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4.2 out of 5

"The staff was excellent more friendly than I expected, the only thing I dislike was no room service " More

By a verified traveller on Mon 18 Feb 2019

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Double Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
£64* Per night/room 30 Nov - 1 Dec

Basic Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room, Balcony (2+1)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Triple Room, Pool View (3 Adults)

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Family Room, Balcony, Pool View (2+2)

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the pool at Iberostar Cristina. During your stay, you're just a quick walk from Playa de Palma. Enjoy features like free WiFi in public areas and a free manager's reception, plus a full-service spa.

  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to massages or body treatments at the spa
  • Services include a free kids' club, a lifeguard on site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests speak favourably about the helpful staff and the pool
  • Just a 3-minute walk from Playa de Palma and 7 minutes on foot from El Arenal Beach

Iberostar Cristina ratings based on 56 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Cristina

Everyone (31) Couples (11) Family (6) Other (3)
5 out of 5

Posted by on 11 Mar 2019

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5 out of 5
The staff was excellent more friendly than I expected, the only thing I dislike was no room service

Posted by on 18 Feb 2019

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4 out of 5
This hotel is very good and comfort,, 호텔이 해변 바로 앞에 있어 매우 좋습니다. 전망좋고 조식좋고 주변에 맛있는 식당들이 있습니다.

Posted by on 30 Dec 2018

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5 out of 5

Good friendly, hospitable and welcoming staff.

Pros: Management and workers eagerness to assist and help.
Cons: nothing, everything perfect. Would like to have the hotel to serve few HALALL meat dishes for Muslims like myself on the menu.
Location: Good centralised location not far from airport and very closer to the beach.
Good hotel and eager to help management. Would love to recommend and stay ion same hotel. Good food and good atmosphere. Close to beach and restaurants outside the hotel.

Posted by , from London on 4 Dec 2017

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5 out of 5

Lovely hotel with friendly staff

Hotel is lovely, everything seemed new - plenty of sunbeds by the pool which was a good size. Staff very helpful & friendly. Plenty of bars & restaurants close by, we especially liked Ginger Beach restaurant which was literally round the corner on the beach front. Beach is great, loads of space. Hotel is in odeal location for trips into Palma, the bus stops right outside and it os €1.50 into Palma centre, easy to get the bus back too. I would definitely stay at this hotel.again.

Posted by , from chester, UK on 14 Sep 2017

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5 out of 5

short stay holiday for a birthday treat

Pros: Very good refurbished rooms, was able to kee them lovely and cool. Good eurpoean ambience. Good cocktail and drinks menu.
Cons: Lunch time the option of a pool snack as opposed to the restaurant food would have bee nice. A better house red wine.
Location: Hotel adjacent to shops and stuff in a very german area, no great bother. If beaches your thing, lovely beach at 150 yards, lovely promenade.
Picked the hotel due to proximity to resort as going for a short stay, this really suited. However no airport noise so very good. After reading reviews we knew a very un-british clientele. However, staff were great and it is very european german, french, dutch, danish, swedish and more, so lots of entertainment and activities done in english. Also the general ambience was very good. Facilities were very good, room superb, all inclusive was good, only down side was the pool bar not doing snacks for lunch on the all inclusive. Drinks in all inclusive were very good we thought, house red wine only one to let it down, tried lots of spirits, lots of cocktails. Pool area and terrace where very good, no excessive sun bed reserving, a little busier at kids bit, but quiet further back, could move about during day. We generally popped down and picked our spot at breakfast about 8.30 or so, so good long lies. Animation team where very good, and gave us sufficient space to opt out. They got all the kids really involved. No great street noise, hotel guests where very quiet both at night and in morning and quiet air condtioning in a comfortable bed, so good sleeps. Overall we had a great time.

Posted by , from glasgow on 31 Aug 2016

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4 out of 5
l'établissement est top. d'une propreté méticuleuse, avec un personnel charmant et à l'écoute et des bons buffets pour les repas. situé près d'une bonne plage. le seul reproche est un manque d'isolation dans les chambres. On entend tous les bruits

Posted by on 24 Sep 2022

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5 out of 5
Sehr schönes Hotel mit nettem Personal. Große Poolanlage, die auch von vielen Gästen genutzt wird. Leider auch hier mit dem typischen Reservieren der Liegen bereits vor dem Frühstück. Das Geschirr könnte gründlicher gereinigt werden, dort fand man oft Reste auf Tellern und Schalen. Die Kaffeemaschinen sollte man mal erneuern, die sind sehr alt. Es gibt eine gute große Essensauswahl und auch mit guter Qualität. Ich würde das Hotel jederzeit wieder buchen, der Preis ist allerdings sehr hoch.

Posted by , from Berlin on 17 Jul 2022

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4 out of 5

Posted by on 28 Apr 2022

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4 out of 5
Wir hatten ein tolles Wochenende im Iberostar Cristina. Die Mitarbeiter sind alle wahnsinnig freundlich, aufmerksam und hilfsbereit. Die Lage ist super um Palma zu erkunden. Wir persönlich buchen grundsätzlich einen Mietwagen um Mallorca zu erkunden, weil jede Ecke der Insel so viel Schönes zu bieten hat. Leider sind am Hotel direkt nur relativ wenig Parkplätze, aber es gab genug öffentliche Parkmöglichkeiten zu dieser Jahreszeit. Wir hatten Halbpension gebucht. Das Essen war sehr gut und die Auswahl groß. Für jeden Geschmack was dabei. Wir würden das Hotel jederzeit wieder wählen.

Posted by on 14 Dec 2021

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All-inclusive Details

All-inclusive room rates at Iberostar Cristina are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Taxes are included.

Food and beverages

  • All buffet meals and snacks included

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Minibar
  • Gratuities

  • Surcharge for premium or imported alcoholic beverages
  • Taxes included
  • Buffet-style meals included
  • Gratuities not included
  • All meals included
  • Minibar not included

Property Features

Some rates at Iberostar Cristina are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Iberostar Cristina offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. There are 4 meeting rooms available. A seasonal outdoor pool, a terrace, and a free kid's club are also featured at the family-friendly Iberostar Cristina. Parking is available for a fee. This 4-star Palma de Mallorca hotel is smoke free.

  • 405 guestrooms or units
  • 5 levels
  • 2 buildings
  • Built in 1988
  • Manager's reception (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free parking nearby

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Iberostar Cristina offers 405 accommodations with a hairdryer. Rooms open to balconies. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Bathrooms are partially open
  • Private balcony
  • Television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control

Food & Drink

The hotel hosts a free manager's reception daily.

Es Molins – This buffet restaurant serves breakfast, lunch and dinner.

Nearby Activities

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is open selected days.

  • Body treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property enforces a smart-casual dress code at a la carte restaurants, which includes long trousers for men. Shorts are permitted at buffet restaurants, but swimsuits, sleeveless clothing, and flip-flops are not permitted.

All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property uses solar energy

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash. This property uses solar energy. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitiser and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually wrapped food options are available for lunch and dinner. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on site
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Renewable energy source - solar
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Covered self-parking fee: EUR 20 per day
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cristina Royal
  • Iberostar Cristina
  • Iberostar Royal
  • Iberostar Royal Cristina
  • Iberostar Royal Cristina Hotel
  • Iberostar Royal Cristina Hotel Playa de Palma
  • Iberostar Royal Cristina Playa de Palma
  • Royal Cristina
  • Royal Iberostar
  • Iberostar Cristina Playa De Palma Majorca
  • Iberostar Royal Cristina Playa De Palma, Majorca
  • IBEROSTAR Cristina Hotel Playa de Palma
  • IBEROSTAR Cristina Hotel
  • IBEROSTAR Cristina Playa de Palma
  • Iberostar Hotel Royal Cristina
  • Iberostar Cristina Hotel
  • Iberostar Cristina Palma de Mallorca
  • Iberostar Cristina Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The outdoor pool opens for the season in May.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

  • UNESCO Sustainable Tourism Pledge
  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.