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4.0 out of 5

"I was expecting something else, maybe next time I should research more before booking a holiday. The weather in the north sucks, no sun, you have to r ... " More

By a verified traveller on Sat 06 Aug 2016

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Standard Room (2 adults + 1 child)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room (2 Adults + 2 Children)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room (2 adults + 1 child)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room (3 adults)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room (2 adults)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room (3 adults)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the spacious rooms at Hotel Best Semiramis . During your stay, you're just a quick walk from Orotava Valley. Free WiFi in public areas, a full-service spa and an indoor pool are available. This 5-star hotel has 287 rooms over 17 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, satellite TV and minibars
  • Free WiFi
  • Drinking and dining options include a restaurant, a swim-up bar and a poolside bar
  • Take a swim in the indoor and outdoor pools
  • Indulge with body treatments or massages at the spa
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes a fitness centre and a sauna
  • Guests speak favourably about the restaurant and the area's walkability
  • 8 minutes by car from Lago Martianez Swimming Pools and 9 minutes from Loro Park

Hotel Best Semiramis ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Best Semiramis

Everyone (7) Couples (3)
4 out of 5

Maybe 5 stars back in the 70s

Pros: The view from my room was great, unfortunately we had to share our room with a cockroach
Cons: They should give a new breathe to the hotel.
Location: Beautiful isle, there are a lot of places you can visit like the volcano, siam park and on.. but you will get a leaflet from somewhere anyways
I was expecting something else, maybe next time I should research more before booking a holiday. The weather in the north sucks, no sun, you have to rent a car and go south if you wanna have a real holiday. There were a lot of old spanish people that are probably coming here because is cheap and there is a lot of food and they prefere relaxing by the pool.

Posted by , from Manchester on 6 Aug 2016

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5 out of 5

Posted by on 14 Feb 2020

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5 out of 5
VASTAANOTOSSA OLEVA NUORI NAINEN EPÅKOHTELIAS, JA ALLASBAARISSA SAMOIN, PEHMUSTEET PENKILTÄ KORJATTIIN JO 1.5H AIKAISEMMIN POIS

Posted by on 7 Feb 2020

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5 out of 5
Pendant une journée, les prises ont dijonctés et nous avons pas eu d'eau chaude pendant une journée. Cependant, excellente réactivité du personnel.

Posted by on 19 Jan 2020

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3 out of 5
Ruoka samaa saman makuista ja kaksi extra yötä ylitti kyllä reilusti 11 päivän hinnan joten vaihdoin hotellia

Posted by on 3 Nov 2019

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4 out of 5

Posted by on 12 Oct 2019

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2 out of 5

Posted by on 1 Oct 2019

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4 out of 5

Posted by on 9 Feb 2019

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4 out of 5
Sehr guter Aufenthalt, gutes Hotel, guter Flug, gute Autovermietung

Posted by on 11 Dec 2018

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4 out of 5

Posted by on 27 Nov 2018

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Renovations + Closures

This property is closed from 1 June 2020 to 15 January 2021 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Hotel Best Semiramis are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Hotel Best Semiramis offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include A swim-up bar and A bar/lounge. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury Hotel Best Semiramis . Smoking is allowed in designated areas at this 5-star Puerto de la Cruz hotel.

  • 287 guestrooms or units
  • 17 levels
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Terrace on the roof
  • Towels for the beach
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Gift shop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces) , Free parking nearby

Transport

  • Airport: Santa Cruz de Tenerife (TFN-Tenerife North) (26.3 km / 16.4 mi)

Room Amenities

Hotel Best Semiramis offers 287 forms of accommodation with minibars and a safe. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • In-room dining
  • Television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard

Food & Drink

Hotel Best Semiramis has a restaurant serving breakfast, lunch and dinner.

Restaurante Buffet – This restaurant only serves dinner. Open daily.

Room service is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Surfing/boogie boarding on site
  • Windsurfing on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a spa tub and Turkish bath/hammam.

  • Body treatments
  • Spa tub in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • In-room accessibility
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.Contactless check-out is available.Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.The property affirms that it follows sanitisation practices of Measures to reduce infection (Spain) guidelines.

  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Measures to reduce infection (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: EUR 0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Semiramis
  • Best Semiramis Hotel
  • Best Semiramis Hotel Puerto de la Cruz
  • Best Semiramis Puerto de la Cruz
  • Best Semiramis Tenerife/Puerto De La Cruz
  • Hotel Best Semiramis Tenerife/Puerto De La Cruz
  • Hotel Best Semiramis Puerto de la Cruz
  • Hotel Best Semiramis
  • Hotel Best Semiramis Hotel
  • Hotel Best Semiramis Puerto de la Cruz
  • Hotel Best Semiramis Hotel Puerto de la Cruz

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in January and close in December.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.