beds to the overall comfort and spaciousness
  • Steps from Gran Via and Plaza de España - Princesa

Hotel Riu Plaza España ratings based on 27 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Riu Plaza España

Everyone (11) Couples (7) Family (5)
5 out of 5
The hotel was in a perfect location. The Plaza de Espana Metro station is right outside the hotel. Great access to all of the sights and attractions. Quiet rooms and excellent choice for breakfast

Posted by on 21 Feb 2024

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Comment from Hotel Management

22 Feb 2024 by Online Reputation Manager

Dear Kieran,Thank you for visiting us.We are glad to hear that you enjoyed your stay and we are pleased to note your feedback as it is very important for us to know your impressions.Please visit us again soon at any of our facilities, we look forward to providing you with the 100% satisfactory experience that we are known for.Yours faithfully,Hotel Riu Plaza EspañaOnline Reputation Manager

3 out of 5
Poor room amenities and cleanliness for a four star hotel. The location was good and central to key attractions.

Posted by on 30 Jan 2022

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Comment from Hotel Management

14 Feb 2022 by Online Reputation Manager

Dear Fahim , Thank you for your review and feedback following your recent visit. We are glad you appreciated the hotel´s locationm however, it is disappointing to read that you had a displeasing experience and that you didn't have a perfect stay. We are sorry for not delivering the experience you expected from us. Your comments will be shared with our team so that we can look into this more thoroughly to ensure that you have a much more positive experience next time. We remain respectfully, Hotel Riu Plaza Espana Online Reputation Manager

5 out of 5
Super Hotel Nummer 1

Posted by on 7 Nov 2021

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5 out of 5

Posted by on 18 Apr 2024

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5 out of 5
Alles hat gepasst. Saubere Zimmer und Einrichtungen, freundliches Personal, leckeres Frühstück und sehr gut gelegen.

Posted by on 10 Apr 2024

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Comment from Hotel Management

12 Apr 2024 by Online Reputation Manager

Sehr geehrte Ladina,vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass Sie bei uns waren und dass Ihnen Ihr Aufenthalt so gefallen hat.Hoffentlich haben das Team und wir bald wieder die Möglichkeit, Sie als Gast bei uns begrüßen und verwöhnen zu dürfen.Mit freundlichen GrüßenHotel Riu Plaza EspañaOnline Reputation Manager

4 out of 5
Hotel très bien situé, en face de la Plaza de Espana

Posted by on 6 Apr 2024

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5 out of 5
Sehr schönes Hotel an super Lage um die Stadt zu Fuss zu erkunden. Leckeres Frühstück und schöne, saubere und grosse Zimmer.

Posted by , from Schwarzenbach on 1 Apr 2024

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Comment from Hotel Management

3 Apr 2024 by Online Reputation Manager

Sehr geehrter Sandro,herzlichen Dank für die wunderbare Bewertung und Ihre lobenden Worte.Ihre Zufriedenheit ist unser Ansporn jeden Tag aufs Neue unser Bestes zu geben!Wir würden uns freuen Sie bei Ihrem nächsten Besuch wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen Hotel Riu Plaza EspañaOnline Reputation Manager

5 out of 5
Sehr gutes Hotel Einzig unser Zimmer hatte Blick an die Wand und die Belüftung, das sollte in der Zimmerbeschreibung dabei sein! Alles sehr gut organisiert!

Posted by on 26 Mar 2024

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Comment from Hotel Management

27 Mar 2024 by Hotel Riu Plaza España Online Reputation Managemen

Sehr geehrte Corina,Vielen Dank, dass Sie bei uns gewohnt haben.Wir entschuldigen uns jedoch für etwaige Unannehmlichkeiten und werden die Geschäftsleitung informieren.Wir empfehlen unseren Gästen immer, nicht zu zögern, unserem Team mitzuteilen, wenn etwas nicht in Ordnung ist. Bitte nehmen Sie unsere Entschuldigung an.Mit freundlichen Grüßen,Hotel Riu Plaza EspañaOnline Reputation Management

2 out of 5
En olisi odottanut huoneen (1122) ikkunan avautumista suoraan vastapäiseen seinään. Deluxe-Twin antaa väärän kuvan huoneen sijainnista - petyin! Onneksi kahdesta muusta matkakumppaneilleni varaamistani huoneista näkymät olivat odotusten mukaiset. Palvelu. siisteys ja aamiainen olivat hyvinkin odotusten mukaiset. Ystävällisin terveisin, Teuvo Rossi

Posted by on 10 Mar 2024

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5 out of 5
Waren für 3 Nächte hier, um das Madrid Derby im Bernabeu zu schauen. Waren mit allem zufrieden! Zimmer & Frühstück top, mit Uber 10-15 Minuten vom Bernabeu entfernt. Kommen auf jeden Fall wieder!

Posted by on 6 Feb 2024

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Comment from Hotel Management

9 Feb 2024 by Online Reputation Manager

Sehr geehrter Mustafa,herzlichen Dank für Ihre motivierende und durchweg positive Rückmeldung bezüglich Ihres neulichen Besuchs bei uns im Hotel Riu Plaza España. Hoffentlich dürfen wir Sie sehr bald wieder bei uns begrüßen und verwöhnen dürfen!!Mit freundlichen Grüßen,Hotel Riu Plaza EspañaOnline Reputation Manager

About the Hotel Riu Plaza España

Location C/ Gran Via, 84, Madrid, 28013

Property Features

Hotel Riu Plaza España offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business centre and 10 meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Riu Plaza España. A complete renovation of Hotel Riu Plaza España was completed in August 2019. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 583 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 1948
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Madrid Principe Pio Station (1.1 km / 0.7 mi)
  • Metro station: Plaza de Espana Station (0.1 km / 0.1 mi)

Room Amenities

Hotel Riu Plaza España offers 583 accommodations with a safe and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead. This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Fridge
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Desk
  • Heating
  • Change of towels (on request)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Lobby Bar – This lobby lounge only serves light fare.

Sky Bar – This rooftop bar only serves light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

This property uses wind energy

Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards and outdoor lighting

This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses wind energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU) guidelines.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Renewable energy source - wind
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 32.5 per night (4921 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel RIU Plaza España Madrid
  • RIU Plaza España Madrid
  • RIU Plaza España
  • Hotel RIU Plaza España Hotel
  • Hotel RIU Plaza España Madrid
  • Hotel RIU Plaza España Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Travelife – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.