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"Everything is so spaced and looks the same it is hard to find your way to the room. Feels very remote from main building. " More

By a verified traveller on Wed 12 Feb 2020

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Standard Room

Bed Count 2 Double Beds Maximum Occupancy 4 Max
£138* Per night/room 1 Oct - 2 Oct

Cars Standard Room - River side

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Cars Standard Room near facilities

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Hotel Description

The comfortable rooms at Disney's Hotel Santa Fe get high marks from our customers. During your stay, you're just a quick walk from Val d'Europe. Features include free WiFi in public areas and a free area shuttle, plus a restaurant. Built in 1992, this 2-star hotel has 1000 rooms over 4 floors. Each room includes amenities such as free WiFi and a flat-screen TV.

  • All rooms offer flat-screen TVs, ceiling fans and hairdryers
  • Free WiFi
  • Enjoy international cuisine while dining at La Cantina
  • Full breakfast served daily for a fee
  • Services include concierge services, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the location
  • Steps from Val d'Europe and a 2-minute drive from Disneyland® Paris
  • Free local-area and theme park shuttle service

Disney's Hotel Santa Fe ratings based on 24 verified reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Disney's Hotel Santa Fe

Everyone (19) Family (3)
3 out of 5
Everything is so spaced and looks the same it is hard to find your way to the room. Feels very remote from main building.

Posted by on 12 Feb 2020

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1 out of 5

Posted by on 1 Jan 2020

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5 out of 5
A very budget hotel in terms of facilities. Rooms are very basic and there are no leisure facilities (pool etc) however you benefit from Disney priority at park with 1 hour earlier entry in the morning (magic hour) before its open to general public and direct bus transfer to park. It’s also only a 10-15 minute walk to park from hotel with no/minimal queues at internal gates. Also did you’re little one is a fan of ‘Cars’ they will love the small touches in the room. We were happy with our choice.

Posted by on 11 Nov 2019

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5 out of 5
The staff were the most delightful people to deal with, really delivered a nice introduction to Disneyland.

Posted by on 23 Oct 2019

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4 out of 5
We really liked the Cars themed hotel. Positives: Clean. Excellent value. Alessandro on reception was helpful. Everything was ready for our stay and well explained Negatives: Check in was abit slow and unfortunately our room card stoped working during our stay so was a little hassle running backwards and forwards trying to get it fixed after a long day at the parks.

Posted by on 16 Feb 2019

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5 out of 5
Rooms are spotless and cleaned daily. 10 minutes walk to park . Much better than expected . Hotel itself needs more amenities/entertainment for when restaurant is closed. Staff are super friendly. Overall, a great stay

Posted by on 11 Jan 2019

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3 out of 5
Nice hotel, and fairly helpful staff. However 45 minute check in waiting time at 12:45am in the evening (with only a few guests in front of us) after a long day travelling was really aggravating, particularly after no apology from the reception staff

Posted by , from England on 13 Oct 2018

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4 out of 5

Much better than expected

As a cheaper option Disney hotel I was very pleased with our choice. Yes it was a 15 minutes walk to the parks but it was a plesent walk or you could take the shuttle bus which can take a bit longer. Most pleasing thing about this hotel was the staff who went out of their way to look after us and do their upmost to help us particular as my mother is elderly. Would I stay here again? Definitely.

Posted by on 14 Nov 2017

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4 out of 5

Posted by on 2 Feb 2020

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5 out of 5

Posted by on 26 Nov 2019

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Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available at scheduled times) and a train station pick-up service are available for a fee. Tour or ticket assistance, multilingual staff, and a garden are also featured at Disney's Hotel Santa Fe. This Coupvray hotel is smoke free.

  • 1000 guestrooms or units
  • 4 levels
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Paris (CDG-Roissy-Charles de Gaulle) (45.6 km / 28.3 mi)
  • Train station: Marne la Vallée-Chessy Station (1.3 km / 0.8 mi)
  • Property shuttles: Free area shuttle and theme park shuttle; airport shuttle and train station pick-up

Room Amenities

Disney's Hotel Santa Fe offers 1000 forms of accommodation with a safe and a hairdryer. Flat-screen televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries. This Coupvray hotel provides complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Shower and tub combination
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11:00 AM.

La Cantina – This restaurant specialises in international cuisine and serves breakfast and dinner.

Rio Grande Bar – On-site bar. Open daily.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport shuttle service is available at scheduled times from 10 AM to 6 PM. Fees may apply. Contact the property in advance to get details.

Please note: Modifications, such as adding meal plans or park tickets, cannot be made after booking is complete.

Guests must pre-book Magical Shuttle, a transfer service from the Paris airports to the hotel. For more details and to book transfer service, contact Magical Shuttle service directly.

Guests who are planning to visit Disneyland® Paris must register tickets or purchase dated park tickets in advance of travel due to the park’s limited capacity. Park entrance tickets are not available for sale onsite. Guests will receive an email with full details after booking.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Airport transport is offered at scheduled times from 10 AM to 6 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No on-site parking is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 21 for adults and EUR 14 for children (approximately)
  • Airport shuttle fee: EUR 23 per person (one-way)
  • Airport shuttle fee per child: EUR 10 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Disney's Hotel Santa Fe®
  • Disney's Hotel Santa Fe® Coupvray
  • Disney's Santa Fe®
  • Disney's Santa Fe® Coupvray
  • Disney's Santa Fe® Hotel
  • Disney's Hotel Santa Fe Coupvray
  • Disney's Hotel Santa Fe
  • Disney's Santa Fe Coupvray
  • Disney's Santa Fe
  • Disney's Hotel Santa Fe Hotel
  • Disney's Hotel Santa Fe Coupvray
  • Disney's Hotel Santa Fe Hotel Coupvray

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.