28 Feb 2020 by Fran Ruano
Dear valuable guest Thanks very much to stay with us taking the time to share your experience with a perfect rating in our property. We hope see you soon at the Sakala Resort Bali Sincerely, Fran Ruano - General Manager
17 Feb 2020 by Fran Ruano
Good morning valuable guest Thanks very much for staying with us at the Sakala Resort Bali and taking the time to rating our resort. We hope to have the opportunity to host your next stay in Bali for a better experience. Sincerely, Fran Ruano - General Manager
17 Feb 2020 by Fran Ruano
Dear valuable guest We are sorry to see in your score that your stay did not meet all your expectations. Please accept our apologies, and we hope to have the opportunity to serve you better in the near future. Kind regards Fran Ruano - General Manager
23 Apr 2019 by Fran Ruano
Thanks very much for giving us a 5-star rating. We are very pleased to learn you have a great stay with us. Sincerely, Fran Ruano General Manager
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
You'll be playing in the surf in no time with a free ride on the resort's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. At The Sakala Resort Bali - CHSE Certified, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 swim-up bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a free kid's club, a children's pool and a rooftop terrace. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Nusa Dua resort.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking , Free valet parking , Free RV, bus, truck parking
The Sakala Resort Bali - CHSE Certified offers 261 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers. This Nusa Dua resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Sakala Beach Club – This beachfront restaurant specialises in international cuisine and serves brunch, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Restaurant – Overlooking the pool and garden, this restaurant specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Lobby Bar – This cocktail bar overlooks the ocean and pool. Guests can enjoy drinks at the bar. Open daily.
Pool Bar – This poolside bar specialises in international cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool.
Children aged under 12 years old are not allowed in the health club or fitness facility without adult supervision.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 7 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.
Guests may be subject to health screenings for COVID-19 at the property.
Due to COVID-19 restrictions, access to the spa facility is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.
The Sakala Resort Bali - CHSE Certified offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system and window guards in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas; reservations are required for some on-site facilities. Enhanced food service safety measures are in place. Each guest room is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.