Iberostar Heritage Grand Mencey offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces. You'll find a business centre on site. There are 9 meeting rooms available. A health club, a hot tub, and a sauna are also featured at the luxury Iberostar Heritage Grand Mencey. This 5-star Santa Cruz de Tenerife hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free parking nearby
Iberostar Heritage Grand Mencey offers 261 forms of air-conditioned accommodation with a safe and coffee/tea makers. Plasma televisions are featured in guestrooms. Bathrooms include a bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
Los Menceyes – This fine-dining restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Iballa – This lobby lounge overlooks the garden. Open daily.
Los Laureles – This restaurant specialises in international cuisine and only serves lunch. Open daily.
Aborigen – On-site fine-dining restaurant. Reservations are required. Open daily.
Casino Bar – On-site bar. Open daily.
24-hour room service is available.
An indoor pool, an outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
SPA Sensations has 4 treatment rooms.
The spa is open daily.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
If you are planning to arrive after 8:00 PM, please contact the property in advance using the information on the booking confirmation.
This property requires full payment at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.