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4.0 out of 5
Very good!
See all 39 ebookers Reviews

"Location and pool bar really good and all inclusive top shelf brands Sun beds to congested , and no self service drinks for all inclusive " More

By a verified traveller on Tue 11 Feb 2020

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Double Room, Sea View (2 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

Family Room

Bed Count 5 Twin Beds Maximum Occupancy 5 Max

Double Room Single Use, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Family Room

Bed Count 5 Twin Beds Maximum Occupancy 5 Max

Double Room Single Use

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

H10 Las Palmeras ratings based on 39 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for H10 Las Palmeras

Everyone (7) Couples (17) Family (8) Friends (4) Other (1)
1 out of 5
Unfortunately this hotel is definitely not a 4 star property. Filthy carpets and stains along corridors was just the start. Upon checkin the hotel has been well refurbished at the bottom but the rooms need a big revamp. Rooms were tired looking and the first one we were put in had a awful sewage smell. To top things off the main pool was under reconstruction so more like a noisy building site outside and not a relaxing place to soak up the sun (this was not stated when booking through ebookers so be careful) . At the best this is a 3 star property which needs to be thoroughly cleaned and redecorated to match the bottom half. The food was poor and quality just lacked leaving us disappointed after the first night. Things were that bad that we decided to check out after the first night and move to a much better hotel 8 minute walk away (Sping Vulcano was amazing) . Please don’t be fooled by the misleading pictures as you will be disappointed.

Posted by on 5 Mar 2022

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Comment from Hotel Management

9 Mar 2022 by H10 LAS PALMERAS

Thank you very much for your email. We are very sorry for the inconveniences during your stay and not having been able to exceed your expectations. The information about the renovation in pools was notified on 20th January and the works started on 26th January. Your reservation was made through the channel Expedia on 11th February 2022. It is very important for us that guests have the information about what services you book and conditions before arrival. We were probably not the type of hotel you were looking for and we sincerely regret that you did not enjoy your stay. We thank you for sharing your impressions and wish you all the best for future travels, Best regards,

1 out of 5

Posted by on 15 Feb 2020

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5 out of 5
Location and pool bar really good and all inclusive top shelf brands Sun beds to congested , and no self service drinks for all inclusive

Posted by on 11 Feb 2020

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Comment from Hotel Management

13 Mar 2020 by H10 Las Palmeras

Dear guest, thank you very much for your rating. We hope to welcome you next time! Best regards

5 out of 5
Having stayed at the gara suites previously for a few days we were ready to catch a flight home. However this hotel totally changed our opinion of tenerife. From the moment of arrival, where a glass of bubbly awaited whilst we checked in, the whole whole stay was made perfect by the excellent cuisine, pleasant staff and great facilities. New Years Eve was fantastic, the effort the hotel put in for the gala was second to none. We will be returning next year.

Posted by on 3 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by H10 Las Palmeras

Dear guest, Thank you very much for your rating and for your comments. We hope to welcome you soon. Best regards,

5 out of 5

Posted by on 2 Jan 2020

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Comment from Hotel Management

16 Jan 2020 by H10 Las Palmeras

Dear guest, Thank you very much for your rating. We hope to welcome you next time! Best regards

5 out of 5
The staff are very welcoming and helpful which made our stay extremely enjoyable.

Posted by on 10 Oct 2019

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Comment from Hotel Management

21 Oct 2019 by H10 Las Palmeras

Dear guest, Thank you very much for your rating and for your comments. We hope to welcome you next time! Best regards,

5 out of 5
hotel was modern, clean and staff were excellent room was noisy at night as the bars under the hotel were open until at least 2am

Posted by on 6 Mar 2019

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Comment from Hotel Management

19 Mar 2019 by H10 Las Palmeras

Dear guest, Thank you very much for yur rating and your comments. We hope to welcome you next time! Regards,

4 out of 5

Sun break

The internet access was terrible and the room we were in with sea view badly needed updating for the money

Posted by on 6 Feb 2016

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4 out of 5

Trip with friends

Air conditioning could have been better and reporting the problem did not improve things. This is only reason not given a 5 overall

Posted by on 1 Jun 2015

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3 out of 5

trouble

towels threadbare bath really small lifts didnt work well

Posted by on 29 Sep 2014

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.