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Hotel Description

The free breakfast at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only gets good marks from our customers. During your stay, you're just a quick walk from Playa Dorada. You'll find features such as free WiFi in public areas and free self-parking, plus 5 restaurants. Built in 2015, this 4-star resort has 180 rooms over 3 floors. Enjoy your stay with amenities like free WiFi and a free stocked minibar in each room.

  • Air-conditioned rooms with free minibar items, 24-hour room service and flat-screen TVs
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a poolside location at V Kitchen, one of the property's 5 restaurants
  • Take a swim in the outdoor pool or soak in the spa tub
  • Indulge with body wraps, facials or body scrubs at the spa
  • Services include concierge services, tour or ticket assistance and a porter
  • On-site recreation includes an outdoor tennis court, a fitness centre and complimentary bicycles
  • Guests speak favourably about the helpful staff and the beach
  • Steps from Playa Dorada Golf Course and 9 minutes by car from Lorilar Ranch

Room (Nirvana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Amnesia)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Amnesia)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Nirvana)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Nirvana)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Bliss)

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Location Playa Dorada Complex, Puerto Plata, 570000

Renovations + Closures

This property is closed from 25 March 2020 to 1 November 2020 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Surfing/boogie boarding

Land activities
  • Cycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis racquets

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Yoga

Entertainment

  • On-site entertainment and activities
  • On-site live performances
  • Theme parties

Not included

  • Motorised water sports
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours
  • Transport to off-site activities

  • Kayaking included
  • Surfing/boogie boarding included
  • Taxes included
  • 24-hour room service
  • All meals served buffet style
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Motorised water sports not included
  • All available beverages included
  • Cycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transport to off-site activities not included
  • Off-site tours not included
  • Tennis rackets included
  • Yoga classes/lessons included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • On-site entertainment and activities included
  • Bartending classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Minibar (all beverages included)
  • All on-site activities, facilities and equipment included
  • All non-motorised water sports included
  • On-site live performances included
  • Theme parties included

Property Features

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only , pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as surfing/boogie boarding and snorkelling. Free breakfast is available. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include A beach bar, A poolside bar, and A bar/lounge. WiFi is free in public spaces. This all-inclusive resort also offers an outdoor pool, an outdoor tennis court and a hot tub. Free self parking is available. This 4-star Puerto Plata resort is smoke free.

  • 180 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Built in 2015
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Bar or lounge
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Puerto Plata (POP-Gregorio Luperon Intl.) (15.1 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only offers 180 forms of accommodation with free minibar items and a safe. 40-inch Flat-screen televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Puerto Plata resort provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free buffet breakfast.

V Kitchen – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Blend – This restaurant specialises in fusion cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Rosmarino – This beach restaurant specialises in Italian cuisine and only serves dinner. Open daily.

Puebla 222 – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sofrito – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Surfing/boogie boarding on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Windsurfing on site
  • Parasailing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Beach yoga on site
  • Rowing or canoeing on site
  • Fitness classes on site
  • Sailing on site
  • Boat tours on site
  • Golf lessons available nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 18
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
  • Viva Wyndham V Heavens Adults Puerto Plata

You should know

  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.