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3.9 out of 5
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See all 31 ebookers Reviews

"Thia was a great resort with great food and entertainment " More

By a verified traveller on Thu 16 May 2019

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Superior Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room, Pool View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Deluxe Room (Seafront View)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, Poolside

Bed Count 1 Full Bed Maximum Occupancy 3 Max

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Grand Palladium White Island Resort & Spa - All Inclusive ratings based on 31 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Grand Palladium White Island Resort & Spa - All Inclusive

Everyone (12) Couples (10) Family (2) Friends (2)
5 out of 5
Thia was a great resort with great food and entertainment

Posted by on 16 May 2019

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Comment from Hotel Management

17 May 2019 by Diana L - Hospitality Manager

Dear Guest, Thank you very much for your positive feedback from your stay with us. We are delighted to know that our gastronomy offer and entertainment, contributed to make your stay first class! Kind Regards

4 out of 5

Always for me but not for everyone

Hotel is great, I have been multiple times and although it’s been upgraded I still think it lacks the final touches. Rooms aren’t that big and no storage. Cleaners don’t always replace sheets and pillows etc. Food is average at best. The shows aren’t like they used to be. Need to go on longer and have less outside acts. The resort hs everything however is a little all over the place. Al a carte booking system is ridiculous and once you get to the meal, not worth the wait. Never enough sunbeds and people seem to literally leave a towel and never use the bed! But.... the vibe is great, the staff are positive and friendly, resort as a whole is clean - perhaps just not always the rooms, the drinks are good, the pools are clean, lifeguards save lives, waiters wait. It seems like more negatives than positives, but I think as a whole, I’d rate it 4 star and 7/10 every time. Never less, occasionally higher at its peak. Oh, and inflatables should be allowed! Don’t bother packing any, I wasted tonnes of money and breath and we weren’t allowed to use them! The literally just take up more room/balcony space!

Posted by , from Nottingham on 2 Sep 2018

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Comment from Hotel Management

3 Sep 2018 by Almudena G. - Hospitality Manager

Dear Craig, We were delighted to have the opportunity to have you here. Thus, we would love to thank you for choosing us as your Hotel & Resort and for sharing your genuine insight brushing up on every extent of your stay. Your suggestions will be carefully considered. Bedding can be changed every day if requested in hanging the small sign. Thus, inflatables are not allowed for the best safe bathing. Our kind staff would be very pleased to have the chance to see get back in the future, so that we can entirely convince of our very high standards. With best regards, Almudena García Hospitality Manager

5 out of 5

Fabulous Time

The staff were amazing, couldn't do enough for you. Will definitely recommend it to others.... Can't wait to go back!

Posted by , from RCT on 24 May 2017

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Comment from Hotel Management

26 May 2017 by Isabell Dawils Social Media

Dear Jenna Brace, thank you so much for staying in Grand Palladium White Island and for sharing your experience with us. We feel very proud to know that you have found our staff amazing. We want you to feel great while beeing with us so it is nice to know we have succeeded. Thank you for recommeding our hotel. We would love to welcome you again soon. Have a nice day Isabell Dawils Social Media

5 out of 5

Amazing hotel in great location!!!!

The best all inclusive hotel on the playa den bossa

Posted by , from Manchester on 7 Aug 2016

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Comment from Hotel Management

27 Sep 2016 by Kimia R. - Hospitality Manager

Dear Jacob, Thank you for choosing the Grand Palladium White Island Resort & Spa for this holiday, and for taking the time to share a good review about it. I am pleased that you liked our all- inclusive program. We hope to welcome you back with us in future. Kindest regards,

5 out of 5

excellent holiday

the hotel was of an excellent standard and the staff,service,amenities and food was faultless and I would certainly recommend this hotel.

Posted by on 17 May 2015

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5 out of 5

best holiday ever!

Staff were amazing. Events team made sure that every minute was entertaining. Rooms clean. Food plentiful. Location great (apart from lots of plane noise as right next to airport). A mixture of all ages made this a very pleasurable stay. Would come again and recommend to anyone x

Posted by on 28 Sep 2014

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5 out of 5
Super hôtel buffet varié et excellent plats différents tous les jours.

Posted by on 16 Oct 2022

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Comment from Hotel Management

18 Oct 2022 by Lara D'Agostino, Guest Service Manager

Chère Cloe,Merci pour ce commentaire sympathique.Nous sommes heureux que vous ayez passé un super séjour parmi nous et apprécié notre hôtel.Merci de mentionner la propreté de votre chambre.Ce serait un plaisir de vous revoir,Lara D'Agostino, Guest Service Manager

4 out of 5
Sehr schön renovierte Anlage. Schon etwas älter, aber gut gepflegt. Zimmer sind klein und freundlich eingerichtet. Die Umgebung des Hotels ist scheusslich. Brachliegendes Hinterland und ungepflegt. Das Essen ist sehr auswahlreich und gut! Barpersonal könnte freundliche und effizienter sein.

Posted by on 9 Oct 2022

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Comment from Hotel Management

9 Oct 2022 by Lara D'Agostino, Guest Service Manager

Sehr geehrter Stefan,vielen Dank für Ihre Bewertung.Es freut uns zu lesen, dass Sie mit Ihrem Aufenthalt in unserem Hotel zufrieden waren und von der Schönheit unserer Anlage genossen haben. Vielen Dank, dass Sie die Einrichtung unseres Hotels und unser gastronomisches Angebot als besonders positiv hervorheben. Wir würden uns freuen Sie eines Tages bei uns wieder zu begrüßen und verbleiben mit freundlichen Grüßen.Lara D'Agostino, Guest Service Manager

3 out of 5

Posted by on 23 Sep 2022

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Comment from Hotel Management

2 Jan 2023 by Lara D'Agostino, Guest Service Manager

Liebe Manuela!Danke,dass Sie uns Ihre Bewertung gesendet haben.Wir würden uns über Vorschläge freuen, wie wir Ihren Aufenthalt noch angenehmer gestalten können und wünschen Ihnen bei dieser Gelegenheit ein frohes Weihnachtsfest und einen guten Rutsch ins neue Jahr.Hoffentlich dürfen wir trotzdem bald wieder bei uns begrüßen!Lara D'Agostino, Guest Service Manager

3 out of 5
Unterkunft bietet viele Möglichkeiten für Aktivitäten, die Restaurants sind sehr gut. Das Personal ist sehr freundlich und zuvorkommend. Leider beginnt der Kampf um die Liegen am Pool bereits vor 8 Uhr, wobei die meisten reservierten Liegen bis Mittag unbenutzt bleiben. Zudem ist das "All-Inclusive"-Konzept in Bezug auf Getränke und Speisen auf das Minimum beschränkt. Viele wünschenswerte Dinge kosten extra. Am Strand gibt es keine vom Hotel zur Verfügung gestellte Liegen.

Posted by on 10 Sep 2022

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Comment from Hotel Management

9 Oct 2022 by Lara D'Agostino, Guest Service Manager

Sehr geehrter Gast,vielen Dank für Ihren Besuch und den Kommentar zu unserem Hotel.Wir haben uns sehr gefreut, dass Sie die vielen Freizeitmöglichkeiten und die guten Restaurants unseres hervorragend gelegenen Resorts herausgestellt haben und unser freundliches Team in bester Erinnerung behalten werden.Schade fanden wir allerdings, dass Sie mit unserem "All-Inclusive"-Konzept nicht gänzlich zufrieden waren und auch die bedauerliche Praxis des Reservierens von Liegen durch Handtücher bemängeln.Wir würden uns freuen, Sie beim nächsten Mal vollständig von uns überzeugen zu können.Mit freundlichen GrüßenLara D'Agostino, Guest Service Manager

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.