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17 May 2019 by Diana L - Hospitality Manager
Dear Guest, Thank you very much for your positive feedback from your stay with us. We are delighted to know that our gastronomy offer and entertainment, contributed to make your stay first class! Kind Regards
3 Sep 2018 by Almudena G. - Hospitality Manager
Dear Craig, We were delighted to have the opportunity to have you here. Thus, we would love to thank you for choosing us as your Hotel & Resort and for sharing your genuine insight brushing up on every extent of your stay. Your suggestions will be carefully considered. Bedding can be changed every day if requested in hanging the small sign. Thus, inflatables are not allowed for the best safe bathing. Our kind staff would be very pleased to have the chance to see get back in the future, so that we can entirely convince of our very high standards. With best regards, Almudena García Hospitality Manager
26 May 2017 by Isabell Dawils Social Media
Dear Jenna Brace, thank you so much for staying in Grand Palladium White Island and for sharing your experience with us. We feel very proud to know that you have found our staff amazing. We want you to feel great while beeing with us so it is nice to know we have succeeded. Thank you for recommeding our hotel. We would love to welcome you again soon. Have a nice day Isabell Dawils Social Media
27 Sep 2016 by Kimia R. - Hospitality Manager
Dear Jacob, Thank you for choosing the Grand Palladium White Island Resort & Spa for this holiday, and for taking the time to share a good review about it. I am pleased that you liked our all- inclusive program. We hope to welcome you back with us in future. Kindest regards,
10 Aug 2020 by Eva R, Hospitality Manager
Dear Guest, Thank you for taking the time to send us your feedback. We hope to welcome you back to Grand Palladium White Island soon. Kind regards,
22 Oct 2019 by Diana L - Hospitality Manager
Dear guest, Thank you so much for booking with us and sharing your amazing feedback! Looking forward to welcome you back again soon! Warmest Regards,
30 Aug 2019 by Diana L - Hospitality Manager
Sehr Geehrte Gast, Wir bedanken uns bei Ihnen dafür, dass Sie freundlicherweise Ihren Eindrück Ihres Aufenthaltes mitteilten. Es wird verprochen, dass Ihre obergennante Meinung für nützliche Info mit Aufmerksamkeit gehalten wird, die korrekte Richtung weiterzulaufen. Mit freundlichen Grüssen
This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Kids' club
Not included
Grand Palladium White Island Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium White Island Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 5 restaurants and 2 coffee shops/cafés, as well as a nearby snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a free kid's club, a children's pool and outdoor tennis courts. Free self parking is available. This 5-star Sant Josep de sa Talaia property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Grand Palladium White Island Resort & Spa - All Inclusive offers 430 forms of air-conditioned accommodation with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Beds feature memory foam mattresses. A pillow menu is available. 42-inch Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers. This Sant Josep de sa Talaia property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in December 2015.
Sa Prunera – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Sports Bar – This restaurant serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Portofino – This buffet restaurant only serves lunch. Open daily.
La Doña – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Il Palazzo – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.
4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the property's full-service spa, Zentropia. Services include facials, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
