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"room was adequate and clean, had a small mini fridge and AC. staff where helpful. swimming pool was a bit on the cold side but the kids enjoyed it. " More

By a verified traveller on Tue 03 Sep 2019

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Standard Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
£114* Per night/room 1 Nov - 2 Nov

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Family Room, Connecting Rooms

Bed Count 2 Queen Beds Maximum Occupancy 8 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Grand Magic Hotel Marne La Vallée. During your stay, you're just a quick walk from Val d'Europe. Free breakfast, free WiFi in public areas and free self-parking are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • Steps from Val d'Europe and 7 minutes by car from Disneyland® Paris
  • Free theme park and local-area shuttle service

Grand Magic Hotel Marne La Vallée ratings based on 20 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Grand Magic Hotel Marne La Vallée

Everyone (8) Couples (2) Family (4)
4 out of 5
Atmosphere

Posted by on 24 Jul 2022

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Comment from Hotel Management

6 Aug 2022 by coline

Dear Robert, Thank you for taking the time to share your impressions with us about our hotel. We are glad that you had a great time with us and will be delighted to welcome you again at the Magic Circus Hotel. Best regards, Reception Team

2 out of 5
I felt very disappointed - Nothing was mentioned about Magic Circus was having full renovation at present- this should be advertise on the website. As an option they should offer guests whether they can stay to their other hotel Dream castle due to building works The dining areas looked tired and overdue to be upgraded Rooms are ok/ clothing cupboard far too small - again room temperature is not comfortable

Posted by on 1 Dec 2021

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Comment from Hotel Management

16 Dec 2021 by The Reception

Dear Faustino, Thank you for taking the time to give us your thoughts about your stay in our establishment. While we understand your disappointment with the current hotel renovation work, our goal is to ultimately deliver an exceptional experience to all of our future customers. These are organized to have minimal impact on the comfort of our dear customers. We hope that you will give us the pleasure of giving us the opportunity to welcome you for a future stay. Best Regards, The Reception

5 out of 5

Posted by on 20 Jan 2020

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Comment from Hotel Management

25 Jan 2020 by Natacha Kulichenski - Guest Relation

Dear Guest, Thank you for your great rating ! It was a true pleasure to welcome you and we hope to see you again very soon ! Sincerely,

4 out of 5
room was adequate and clean, had a small mini fridge and AC. staff where helpful. swimming pool was a bit on the cold side but the kids enjoyed it.

Posted by on 3 Sep 2019

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2 out of 5
Très déçu

Posted by on 9 Jun 2022

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Comment from Hotel Management

6 Aug 2022 by coline

Cher Bounab, Toute l ‘équipe du Magic Circus hôtel se joint à moi pour vous remercier de votre retour. La satisfaction de nos clients est primordiale et nous avons bien pris note de vos retours. Aussi, n'hésitez pas à nous donner plus de détails sur votre séjour afin que nous puissions savoir comment nous aurions pu mieux vous satisfaire. Ceci nous permettra d'y remédier auprès de nos équipes car, notre priorité est de satisfaire pleinement les attentes de nos clients. Nous serons ravis de vous accueillir à nouveau au Magic Circus Hotel. Bien à vous, L’équipe de la réception

2 out of 5
L'hotel a complètement changer terminer le beau decor rouge de cirque chambre decor froid et couleur bleu sombre plus de grand bar et salle de jeu convivial personel desagreable aparament changement de sociétés qui a racheter sans compter que je suis venu la piscine etait fermer le meme jour plus de salle de jeu pour enfant restaurant peu de choix seul chose negatif reste propre et petit dejeuner tres bon mais ca ma tellement déçu je aimer tellement magic circus avant domage

Posted by on 19 Mar 2022

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Comment from Hotel Management

23 Mar 2022 by Hotel Magic Circus

Bonjour Kenji, Merci pour votre commentaire, dont nous prenons bonne note. Nous sommes désolés que le décor ne voit convienne plus, nous sommes désolés que les travaux ne permettent pas d'accéder au bar et aux jeux. Cordialement

1 out of 5
Je ne reviendrai plus à cet établissement car au jour de notre arrivée la piscine était fermée nous n’avons pas été prévenu Les enfants étaient très déçu La nourriture de l’hôtel et beaucoup cantine

Posted by on 18 Mar 2022

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Comment from Hotel Management

18 Mar 2022 by Hotel Magic Circus

Bonjour Taybeh Sheba, Merci pour votre retour, nous sommes désolés que la piscine ait été fermée lors de votre séjour et que vous ayez été déçus par la restauration. Cordialement

2 out of 5
Dès notre arrivée, le personnel à la réception ne trouvait pas notre réservation. De plus, l'hôtel est en cours de travaux, ce qui est perceivable quant au bruit et l'état de celui-ci. Ayant une voiture électrique, il n'y a pas de bornes à disposition dans l'hôtel et quand nous avons demandé, le personnel nous a répondu de chercher par nous même. On nous a juste donner Nos clefs pour la chambre et aucune communication n'a été faite sur les horaires du petit-déjeûner ou du restaurant a disposition au RDC. Malheureusement, il s'agit pour nous d'une mauvaise expérience que nous ne réitérons pas dans cet hôtel

Posted by on 10 Nov 2021

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4 out of 5
La chambre est très propre ,grande et agréable. Le mauvais point est pour le manque de personnel à la restauration.le personnel est gentil et très agréable mais ils m’ont fait de la peine car ils faisaient leur maximum pour servir le restaurant mais à 3 pour une salle complète c’est impossible ayant travaillé en hôtellerie je trouve qu’il y a un manque de respect des managers envers le personnel qui fait de son mieux.

Posted by on 20 Aug 2021

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Comment from Hotel Management

22 Aug 2021 by Maëva DIALLO - Guest Relation

Madame, Monsieur, Toute l'équipe du Magic Circus se joint à moi pour vous remercier sincèrement des retours que vous faites sur notre hôtel ! Quel plaisir de découvrir vos impressions et de constater que vous avez été plus que satisfait par votre passage chez nous. Je prends note de votre retour à propos de notre restaurant, ce dernier nous permettra de nous améliorer. J'espère que vous nous ferez le plaisir de vous accueillir de nouveau au sein de notre établissement. Je vous souhaite une belle journée. Bien à vous, Maëva DIALLO - Guest Relation

5 out of 5
Hôtel taille humaine , hôtel chaleureux ! Très bon buffet pour le dîner Eau de la piscine froide dommage

Posted by on 11 Mar 2020

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Renovations + Closures

The following facilities or services will be unavailable from November 21 2022 to November 27 2022 (dates subject to change):

  • Swimming pool

Property Features

Grand Magic Hotel Marne La Vallée offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. Event space at this hotel measures 7320 square feet (680 square metres) and includes conference rooms. A terrace, multilingual staff, and gift shops/news stands are also featured at the family-friendly Grand Magic Hotel Marne La Vallée. An airport shuttle (available at scheduled times) and a train station pick-up service are available for a fee. Free self parking is available. This 4-star Magny-le-Hongre hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 3 levels
  • 7320 sq ft of conference space
  • 680 sq. m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Marne-la-Vallee (XED-Disneyland Paris Train Station) (3.2 km / 2 mi)
  • Property shuttles: Free area shuttle and theme park shuttle; airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Grand Magic Hotel Marne La Vallée offers 396 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, designer toiletries and hairdryers. This Magny-le-Hongre hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Deep-soaking bath
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.

On-site venue – Overlooking the garden, this restaurant serves breakfast and dinner.

On-site venue No. 2 – This lobby lounge overlooks the garden. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Magic Hotel Marne La Vallée offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually wrapped food options are not available
  • Online penalty collection
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.88 per person, per night for adults; EUR 0 per night for guests up to 17 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per person (one way)
  • Airport shuttle fee per child: EUR 16 (one-way), (from 3 to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Circus Hotel Disneyland Paris
  • Disneyland Paris Circus
  • Disneyland Paris Circus Hotel
  • Disneyland Paris Magic Circus Hotel
  • Hotel Magic Circus Disneyland Paris
  • Magic Circus Disneyland Paris
  • Magic Circus Disneyland Paris Hotel
  • Magic Circus Hotel
  • Magic Circus Hotel Disneyland Paris
  • Magic Hotel Disneyland Paris
  • Magic Circus
  • Vienna House Magic Circus Paris Hotel Magny-le-Hongre
  • Vienna House Magic Circus Paris Hotel
  • Vienna House Magic Circus Paris Magny-le-Hongre
  • Vienna House Magic Circus Disneyland ® Paris Magny-le-Hongre
  • Vienna House Magic Circus ® Paris Hotel
  • Vienna House Magic Circus ® Paris

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.