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Double Family (2 Adults)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£69* Per night/room 3 Oct - 4 Oct

Apartment, 1 Bedroom, Pool View (2 Adults + 2 children)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Double Family (3 Adults)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Pool View (2 Adults + 1 child)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 3 Max

Double Family (1 Adult)

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Apartment, 1 Bedroom (2 Adults + 2 children)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Hotel Description

During your stay at Grupotel Alcudia Pins, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas, plus 6 outdoor pools and 5 restaurants.

  • Free WiFi
  • Enjoy international cuisine at Bufet principal, one of the property's 5 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 6 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Within a 10-minute walk of Playa de Muro and Es Comú

Grupotel Alcudia Pins ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grupotel Alcudia Pins

4 out of 5
Preisleistung stimmt, gutes Hotel mit Kindern. Nettes Personal, gutes Frühstück, Pools, Strandnähe, Alles Top! Zimmer sind ziemlich klein. Wir konnten jedoch Zimmer upgraden und waren dann mehr als zufrieden.

Posted by on 14 Jul 2022

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All-inclusive Details

All-inclusive room rates at Grupotel Alcudia Pins are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Grupotel Alcudia Pins are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Grupotel Alcudia Pins offers its guests 6 outdoor swimming pools, a waterslide, a spa tub, and a fitness centre. There are 5 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. A kids' pool, a terrace, and tour or ticket assistance are also featured at the eco-friendly Grupotel Alcudia Pins. Smoking is allowed in designated areas at this 3.5-star Muro hotel.

  • 598 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Computer for guest use
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Locker space

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 6
  • Children's pool
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Room Amenities

Grupotel Alcudia Pins offers 598 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers with a deep soaking bath, designer toiletries and hairdryers. This Muro hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

  • Deep-soaking bath
  • LCD television
  • Microwave
  • Coffee maker
  • Bath or shower
  • Housekeeping (once per stay)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Blackout curtains
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.

Bufet principal – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.

Green & Grill – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Taverna – This beach restaurant specialises in Regional cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

La Bambola – This restaurant specialises in Italian cuisine and serves breakfast and dinner. A children's menu is available. Open daily.

The Garden BBQ – Overlooking the garden, this restaurant specialises in barbecue and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a spa tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Individually wrapped food options are available for breakfast, lunch and dinner. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wear personal protective equipment
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property Registry Number – H-PM-2637
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.
  • High chair fee: EUR 15 per accommodation, per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between EUR 14.00 and EUR 14.00 for adults, and EUR 7.00 and EUR 7.00 for children (approximately)
  • Late check-out fee: EUR 60.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TUI FAMILY LIFE Alcudia Pins Hotel Muro
  • TUI FAMILY LIFE Alcudia Pins Hotel
  • TUI FAMILY LIFE Alcudia Pins Muro
  • TUI FAMILY LIFE Alcudia Pins
  • TUI FAMILY LIFE Alcua Pins Mu
  • TUI BLUE Alcudia Pins
  • Grupotel Alcudia Pins Muro
  • Grupotel Alcudia Pins Hotel
  • TUI FAMILY LIFE Alcudia Pins
  • Grupotel Alcudia Pins Hotel Muro

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 10:00 AM to 6:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.