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4 May 2019 by Community Manager
Lieber Gast. Wir sind froh, dass Sie einen schönen Aufenthalt in unserem Hotel hatten. Wir bedanken uns für Ihren Besuch und hoffen, Sie bald wieder begrüßen zu können.
22 Mar 2019 by Community Manager
Hyvät vieraat. Pahoittelemme, että sinulla ei ollut tyydyttävää kokemusta hotellistamme. Otamme mielellämme kommentteja analysoidaksesi niitä näkökohtia, joita on parannettava. Kiitos mielipiteestänne.
13 Feb 2019 by Community Manager
Geehrter Gast. Wir danken Ihnen, dass Sie diese Meinung über Ihre Erfahrung in unserem Hotel geteilt haben. Wir hoffen, dass Sie Ihren Aufenthalt genossen haben. Freundliche Grüsse
4 Jan 2019 by Community Manager
Arvoisa vieras. Kiitos mielipiteestänne. Toivomme, että voit nauttia tästä joulupäivästämme hotellissa. Parhain terveisin.
16 Dec 2017 by Ramon V
Arvoisa vieras. Kiitos mielipiteestämme, ja odotamme innolla tervetulleita uudestaan tulevaisuudessa. Ystävällisin terveisin, ja onnellinen joulu.
All-inclusive room rates at Alua Tenerife are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Food and beverages
Some rates at Alua Tenerife are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Alua Tenerife offers its guests 2 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. A rooftop terrace, spa services, and a free kid's club are also featured at the family-friendly Alua Tenerife. An area shuttle within 500 kilometres and a bus station shuttle are available for a fee. A complete renovation of Alua Tenerife was completed in October 2021. This 4-star Puerto de la Cruz hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free parking nearby
Alua Tenerife offers 422 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 40-inch Smart televisions come with satellite channels. Bathrooms include baths or showers and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Terra café – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Kentia Pool Club – This poolside rooftop bar serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Mare Nubium – This restaurant only serves dinner. Reservations are required. Open daily.
Enyesque – On-site tapas bar. Open selected days.
Agua Bar – On-site bar. Open daily.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
