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3.5 out of 5

"Nice garden, leaking roof in the room when raining " More

By a verified traveller on Sun 25 Nov 2018

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Studio

Bed Count 2 Single Beds Maximum Occupancy 3 Max
£41* Per night/room 27 Sep - 28 Sep

Apartment (Esplanade)

Bed Count 2 Single Beds Maximum Occupancy 2 Max

Apartment, 1 Bedroom

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Apartment, Connecting Rooms

Bed Count 2 Single Beds Maximum Occupancy 6 Max

Superior Studio

Bed Count 2 Single Beds Maximum Occupancy 4 Max

Hotel Description

Parque Vacacional Eden's central location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Taoro Park. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle. This 4-star aparthotel has 224 aparthotels over 9 floors. Enjoy your stay with amenities like a kitchen and a balcony in each apartment.

  • Each apartment offers a kitchen, a balcony and satellite TV
  • Free WiFi in some public areas
  • Free secured valet parking and uncovered self-parking
  • Enjoy pool views while dining at Guacimara - Eden Luz
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the 4 outdoor pools
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a sauna and mini golf
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Just a 2-minute drive from Taoro Park and 11 minutes from Loro Park
  • Free shopping centre and local-area shuttle service

Parque Vacacional Eden ratings based on 8 verified reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Parque Vacacional Eden

Everyone (4) Couples (2) Family (1) Other (1)
3 out of 5
Nice garden, leaking roof in the room when raining

Posted by on 25 Nov 2018

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Comment from Hotel Management

30 Nov 2018 by Iryna

Dear guest, Thank you for your nice comment about our garden. We hope you could enjoy your holiday in spite of the problem in your room. We are sorry about the leaking ceiling in the room. As you may know, it has rained much more than we are used to. A couple of days, it was pouring down. The water has damaged the roof and some units have been harmed. We are repairing the 9th and 10th floors of the Eden Esplanade to solve the problem. As far as I know, our clients affected were moved to other units. Trusting that you can understand our position, we remain Yours sincerely, PARQUE VACACIONAL EDEN

4 out of 5
Nice apartment, bathroom with shower. Nice environment around hotel (garden). Good breakfast.

Posted by on 23 Oct 2016

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4 out of 5

Lovely hotel & Garden

Very nice hotel set back about 10mins from the town but there is a free shuttle throughout the week. Food was excellent with a lot of variety for everyone. The garden was hugh and lovely!!!

Posted by on 17 Aug 2016

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5 out of 5
Kaunis puisto ympärillä, kaikki toimi. Sijainti ylämäessä mutta ilmainen kuljetus hotellille

Posted by on 9 Feb 2020

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Comment from Hotel Management

13 Feb 2020 by Iryna Ternushchak

Arvoisa vieras, Paljon kiitoksia erittäin suotuisasta kommentista. Toivotamme teille kaikkea hyvää ja seuraavaan vierailuun asti Ystävällisin terveisin RR.PP.

3 out of 5

Posted by on 16 Feb 2019

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Comment from Hotel Management

30 Apr 2019 by Iryna

Estimado Huesped, Muchísimas gracias por su comentario sobre nuestro establecimiento y servicios. Nos complace saber que disfrutaron de sus vacaciones con nosotros y esperamos poder contar con una próxima visita al complejo. Un cordial saludo de, PARQUE VACACIONAL EDEN Iryna

3 out of 5

Evaluation

Hôtel en bon état. Dommage que les activités au sein de l'hôtel soient payantes( Tennis, billard et Baby-Foot). Le buffet du petit déjeuner est assez varié. Pas de climatisation dans la chambre.

Posted by on 9 Nov 2013

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3 out of 5

ruhiges Hotel

Gut: Sauberkeit, Ruhe; Essen o.k., aber nicht mehr. Hatte ein Zimmer mit wunderschönem Blick aufs Meer, aber das Zimmer hatte nie Sonne (Winter) und war deshalb kalt (keine Heizung). Die Küchenecke ist brauchbar, aber im kleinen Doppelzimmer nicht gerade grosszügig ausgestattet (z.B. kein Küchenmesser). Das Hotel ist schön gelegen, aber an einem Hügel, so dass der Heimweg streng werden kann, vor allem, wenn man Einkäufe mitschleppt. Die Taxis sind nicht teuer, so dass man sich auch mal heim chauffieren lassen kann.

Posted by on 11 Feb 2013

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3 out of 5

hotel moyen

acceuil moyen ne parlant pas français et tres peu espagnol surtout allemand et anglais petit déjeuner sympa reveillon du 1er l'an nul

Posted by on 6 Jan 2013

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All-inclusive Details

All-inclusive room rates at Parque Vacacional Eden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Parque Vacacional Eden are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Parque Vacacional Eden offers its guests 4 the outdoor swimming pools, an outdoor tennis court, a sauna, and a kids' pool. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and A poolside bar. WiFi is free in public spaces. A rooftop terrace, spa services, and a library are also featured at the family-friendly Parque Vacacional Eden. An area shuttle within 1.5 km and A shopping centre shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Puerto de la Cruz aparthotel is smoke free.

  • 224 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 bars or lounges
  • 2 coffee shops
  • Dining venue
  • Bar by the pool
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Number of outdoor pools -4
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Kitchen
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Fridge

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 1.5 km and shopping centre shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Parque Vacacional Eden offers 224 forms of accommodation with a hairdryer and free toiletries. Rooms open to balconies. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, hobs and kitchenware and utensils. This Puerto de la Cruz aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room kitchen
  • Private balcony
  • Television
  • Satellite channels
  • Fridge
  • Oven
  • Hob
  • Kitchenware
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Parque Vacacional Eden has a restaurant serving breakfast, lunch and dinner.

Nearby Activities

4 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Waterskiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

New Year's Eve gala dinner and Christmas Eve gala dinner only apllies to Half Board and Full Board rates

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Parque Vacacional Eden

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.The property affirms that it adheres to the Intertek Cristal (third-party expert - Global) sanitisation guidelines.

  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
  • Debit cards not accepted
  • Staffed front desk
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online Penalty Collection
  • Property uses a professional cleaning service
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 7 per person (approximately)
  • Fee for in-room wireless Internet: EUR 3 per day (rates may vary)
  • Valet parking fee: EUR 5 per day
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Parque Vacacional Eden
  • Parque Vacacional Eden Apartment
  • Parque Vacacional Eden Apartment Puerto de la Cruz
  • Parque Vacacional Eden Puerto de la Cruz
  • Parque Vacacional Eden Hotel Puerto De La Cruz
  • Parque Vacacional Eden Tenerife/Puerto De La Cruz
  • BlueBay Eden Tenerife Apartment Puerto de la Cruz
  • BlueBay Eden Tenerife Apartment
  • Apartment BlueBay Eden Tenerife Puerto de la Cruz
  • Puerto de la Cruz BlueBay Eden Tenerife Apartment
  • Apartment BlueBay Eden Tenerife
  • Parque Vacacional Eden
  • Bluebay Eden Tenerife
  • BlueBay Eden Tenerife Apartment Puerto de la Cruz
  • BlueBay Eden Tenerife Puerto de la Cruz
  • BlueBay Eden Tenerife Apartment
  • Parque Vacacional Eden
  • Bluebay Eden Tenerife
  • BlueBay Eden Tenerife
  • Parque Vacacional Eden Aparthotel
  • Parque Vacacional Eden Puerto de la Cruz
  • Parque Vacacional Eden Aparthotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

  • Travelife

National Rating

For the benefit of our customers, we have provided a rating based on our ratings system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.