"Nice garden, leaking roof in the room when raining " More
30 Nov 2018 by Iryna
Dear guest, Thank you for your nice comment about our garden. We hope you could enjoy your holiday in spite of the problem in your room. We are sorry about the leaking ceiling in the room. As you may know, it has rained much more than we are used to. A couple of days, it was pouring down. The water has damaged the roof and some units have been harmed. We are repairing the 9th and 10th floors of the Eden Esplanade to solve the problem. As far as I know, our clients affected were moved to other units. Trusting that you can understand our position, we remain Yours sincerely, PARQUE VACACIONAL EDEN
20 Mar 2023 by EDEN HOLIDAY PARK TEAM
Dear Mrs Emilia,We are sorry that your stay was not to your liking. For the next time let us know, and we will find an immediate solution to solve the problem.Greetings,EDEN HOLIDAY PARK TEAM
28 Dec 2021 by Iryna Ternushchak, RR.PP.
Lieber Gast, Vielen Dank für Ihre Bewertung unserer Einrichtung, sie ist uns wichtig. Wir nehmen Ihre Anregung zur Kenntnis und werden versuchen, sie so schnell wie möglich zu lösen. Wir wünschen Ihnen ein frohes neues Jahr. Mit freundlichen Grüßen
13 Feb 2020 by Iryna Ternushchak
Arvoisa vieras, Paljon kiitoksia erittäin suotuisasta kommentista. Toivotamme teille kaikkea hyvää ja seuraavaan vierailuun asti Ystävällisin terveisin RR.PP.
30 Apr 2019 by Iryna
Estimado Huesped, Muchísimas gracias por su comentario sobre nuestro establecimiento y servicios. Nos complace saber que disfrutaron de sus vacaciones con nosotros y esperamos poder contar con una próxima visita al complejo. Un cordial saludo de, PARQUE VACACIONAL EDEN Iryna
All-inclusive room rates at Parque Vacacional Eden are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Some rates at Parque Vacacional Eden are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Parque Vacacional Eden offers its guests 4 outdoor swimming pools, an outdoor tennis court, a sauna, and a children's pool. There's a restaurant on site, as well as 2 coffee shops/cafes and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A rooftop terrace, a library, and tour or ticket assistance are also featured at the family-friendly Parque Vacacional Eden. An area shuttle within 1.5 km and A shopping centre shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Puerto de la Cruz aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Parque Vacacional Eden offers 224 accommodations with a hairdryer and free toiletries. Rooms open to balconies. Satellite televisions are provided. Accommodation at this 4-star aparthotel has kitchens with fridges, stovetops and kitchenware and utensils. This Puerto de la Cruz aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Parque Vacacional Eden has a restaurant serving breakfast, lunch and dinner.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
New Year's Eve gala dinner and Christmas Eve gala dinner only apllies to Half Board and Full Board rates
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our ratings system.