"PROs:Malls and restaurants are two blocks away. Hotel in a quiet neighborhood. Staff are very friendly. CONs: Room is small (we booked a premiere room ... " More
22 Jan 2018 by Lhodie Z. Caldeo - Front Office Manager
Dear Elgin Hero, Our heartfelt thank you for choosing KL Tower Serviced Residences as your home while in Makati. We are very happy to know that our location is advantageous for you since the hotel is just a stone throw away. Your commendation will be surely shared to all of our staff. Your comments about the furniture, hallways smell are well taken noted. Our Team will surely make ways to improve the ventilation and to child proof the edge of the furniture. We hope that these will not deter you from coming back to our hotel. We look forward to welcome you again soon.
23 Sep 2022 by ARimando - Asst. Front Office Manager
Dear Mr. Klaus,Thank you for taking out time to share the valuable feedback of your stay at our property. It is a pleasure to know that you enjoyed your stay and for acknowledging our staff, room and cleanliness which we do take pride in. Likewise, we sincerely apologize for the broken lamp, we have this duly noted and will definitely do some actions on checking and correcting this. The team looks forward to your return soon again to what we hope is now your home whenever you’re in the city. Best Regards, ARimando - Asst. Front Office Manager KL Serviced Residences Managed by Hospitality Innovators Inc.
The following facilities are closed on Monday:
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
For a fee, guests can enjoy a local cuisine breakfast daily.
KL Serviced Residences has a restaurant on site.
Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.
KL Serviced Residences offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a record of full COVID-19 vaccination.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
