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4.3 out of 5

"If you have kids: go here. If you don't, avoid the place. It's that simple :-) " More

By Super Dad from Geneva on Thu 17 Jul 2014

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Hotel Description

Our customers tell us that they can't get enough of the helpful staff at VIVA Blue & Spa. During your stay, you're just a quick walk from Playa de Muro. You'll find features such as free WiFi in public areas and free self-parking, plus 4 outdoor pools. Built in 1998, this 4-star hotel has 256 rooms over 6 floors. All rooms offer free WiFi and balconies.

  • Air-conditioned rooms with balconies, LCD TVs and desks
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Caprice, a buffet restaurant that serves international cuisine
  • Take a swim in the indoor and 4 outdoor pools or soak in the spa tub
  • Services include a kids' club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a fitness centre, a sauna and a playground
  • Guests have great things to say about the helpful staff and the bathrooms
  • Just a 1-minute drive from Playa de Muro and 7 minutes from Alcudia Beach

Royal Apartment, Terrace (3 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Premium Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Privilege Apartment (2 adults + 1 child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Royal Apartment, Terrace (2 Adults + 1 Child)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Royal Apartment, Terrace (2 Adults + 2 Children)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Privilege Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

VIVA Blue & Spa ratings based on 22 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for VIVA Blue & Spa

Everyone (12) Couples (1) Family (8)
5 out of 5

Posted by on 3 May 2019

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Comment from Hotel Management

4 May 2019 by Subdirector

Dear guest, Thank you for your feedback . We are really happy to hear that our hotel met your expectations during your recent holiday at Viva Blue & SPA. We are looking forward to welcoming you again to make your stay even more pleasant! Best Regards, Your Hotel Viva Blue & Spa Team.

5 out of 5

Fantastic family getaway

If you have kids: go here. If you don't, avoid the place. It's that simple :-)

Posted by on 17 Jul 2014

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1 out of 5

Posted by on 30 Mar 2020

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5 out of 5

Posted by on 31 Oct 2019

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Comment from Hotel Management

8 Nov 2019 by Subdirector

Dear Guest, Thank you very much. We appreciate that you give us the best score. We hope to see you again soon. Best regards, Your Hotel Viva Blue & Spa Team.

5 out of 5
Sehr sehr freundliches Personal, wunderschöner Strand, lecker Essen

Posted by on 20 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by Subdirector

Sehr geehrter Gast, Wir haben uns über Ihr Feedback sehr gefreut! Vielen Dank dafür! Wir hoffen, dass Sie für den nächsten Urlaub wieder in unser Hotel kommen. Mit freundlichen Grüssen, Ihr Hotel Viva Blue & Spa Team

5 out of 5

Posted by on 18 Oct 2019

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Comment from Hotel Management

20 Oct 2019 by Subdirector

Dear guest, Thank you very much for the perfect score. It was our pleasure to offer you a nice stay. We hope to welcome you again in the future. Best regards, Your Hotel Viva Blue & Spa Team

5 out of 5

Posted by on 29 Sep 2019

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Comment from Hotel Management

29 Sep 2019 by Subdirector

Dear Guest, We are really happy that you give us the highest possible score. We hope to welcome you soon again. Best regards, Your Hotel Viva Blue & Spa Team.

4 out of 5
Klimaanlage kühlte nur bedingt gut, der Rest war ok, ausser dass die Zimmer nur dreimal in der Woche gereinigt wurden.

Posted by on 30 Jun 2019

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5 out of 5
Le personnel super compétent et très très aimable et serviable Installations au top pour familles

Posted by on 23 Jun 2019

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Comment from Hotel Management

26 Jun 2019 by Subdirector

Cher invité, Merci pour vos commentaires sur Expedia. Nous sommes vraiment heureux d’apprendre que notre hôtel a répondu à vos attentes lors de vos dernières vacances chez Viva Blue & SPA. Nous informerons toute notre équipe de vos paroles agréables. Nous sommes très fiers de notre équipe. Nous sommes impatients de vous accueillir à nouveau pour rendre votre séjour encore plus agréable! Meilleures salutations, Votre équipe de l'hôtel Viva Blue & Spa.

5 out of 5
Chambre, infrastructures et restaurants très propres.

Posted by on 14 Jun 2019

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Comment from Hotel Management

22 Jun 2019 by Subdirector

Dear guest, Thank you for giving us a perfect review and for recommending our hotel Viva Blue & Spa to other travelers. We are sure that all our staff enjoyed attending to your needs. We hope to welcome you again soon. Best regards, Your Hotel Viva Blue & Spa Team.

Renovations + Closures

This property is closed from 15 March 2020 to 30 June 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at VIVA Blue & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

  • All meals, snacks and beverages included

Activities and facilities/equipment
Land activities

  • Volleyball

Lessons/classes/games
  • Yoga

Not included

  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Gratuities

  • Volleyball included
  • Yoga classes/lessons included
  • Surcharge for premium or imported alcoholic beverages
  • Additional gratuities accepted
  • Airport transfers not included
  • Gratuities not included
  • All food and beverages included

Property Features

Some rates at VIVA Blue & Spa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. VIVA Blue & Spa offers its guests 4 the outdoor swimming pools, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include A poolside bar and A bar/lounge. Public spaces have free WiFi. A kids' pool, a fitness centre, and spa services are also featured at the family-friendly VIVA Blue & Spa. Free self parking is available. Smoking is allowed in designated areas at this 4-star Muro hotel.

  • 256 guestrooms or units
  • 6 levels
  • 4 buildings
  • 2 dining venues
  • Built in 1998
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Garden
  • On-site shopping
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools -4
  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

VIVA Blue & Spa offers 256 forms of accommodation with a safe and a hairdryer. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries. This Muro hotel provides complimentary wireless Internet access. Housekeeping is provided on a limited basis.

  • Private balcony
  • LCD television
  • Satellite channels
  • Shower
  • Housekeeping (limited)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Climate control
  • Ensuite bathroom

Food & Drink

Caprice – This buffet restaurant specialises in international cuisine and serves breakfast and dinner. A children's menu is available.

La Palapa – This poolside bar serves lunch and light fare. Open daily.

El Patio – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Nearby Activities

4 the outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Waterskiing nearby
  • Golfing nearby
  • Snorkelling nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Volleyball on site
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 4.0 per night.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitiser.For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Blue Viva
  • Viva Blue
  • Viva Blue Aparthotel Muro
  • Viva Blue Muro
  • Viva Blue Hotel Playa De Muro
  • Viva Blue Playa De Muro, Majorca
  • Viva Blue Aparthotel
  • Viva Blue Spa
  • VIVA Blue Spa
  • VIVA Blue & Spa Muro
  • VIVA Blue & Spa Hotel
  • VIVA Blue & Spa Hotel Muro

You should know

  • Onsite cash transactions can't exceed EUR 2500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.