19 Aug 2019 by Stanley Lo, General Manager
Dear Traveler, Please accept our sincerest apologies for the inconveniences you had during your stay that placed us in this rating. Our team is currently striving to improve our processes to serve you better. We appreciate your feedback and we hope to be of service to you again to see our improvements. Kob Khun Krub, Stanley Lo, General Manager
26 Dec 2019 by Stanley Lo, General Manager
Dear Swissmann, Please accept our sincerest apologies for the inconveniences you had during your stay that placed us in this rating. We would like to know more details of your stay and we hope to redeem ourselves and earn back your trust. Kob Khun Krub, Stanley Lo, General Manager
22 Oct 2019 by Stanley Lo, General Manager
Dear Traveler, Please accept our sincerest apologies for the inconveniences you had during your stay that placed us in this rating. We would like to know more details of your stay and we hope to redeem ourselves and earn back your trust. Kob Khun Krub, Stanley Lo, General Manager
8 May 2019 by Stanley Lo, General Manager
Dear Traveler, Thank you for the time and we appreciate the 4 out of 5 rating. We hope to see you back soon in the hotel. Kob Khun Krub, Stanley Lo, General Manager
24 Apr 2019 by Stanley Lo, General Manager
Dear Traveler, Thank you for the time and we appreciate the rating. We hope to see you back soon in the hotel. Kob Khun Krub, Stanley Lo, General Manager
11 Apr 2018 by Stanley Lo, General Manager
Dear Julie, Thank you for choosing to stay at the Dusit Thani Manila and for taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. Duly noted on the points given and we apologize for the inconvenience it may have caused you during your stay in the hotel. Your valuable comments is of the utmost importance to us and we promise to make sure we provide that 5-star service in every guests visit in Dusit Thani Manila. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager
The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
All-inclusive room rates at Dusit Thani Manila are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Dusit Thani Manila are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Dusit Thani Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. A kids' pool, a fitness centre, and gift shops/news stands are also featured at the luxury Dusit Thani Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Makati hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Parking (limited spaces)
Dusit Thani Manila offers 500 forms of air-conditioned accommodation with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
The Pantry – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
UMU – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Benjarong – This restaurant specialises in Thai cuisine and serves lunch and dinner.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
Devarana Spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Airport transport is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 48 hours between bookings.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.