"Upon checking in I went to my room which was the club suite, AC wasn't working in the bedroom so I informed the front desk and transferred me to a dif ... " More
16 Jun 2023 by Stanley Lo, General Manager
Dear Ms. Nicole,Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your kind words about our club suite, breakfast, convenient location, and the cleanliness of your room. We're glad to hear that everything was working perfectly in your new room.We apologize for the inconvenience caused by the initial issue with the AC in your first room. We're glad that our front desk promptly assisted you and transferred you to a different room where everything met your expectations.We also appreciate your feedback regarding the service at the hotel entrance. We apologize for any inconvenience caused by the lack of someone available to open the door during your departure. We will address this matter with our team to ensure that our guests receive prompt and attentive service upon their arrival and departure.We hope to have the pleasure of welcoming you back in the future, and we will strive to make your next stay with us exceptional in every way.Kob Khun Krub,Stanley LoGeneral Manager
16 Jan 2023 by Stanley Lo, General Manager
Dear Mr. Manfred, Thank you for choosing to stay at the Dusit Thani Manila and taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley LoGeneral Manager
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
For a fee, guests can enjoy a buffet breakfast daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Front desk staff will greet guests on arrival. This is a designated quarantine hotel. The property can only accept bookings from travellers who are required to quarantine (i.e. international travellers). You may be asked to provide evidence of this on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a smoke detector and a security system in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.
