This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
- Scuba-diving lessons
- Surfing/boogie boarding
- Fitness facilities
- Tennis lessons
- Water fitness
- On-site entertainment and activities
- On-site live performances
- Theme parties
- Motorised water sports
- Scuba-diving certification
- Scuba-diving excursions
- Snorkelling excursions
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Off-site tours
- Transport to off-site activities
- Kayaking included
- Rowing/canoeing included
- Sailing included
- Surfing/boogie boarding included
- Windsurfing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Water fitness classes/lessons included
- Tennis included
- Laundry/dry cleaning services not included
- Volleyball included
- Scuba diving excursions not included
- Snorkelling excursions not included
- Scuba diving certification not included
- Motorised water sports not included
- All available beverages included
- Cycling included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transport to off-site activities not included
- Off-site tours not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- On-site entertainment and activities included
- Language classes/lessons included
- Bartending classes/lessons included
- Cooking classes/lessons included
- Gratuities included
- Additional gratuities accepted
- All food and beverages included
- Scuba lessons included
- Minibar (all beverages included)
- Tennis lessons included
- On-site live performances included
- All non-motorised water sports included
- Theme parties included
- Snorkelling included
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only such as the outdoor pool and the outdoor tennis court. Free breakfast is available. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. Public spaces have free WiFi. This all-inclusive resort also offers a hot tub, a fitness centre and a garden. Self parking is free.
- 180 guestrooms or units
- 3 levels
- 5 dining venues
- Built in 2015
- Buffet breakfast (free)
- Bar on the beach
- Bar by the pool
- Bar or lounge
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Umbrellas for the pool
- Coffee in lobby
- Self-service laundry
- Front desk (24 hours)
- Staff members are multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- On-site shopping
Available in all rooms:
Available in some public areas:
Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (15.8 km / 9.8 mi)
Parking: Free self parking
Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers 180 forms of air-conditioned accommodation with free minibar items and a safe. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.
- Stocked minibar (free)
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Coffee maker
- Housekeeping (daily)
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Climate control
- Ensuite bathroom
Food & Drink
Guests are served a free buffet breakfast.
V Kitchen – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Blend – This restaurant specialises in fusion cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Rosmarino – This beach restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Puebla 222 – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Sofrito – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.
An outdoor tennis court and complimentary bicycles are featured at the resort. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
- Snorkelling on site
- Free bicycles on site
- Surfing/boogie boarding on site
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Motor boating on site
- Windsurfing on site
- Parasailing on site
- Yoga classes/instruction on site
- Pilates classes on site
- Beach yoga on site
- Rowing or canoeing on site
- Fitness classes on site
- Sailing on site
- Boat tours on site
- Scooter/moped rentals on site
- Golf lessons available nearby
- Scuba diving nearby
Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Sauna in spa
- Spa tub in spa
- Minimum age to access spa is 18
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Wheelchair-accessible path of travel
- Accessible bathroom
- Roll-in shower
- Wheelchair-accessible parking
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- Debit cards not accepted
- No rollaway/extra beds available
- No cots (infant beds) available
- No lifts
- Minimum guest age is 18
- Caters to adults only
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
- Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
- Viva Wyndham V Heavens Adults Puerto Plata
You should know
- Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
- This is an adults-only property and guests under 18 years old aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
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